Job Type:
Permanent
Position: Senior Claims Examiner- 1st Party Property
Team: 1st Party Property
The Role:
The Senior Claims Adjuster adjudicates assigned claims within given authority and provides operational support to the claims team. This person also:
- Adjusts and resolves moderate to complex claims that includes all phases 1st Party commercial claims for our Property Team
- Accurately reviews and assesses coverage for all losses
- Completes full in depth investigations to confirm how coverage is relevant and applies it to the loss
- Manager business income losses and period of restoration
- Accurately documents claim files with all relevant claim documentation, correspondence and notes in compliance with company policies and applicable regulatory authorities
- Accurately assesses reserves for indemnity and expense payments
- With minimal supervision, drafts coverage letters, including reservation of rights and denial letters
- Identifies emerging exposures and claims trends
- Drives 1st Party Best Practices to manage expense and exposure on losses
- Has a high level of customer service
- Identifies suspected fraudulent claims and tracks with special investigations unit
- Participates in Claims Projects as needed
Requirements:
- 3+ years of 1st Party Commercial claims handling experience
- Advanced knowledge of claims analysis and adjusting practices
- Experience with litigated claims In depth knowledge of standards for claims documentation
- Proven ability to actively and effectively negotiate settlement of moderate to complex claims
- Experience in mentoring and training other claims examiners
- Advanced analytical skills Strong verbal and written communication skills
- Active insurance adjuster27s license
- B.A./B.S degree from an accredited College or University preferred
Additional Factors Considered:
- Subject matter expertise
- Demonstrated take charge attitude and ability to work with minimal oversight within their authority levels
- Identifies and suggests improvements to processes within the claims department and raises with manager
What Hiscox USA Offers:
- Competitive salary and bonus (based on personal & company performance)
- 401(k) with competitive company matching
- Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
- Company paid group term life, short- term disability and long-term disability coverage
- 24 Paid time off days, 2 Hiscox Days, 10 paid holidays, and ability to purchase 5 PTO days
- Paid parental leave
- 4 week paid sabbatical after every 5 years of service
- Financial Adoption Assistance and Medical Travel Reimbursement Programs
- Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
- Company paid subscription to Headspace to support employees27 mental health and wellbeing
- Recipient of 2024 Cigna27s Well-Being Award for having a best-in-class health and wellness program
- Dynamic, creative and values-driven culture
- Modern and open office spaces, complimentary drinks
**Please note that this position is hybrid and requires two (2) days in our office weekly**
Salary range: $85-$95k
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment
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