Reddit

Senior Client Account Manager, Large Customer Sales (Pharma)

Reddit$135K — $189K *
Pharmaceuticals & Biotech
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in advertising sales and account management, preferably with Pharma clients.
  • Deep understanding of the customer marketing funnel and traditional marketing practices.
  • Analytical mindset comfortable with diverse data evaluation for problem-solving.
  • Knowledge of digital measurement and tracking fundamentals, especially mobile.
  • Tenacious and entrepreneurial approach to overcoming challenges.
  • Proven ability to build strong relationships with external partners.
  • Exceptional communication and interpersonal skills essential for client interaction.
  • Detail-oriented with proficiency in Excel preferred.
  • BA/BS degree or equivalent work experience.

Responsibilities

  • Collaborate with Client Partners to exceed clients' marketing goals.
  • Manage and enhance relationships with advertising partners, focused on Fortune 500 clients.
  • Lead campaign launches from inception to optimization and provide insightful feedback.
  • Handle internal account operations, including revenue tracking and issue resolution.
  • Educate brands on value propositions and best marketing practices.
  • Consult on awareness and direct response objectives, creating tailored media plans.
  • Work closely with Ad Ops on campaign delivery and technical issue resolution.
  • Act as the voice of the client to internal stakeholders, ensuring needs are met.
  • Shape the product roadmap for native ads based on client feedback and metrics.
  • Identify and implement continuous improvement opportunities for client satisfaction.
  • Mentor and train less experienced team members.

Benefits

  • Comprehensive health benefits for employee well-being.
  • 401k matching to support retirement planning.
  • Workspace benefits to enhance productivity in remote work.
  • Funds for personal and professional development opportunities.
  • Family planning support to assist employees.
  • Flexible vacation policy encouraging time off.
  • 4+ months of paid parental leave to support growing families.
  • Paid volunteer time off to promote community engagement.
Full Job Description
We9re looking for a Senior Client Account Manager for the Pharma vertical of Large Customer Sales. This person will closely collaborate with Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform. Please note that this role is required to be based out of New York or Chicago. Responsibilities: - Collaborate closely with Client Partners to meet and exceed clients' marketing goals. - Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with Fortune 500 clients to drive year-on-year Reddit revenue growth. - Lead and execute campaign launches from start to finish and deliver insightful optimizations to agency and client partners - Ongoing management of internal account operations (revenue delivery and troubleshooting issues) - Educate brands and media agencies, effectively communicate value proposition and best practices - Consult clients on their awareness and direct response objectives, and partner closely with Client Partners to craft thoughtful and creative media plans - Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles - Proactively seek and represent client needs and asks to cross-functional stakeholders - Shape Reddit's native ads product roadmap, for mobile and in general, by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders - Proactively and continually identify areas of improvement - Mentor and train other team members. Required Qualifications: - 8+ years of experience in advertising sales and account management, Pharma client experience preferred - Strong understanding of customer marketing funnel and traditional marketing ecosystem - Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors. - Understanding of Digital measurement, tracking fundamentals and mobile measurement partners - Tenacious and entrepreneurial approach to working through product, process, and client challenges - Experience cultivating strong relationships with external partners - Exceptional communication and interpersonal skills - Ability to work in a fast-paced and unstructured work environment - High attention to detail - Proficiency in Excel preferred - BA / BS degree or equivalent work experience Benefits: - Comprehensive Health benefits - 401k Matching - Workspace benefits for your home office - Personal & Professional development funds - Family Planning Support - Flexible Vacation (please use them!) & Reddit Global Days Off - 4+ months paid Parental Leave - Paid Volunteer time off #LI-NT1 #LI-onsite Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and will also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/. To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $135,100-$189,200 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.

About Reddit

Reddit is an American social news aggregation, web content rating, and discussion website. Registered members submit content to the site such as links, text posts, images, and videos, which are then voted up or down by other members. Posts are organized by subject into user-created boards called "communities" or "subreddits", which cover topics such as news, politics, religion, science, movies, video games, music, books, sports, fitness, cooking, pets, and image-sharing. Submissions with more upvotes appear towards the top of their subreddit and, if they receive enough upvotes, ultimately on the site's front page. Although there are strict rules prohibiting harassment, it still occurs, and Reddit administrators moderate the communities and close or restrict them on occasion. Moderation is also conducted by community-specific moderators, who are not considered Reddit employees. As of September 2021, Reddit ranks as the 19th-most-visited website in the world and 7th most-visited website in the U.S., according to Alexa Internet. About 42–49.3% of its user base comes from the United States, followed by the United Kingdom at 7.9–8.2% and Canada at 5.2–7.8%. Twenty-two percent of U.S. adults aged 18 to 29 years, and 14 percent of U.S. adults aged 30 to 49 years, regularly use Reddit. Reddit was founded by University of Virginia roommates Steve Huffman and Alexis Ohanian, with Aaron Swartz, in 2005. Condé Nast Publications acquired the site in October 2006. In 2011, Reddit became an independent subsidiary of Condé Nast's parent company, Advance Publications. In October 2014, Reddit raised $50 million in a funding round led by Sam Altman and including investors Marc Andreessen, Peter Thiel, Ron Conway, Snoop Dogg, and Jared Leto. Their investment valued the company at $500 million then. In July 2017, Reddit raised $200 million for a $1.8 billion valuation, with Advance Publications remaining the majority stakeholder. In February 2019, a $300 million funding round led by Tencent brought the company's valuation to $3 billion. In August 2021, a $700 million funding round led by Fidelity Investments raised that valuation to over $10 billion.
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