Job Description
Infosys is seeking a Senior Manager - Client Services for its Utilities vertical. The person will lead all the client interfaces within the assigned account, working with the Group Managers to build the account plan, and will be responsible for client management based on the account plan. Usually, the Senior Client Partner handles a single account or part of a large account with a P&L of $50M+.
Key Responsibilities:
• Client relationship management and business development: manage client relationships, build a portfolio up to $50M+, own the opportunity management cycle: Prospect-Evaluate-Propose-Close
• Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client
• Account planning and governance: Create the account plan, including the required relationships, opportunities to be pursued, price decisions, etc.
Required Qualifications:
• Bachelor's degree or foreign equivalent required from an accredited institution.
• Will also consider three years of progressive experience in the specialty in lieu of every year of education and 14+ years of experience, with strong sales/relationship management/account management experience
• Experience in the SAP domain is a must-have
• Significant business development and project management experience
• Experience managing various utility accounts and SAP solutions sales and implementation
• Track record of interacting and building relationships with C-level client contacts
• Hands-on experience with proposal creation and leading proposal presentations
• Strong leadership, interpersonal, communication, and presentation skills
• Wide variety of IT and business consulting engagement experience
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Preferred Qualifications:
• MBA degree or foreign equivalent and 12+ years of experience
• Knowledge of utilities industry-specific go-to-market solutions
• Good understanding of utilities industry-specific business issues and drivers
• Global Delivery Model experience
• Experience managing large multi-location consulting engagement teams
• Track record as an Account Manager in a rapidly growing client relationship
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits :
• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
