OverviewChenega Services & Federal Solutions, LLC, a Chenega Professional Services’ company, is looking for a seasoned Senior Business Process Engineer to support the Federal Housing Finance Agency (FHFA) in analyzing, improving, and sustaining mission-critical business processes. This role will work closely with government stakeholders, program leadership, and technical teams to identify operational inefficiencies, design future-state processes, lead improvement initiatives, and implement measurable solutions aligned with federal requirements and organizational priorities.
Responsibilities
- Lead end-to-end assessments of complex business processes, workflows, policies, and operating models.
- Facilitate stakeholder interviews, workshops, and working sessions to document current-state processes and identify improvement opportunities.
- Develop future-state process designs, standard operating procedures, process maps, value-stream maps, and implementation roadmaps.
- Apply data-driven analysis to quantify process performance, identify root causes, and recommend practical, sustainable improvements.
- Lead continuous-improvement initiatives using Lean, Six Sigma, Agile, and other process-improvement methodologies.
- Define performance measures, key performance indicators, service-level metrics, and reporting mechanisms to monitor outcomes.
- Partner with program managers, subject-matter experts, business owners, and technology teams to translate business needs into actionable requirements.
- Support change-management activities, including stakeholder communications, training materials, adoption planning, and transition support.
- Prepare clear, executive-ready briefings, decision papers, status reports, and recommendations.
- Ensure work products align with applicable federal policies, contractual requirements, governance processes, and security standards.
Qualifications
- Bachelor’s degree in business administration, engineering, management, information systems, public administration, or a related field.
- Minimum of 10 years of progressively responsible experience in business process engineering, process improvement, management consulting, operations analysis, or a related discipline.
- Demonstrated experience supporting federal government programs, agencies, or mission environments.
- Proven ability to analyze complex processes and lead cross-functional improvement initiatives from assessment through implementation.
- Strong experience with process-mapping and analysis tools, such as Microsoft Visio, Lucidchart, or equivalent platforms.
- Exceptional written, verbal, facilitation, and presentation skills.
- Ability to work effectively with senior government leaders, technical personnel, and diverse stakeholder groups.
Preferred Qualifications:
- Six Sigma Green Belt, Black Belt, or Master Black Belt certification.
- Agile certification, such as Certified ScrumMaster (CSM), PMI-ACP, SAFe, or equivalent.
- Lean, Lean Six Sigma, Business Process Management, or change-management certification.
- Experience with federal performance management, governance, modernization, or digital-transformation initiatives.
- Master’s degree in a relevant field.
- Project Management Professional (PMP) certification.
Knowledge, Skills and Abilities:
- Business process reengineering
- Continuous improvement
- Lean Six Sigma and Agile delivery
- Root-cause and data analysis
- Stakeholder engagement
- Change management
- Requirements development
- Federal consulting and client service
- Executive communication
- Strategic problem-solving
Final salary determination based on skill-set, qualifications, and approved funding.
Many of our jobs come with great benefits – Some offerings are dependent upon the role, work schedule, or location, and may include the following:
Paid Time Off
PTO / Vacation – 5.67 hours accrued per pay period / 136 hours accrued annually
Paid Holidays - 11
California residents receive an additional 24 hours of sick leave a year
Health & Wellness
Medical
Dental
Vision
Prescription
Employee Assistance Program
Short- & Long-Term Disability
Life and AD&D Insurance
Spending Account
Flexible Spending Account
Health Savings Account
Health Reimbursement Account
Dependent Care Spending Account
Commuter Benefits
Retirement
401k / 401a
Voluntary Benefits
Hospital Indemnity
Critical Illness
Accident Insurance
Pet Insurance
Legal Insurance
ID Theft Protection
Estimated Salary/WageUSD $160,000.00/Yr. Up to USD $175,000.00/Yr.