DescriptionAbout the Role:
We are looking for a Solution Engineer with strong presentation skills as well as a strong technical and digital background to support our Channel Partner in LATAM. As a Solution Engineer, your primary responsibility is to deliver technical and strategic support throughout the entire sales cycles for our channel partner. Some of the largest and most complex enterprise solutions in the region, which will require a broad technical skillset and excellent business acumen and insight, will challenge you.
What You Will Do:
- Act as primary contact for designated partner, fostering a strong relationship across all levels
- Understand the partner's unique objectives, challenges, and requirements, aligning Sitecore solutions accordingly
- Proactively identify opportunities for upselling, cross-selling, and contract renewals to drive revenue growth
- Collaborate cross-functionally with internal teams to enable exceptional support
- Stay updated on industry trends, competitive landscape, and customer feedback to inform product enhancements
- Support our partner's sales teams with technical aspects of the Sitecore sales processes
- Enable and assist thepartner in the prospecting phase to deliver the best possible solution proposal
- Deliver bespoke demonstration scenarios of the Sitecore software solutions
- Develop and deliver Proofs of Concept to Sitecore partner prospect organizations
- Occasional public speaking on events in the regions
- Solution prototyping, delivery, skinning, and presentation
- Spending a portion of your time learning and upskilling on the platform and new and associated technologies and features.
- Writing technical answers and proposals to RFP, RFQ, RFI from prospects
What You Need to Succeed:
- Experience with combining technical elements with business needs and business requirements of the clients
- Experienced at demonstrating software using a value based approach
- Demonstrate the ability to resolve more complex technical issues and integration of multiple products to create solutions
- An appreciation and understanding of cross-channel digital marketing Technologies
- Ability to absorb and integrate large amounts of information in short timescales
- Excellent team player, able to work closely with other technical sales and business development colleagues, while at the same time understand the value of self-drive, and the ability to control and prioritize own time independently
Additional Skills That Could Set You Apart (Highly Desirable):
- Experience with Digital Experience Platforms (DXP), CMS, DAM MarTech, or enterprise software ecosystems
- Understanding of the MarTech landscape and trends including SaaS and Headless content solutions
- Familiarity with enterprise buying cycles and multi-stakeholder sales processes
- Experience working with Microsoft-centric ecosystems (Azure, enterprise SaaS environments) is a plus
Language Requirements:
- Fluent English (required)
- Fluent Spanish (required)
- Proficiency in Portuguese/Brazilian Portuguese is a strong advantage
Personal Attributes
- Self-starter with a high degree of ownership and accountability
- Comfortable operating across cultures and geographies
Why You Should Click 'Apply':
Sales and Customer Success are the key to our success! We are tapping into an exciting $30B market opportunity that is still very much in its infancy and feel it's never been a better time to join Sitecore as we look to grow by 30% YoY. Growth for us means growth for you and your career.
- Great team and company culture! You can find out more about our company culture in the Sales and Customer Success team and our commitment to creating a diverse and inclusive workplace, on our YouTube Channel. Thanks to the work of every employee globally, Sitecore has been recognised for award-winning Culture by Comparably.
