Senior Client Service Consultant

CBIZ, Inc.

$80K — $95K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or GED required; Bachelor's degree preferred
  • 5+ years of experience in retirement plan investment advisory (401(k) and/or 403(b))
  • Advanced knowledge of industry concepts, principles, practices, and procedures
  • Expert knowledge of relevant laws and regulations (IRS, ERISA, DOL compliance)
  • Proficiency in MS Office and enterprise communication tools
  • Ability to lead, coach, and mentor team members
  • Qualified Pension Administrator (QPA), Qualified 401(k) Administrator (QKA), and/or Series 65 license preferred

Responsibilities

  • Provide consulting solutions related to defined contribution advisory services
  • Manage client portfolios in line with asset allocation models
  • Offer tailored investment advice to plan participants
  • Maximize returns on investment for Plan Sponsors and Participants
  • Identify and address gaps in participant savings and investments
  • Enhance plan efficiency to minimize costs and administration
  • Ensure compliance with IRS, ERISA, and Department of Labor regulations
  • Conduct annual plan administration tasks, including compliance testing and government filings
  • Review and distribute Plan Documents and required disclosures
  • Oversee fiduciary compliance and provide necessary training
  • Perform contribution and allocation calculations
  • Reconcile employee data and manage trust accounting

Benefits

  • Hybrid work environment
  • Professional development opportunities
  • Support for obtaining industry certifications
  • Collaborative team culture
  • Comprehensive benefits package including health and retirement options
Full Job Description
Job Description

#LI-JS1 #LI-Hybrid

Responsibilities

Essential Functions and Primary Duties
  • Provide DC consulting solutions to clients related to advisory services
  • Manage client portfolios pursuant to approved asset allocation models
  • Provide individual and global investment advice to plan participants
  • Maximizing Plan Sponsor and Participant return on investment
  • Identifying and addressing participant savings and investments gaps
  • Improving plan efficiency to reduce costs and related administration
  • Assist clients with all related IRS, ERISA, and Department of Labor compliance
  • Complete or review all aspects of Annual Plan Administration including:
  • Annual testing for plans including ADP/ACP, Top Heavy, 410(b), 402(g)
  • Government filings such as: Form 5500, 8955-SSA, 5330, 1099-R, 1096, 945
  • Required notices and disclosures such as QDIA and QACA
  • Review, creation, and distribution of Plan Documents
  • Fiduciary Compliance and Training
  • Record keeping review
  • Trust accounting preparation and reconciliation
  • Contribution/allocation calculations including: Match, Safe Harbor, Top Heavy, Profit Sharing and Projected testing
  • Employee data reconciliation
  • Additional responsibilities as assigned


Preferred Qualifications
  • Bachelor's degree


Qualifications

Minimum Qualifications
  • High School Diploma or GED
  • At least five years of professional, retirement plan investment advisory experience in a 401(k) and/or 403(b) environment
  • Possesses advanced knowledge and understanding of industry and professional concepts, principles, practices, and procedures
  • Possesses expert knowledge of pertinent laws, regulations, and professional standards
  • Expert use of applicable technology
  • Proficient use of MS Office Suite (Outlook, Word, Excel, PowerPoint) and enterprise communication and travel solutions (Concur, Skype)
  • Experience performing work that requires initiative and leadership skills
  • Experience in coaching and teaching others
  • Qualified Pension Administrator (QPA), Qualified 401(K) Administrator (QKA) and/or Series 65 licensing as requested by the organization
  • Ability to anticipate and elicit customer needs
  • Ability to self-learn and develop business and technical knowledge quickly
  • Motivated team player with demonstrated interpersonal skills
  • Comfortable working with quick turnaround times and deadlines
  • Excellent communication skills with the ability to effectively interact with individuals at all levels of the organization


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