Bright Horizons Family Solutions

Senior Client Marketing Manager

Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in marketing or related field required
  • 8 years of professional experience in marketing
  • Strong proactive communication skills
  • Project management skills with end-to-end ownership of projects
  • Excellent relationship-building abilities
  • Strategic thinker with strong presentational skills
  • Technical proficiency in Microsoft OS, Salesforce, and print-on-demand systems preferred

Responsibilities

  • Lead the strategy and execution of client marketing programs for enterprise accounts
  • Own management of large-scale, high-visibility marketing initiatives
  • Serve as a subject matter expert, establishing best practices across the team
  • Partner with senior stakeholders to influence marketing strategies
  • Analyze performance data to provide strategic recommendations
  • Contribute to team planning and identify opportunities for improvement
  • Lead cross-functional collaboration and strategy alignment

Benefits

  • Medical, dental, and vision insurance
  • Paid vacation, sick, holiday, and parental bonding leave
  • 401(k) retirement plan
  • Long-term and short-term disability insurance
  • Life insurance
  • Money-saving discounts and financial planning tools
  • Tuition assistance and education coaching
  • Caregiving support and resources for family members
Full Job Description
Join our team as a Senior Client Marketing Manager, where you'll lead the strategy, development, and execution of impactful marketing programs for a portfolio of enterprise clients. In this highly visible role, you'll leverage data-driven insights, innovative marketing strategies, and cross-functional collaboration to drive client engagement, retention, and revenue growth. As a trusted advisor and subject matter expert, you'll influence key stakeholders, shape marketing best practices, and help elevate team performance while delivering exceptional results for our clients.

This is a Remote position available in the United States.

Primary Purpose

The Senior Client Marketing Manager (SCMM) is a recognized subject matter expert responsible for leading the strategy, development, and execution of client marketing programs for a portfolio of enterprise accounts. This role drives measurable impact on client engagement, registration, and revenue growth through innovative, data-driven marketing strategies.

Operating with a high degree of autonomy, the SCMM influences client and internal stakeholders, contributes to departmental strategy and planning, and plays a key role in shaping marketing best practices. This role also provides leadership, coaching, and guidance across the team while supporting broader organizational priorities.

Essential Functions/Responsibilities
  • Lead the strategy and execution of client marketing programs for a portfolio of complex, multi-service, enterprise and enterprise-like accounts, driving significant impact on engagement, retention, and revenue growth.
  • Own and manage large-scale, high-visibility marketing initiatives (e.g., enterprise launches, multi-channel campaigns, transitions) with minimal oversight.
  • Serve as a recognized subject matter expert in client marketing, establishing best practices, frameworks, and standards across the team.
  • Partner with senior client stakeholders and internal leadership to influence marketing strategy, priorities, and long-term engagement plans.
  • Analyze performance data and trends to provide strategic recommendations that inform both client outcomes and broader team direction.
  • Contribute to team planning efforts, including goal setting, operational improvements, and identifying opportunities for scale and efficiency.
  • Lead cross-functional collaboration across marketing, client relations, and other internal teams to align on strategy and execution.
  • Provide guidance, coaching, and delegation of work to junior team members and peers; review work to ensure quality and alignment with strategic objectives.
  • Identify and drive process improvements, tools, and scalable solutions to enhance team performance and effectiveness.

Job Requirements - Education/Experience

Education

Bachelor's Degree in marketing or related field required

Experience

8 years of professional experience in marketing required

Additional Job Requirements
  • Strong proactive communication skills.
  • Project management skills; ability to own projects from end-to-end.
  • Highly organized with strong follow-through.
  • Excellent relationship-building abilities.
  • Strategic thinker with strong presentational skills.
  • Self-starter capable of working independently.
  • Ability to report out and articulate complex processes.
  • Forward-thinking, anticipating client needs.
  • Effectively handle escalations via efficient problem solving.
  • Technical Proficiency: Knowledgeable and adept at Microsoft OS, including Microsoft Office, Excel, Outlook. Experience with Salesforce, Salesforce Marketing Cloud, and print-on-demand systems preferred.
  • Must be results-oriented, highly motivated, able to function effectively under pressure. Must be detail-oriented, set high standards for quality, and have strong organizational skills.
  • Prioritizes workload effectively by identifying high-priority tasks and proactively managing project timelines amid competing demands.


At this time, Bright Horizons will not sponsor an applicant for employment authorization/visa for this position.

Compensation:

The annual salary for this position is between $86,000-$103,000 annually. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.

Benefits:

Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements:

  • Medical, dental, and vision insurance


  • Paid vacation, sick, holiday, and parental bonding leave


  • 401(k) retirement plan


  • Long-term and short-term disability insurance


  • Life insurance


  • Money-saving discounts and financial planning tools


  • Tuition assistance and education coaching


  • Caregiving support and resources for the children and adults in your family


  • Learn more at https://careers.brighthorizons.com/us/en/health-and-wellness


Deadline to Apply:

This posting is anticipated to remain open until August 10, 2026.

Compensation: $86,000-$103,000

About Bright Horizons Family Solutions

Bright Horizons Family Solutions is an American company that provides child care and early education services. The company was founded in 1986 and is headquartered in Massachusetts, USA. Bright Horizons operates more than 1,000 child care centers in the United States, Canada, Europe, and India. The company's services include infant care, toddler care, preschool, kindergarten, and before- and after-school programs. Bright Horizons also provides employer-sponsored child care and educational advisory services. The company has won numerous awards for its services, including being named one of the Best Workplaces for Women by Fortune magazine.
Learn more about Bright Horizons Family Solutions
Size
25,800 employees
Market Cap
$3.8 billion
Industry
Net Income
$26.9 million
5 Year Trend
+2.3%
Revenue
$1.5 billion
NASDAQ

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