Lyft

Senior Business Systems Engineer - Integrations & AI

Lyft$129K — $161K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of hands-on experience with integration and automation platforms like Workato and MuleSoft
  • Proven track record of delivering measurable business value through designed and deployed integrations
  • Deep understanding of large language models (LLMs), AI assistants, and agentic workflows
  • 2+ years with RAG and vector databases, using frameworks like LangChain
  • 5+ years working with RESTful APIs and microservices architecture
  • Experience with cloud platforms like AWS and data platforms like Snowflake
  • Exceptional communication and stakeholder management skills, especially in tech concepts

Responsibilities

  • Architect and implement AI agents and intelligent workflows to transform complex business processes
  • Partner with leaders across departments to spot high-impact AI opportunities
  • Elicit requirements and translate business problems into tech solutions
  • Build business cases outlining ROI, costs, and strategic alignment for AI solutions
  • Evaluate and recommend AI solutions tailored to the organization
  • Design user-centric solutions with an AI-first approach for maximum value
  • Monitor performance of AI workflows and drive continuous improvement based on insights

Benefits

  • Extended health and dental coverage, along with life and disability insurance
  • Mental health benefits
  • Family building assistance and childcare subsidies
  • Access to a Lyft funded Health Care Savings Account
  • RRSP plan with company matching
  • Flexible paid time off policy allowing ample time off with manager approval
  • 18 weeks of paid parental leave for all types of parents
  • Subsidized commuter benefits and Lyft ride credits
Full Job Description
Lyft is building the next generation of intelligent agents powered by AI. We're seeking a Senior AI Agentic Engineer to lead this transformation across the enterprise. This is a strategic role for someone who can bridge the gap between AI technology and business value, designing and deploying AI-powered workflows that deliver measurable outcomes. You'll work across IT, people operations, marketing, sales, finance, legal, and procurement to architect AI-first solutions that solve complex business problems.
Responsibilities:
  • Architect and implement AI agents and intelligent workflows that transforms complex, multi-step business processes and deliver quantifiable business outcomes
  • Partner with business leaders and stakeholders across multiple departments to identify high-impact AI opportunities that align with organizational objectives
  • Elicit requirements from diverse stakeholders and translate complex business problems into technical solutions
  • Build compelling business cases that clearly articulate ROI, implementation costs, benefits, timelines, and strategic alignment
  • Evaluate, recommend, and implement AI solutions that best fit organizational needs and use cases
  • Design solutions with an AI-first approach, ensuring optimal value delivery and user experience
  • Monitor and measure the performance of AI workflows, using data-driven insights to demonstrate value and drive continuous improvement
  • Design and deliver training programs, workshops, office hours, and enablement materials that help teams understand and adopt agentic solution
  • Create frameworks, best practices, templates, and reusable patterns that accelerate AI adoption and ensure consistent quality
  • Build a community of practice around AI and intelligent agents, empowering others to identify opportunities and contribute to the agentic roadmap
  • Act as an AI evangelist and educator, demystifying AI technology and building confidence across the organization
  • Share knowledge by giving brown bags, tech talks, and evangelizing engineering and agentic AI best practices
  • Stay current on emerging AI technologies, tools, and platforms, continuously evaluating new solutions for potential adoption
Experience:
  • 5+ years of hands-on experience with integration and automation platforms (iPaaS, workflow automation tools such as Workato, MuleSoft, Boomi, Informatica, n8n, Zapier, or similar technologies)
  • Proven track record of designing, building, and deploying integrations and automated workflows that delivered measurable business value
  • Deep understanding of how LLMs work, AI assistants (Geimini, Claude), AI agents, agentic workflows, and prompt & context engineering, including practical applications in enterprise environments
  • 2+ years of experience with RAG (Retrieval Augmented Generation), vector databases, MCP and agent frameworks such LangChain, LangSmith or similar technologies
  • 5+ years of experience working with RESTful APIs, microservices architecture, and enterprise integration patterns
  • Experience with cloud platforms (AWS, GCP), data platforms (snowflake, Databricks) and cloud-native architectures
  • Demonstrated experience implementing integrations and automated workflows across multiple enterprise SaaS platforms (e.g., Workday, Salesforce, Oracle, Atlassian, Google Workspace)
  • Exceptional communication and stakeholder management skills with ability to explain complex technical concepts to diverse audiences and influence without authority
  • Experience working across multiple business functions (e.g., HR, Sales, Finance, Legal, Operations) with ability to quickly understand different functional requirements
  • Adaptability and comfort with ambiguity in a rapidly evolving AI landscape
Benefits:
  • Extended health and dental coverage options, along with life insurance and disability benefits
  • Mental health benefits
  • Family building benefits
  • Child care and pet benefits
  • Access to a Lyft funded Health Care Savings Account
  • RRSP plan with company match to help save for your future
  • In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service
  • Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
  • Subsidized commuter benefits and Lyft ride credits

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule - Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Toronto area is CAD $129,000 - CAD $161,250, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Lyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions.

This job fills an existing vacancy.

About Lyft

Lyft is a transportation network company that was founded in 2012 and is headquartered in San Francisco, California. The company operates a mobile app that allows users to request rides from nearby drivers. Lyft provides ride-hailing services in the United States and Canada, and it has expanded into other transportation services, such as bike-sharing and scooter-sharing. The company is known for its pink mustache logo, which was replaced by a glowing dashboard mustache in 2015. Lyft went public in March 2019.
Learn more about Lyft
Size
4,453 employees
Market Cap
$3.5 billion
Industry
Net Income
-$1.7 billion
Founded
2012
5 Year Trend
+56.4%
Revenue
$2.3 billion
NASDAQ

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