Flywire

Senior Business Operations & Strategy Manager

Flywire$140K — $180K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6-10 years of experience in management consulting, strategy, business operations, or corporate development.
  • Preferred experience in technology, SaaS, payments, or FinTech environments.
  • Experience in Education or Hospitality/Travel industries is highly desirable.
  • Experience at top-tier consulting firms (e.g., Bain, BCG, McKinsey) or in investment banking/private equity is a strong plus.
  • MBA preferred but not necessary.
  • Strong analytical, problem-solving, and structured thinking skills.

Responsibilities

  • Support evaluation of new business opportunities through market analysis and financial modeling.
  • Develop clear recommendations for strategic initiatives by assessing alternatives and building business cases.
  • Synthesize insights and present findings to senior leadership in a clear and compelling manner.
  • Drive operational and revenue optimization initiatives with cross-functional teams.
  • Enable alignment on strategic priorities across key business functions.
  • Lead elements of the annual and quarterly planning processes to align teams on goals and execution plans.
  • Maintain a strong understanding of industry trends and emerging opportunities in global payments and FinTech.

Benefits

  • Employee Stock Purchase Plan (ESPP)
  • Global Induction Program to meet executives and teams
  • Access to a dynamic and global work environment
  • Wellbeing Programs including mental health and fitness classes
  • Competitive time off including volunteer days and digital disconnect days
  • Talent and Development Programs for new managers.
Full Job Description
Job Description

The Opportunity

We are seeking a Senior Business Operations & Strategy Manager to help drive strategic decision-making, operational excellence, and cross-functional alignment across our Global Education business. In this high-visibility role, you will support strategic planning, assess new growth opportunities, and partner closely with leaders across the organization to improve performance, optimize revenue, and scale our platform.
You will play a critical role in the execution of strategic initiatives-bringing analytical rigor, structured thinking, and project leadership to some of the company's most important priorities.

What You'll Do
  • Support evaluation of new business opportunities, including new verticals, geographies, and products, through market analysis, financial modeling, and competitive research.
  • Develop clear recommendations for strategic initiatives by assessing alternatives, building business cases, and identifying actions required to implement proposed solutions.
  • Synthesize insights and present findings to senior leadership in a clear, structured, and compelling manner.
  • Drive operational and revenue optimization initiatives, working with cross-functional teams to improve business models, processes, and service delivery.
  • Enable alignment on strategic priorities across key business functions (e.g., vertical teams, marketing, product, engineering, finance, payment operations).
  • Lead and support elements of the annual and quarterly planning processes, ensuring teams are aligned on goals, KPIs, and execution plans.
  • Build financial impact assessments that capture expected benefits (e.g., revenue growth, margin expansion, cost efficiencies) and required investments.
  • Maintain a strong understanding of industry trends, competitive dynamics, and emerging opportunities in the global payments and FinTech ecosystem.
  • Partner cross-functionally to drive projects from analysis through execution, ensuring stakeholders are aligned and progress is tracked.


Qualifications

Here's what we're looking for
  • 6-10 years of experience in management consulting, strategy, business operations, corporate development, or a related field.
  • Experience in technology, SaaS, payments, or FinTech environments is highly preferred.
  • Previous experience in Education or Hospitality/Travel industries is a strong plus
  • Prior experience at a top-tier consulting firm (Bain, BCG, McKinsey) or in investment banking/private equity is a strong plus.
  • MBA preferred but not required.
  • Strong analytical, problem-solving, and structured-thinking skills; ability to distill complexity into actionable insights.
  • Demonstrated ability to operate in ambiguity, prioritize effectively, and execute with a hands-on, action-oriented mindset.
  • Excellent verbal and written communication skills, with the ability to present to senior stakeholders.
  • Strong interpersonal skills and the ability to build trusted relationships across all levels and functions.
  • A passion for innovation, technology, and helping scale a global business.


Additional Information

What We Offer:
  • Competitive compensation
  • Employee Stock Purchase Plan (ESPP)
  • Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
  • Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
  • Dynamic & Global Team (we have been collaborating virtually for years!)
  • Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
  • Competitive time off including FlyBetter Days to volunteer in your community and Digital Disconnect Days!
  • Great Talent & Development Programs (Managers Taking Flight - for new or aspiring managers!)


Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet different FlyMates including the Hiring Manager, other Flymates, the department VP, and participate in a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your "go-to" person for questions.

The US base salary range for this full-time position is $140,000-$180,000 plus benefits. Our salary ranges are determined by role, position level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and several other factors, including job-related skills, experience, relevant education and training.

#LI-Hybrid

About Flywire

Flywire is a financial technology company that provides payment solutions for businesses and institutions. The company was founded in 2009 and is headquartered in Boston, Massachusetts. Flywire's platform allows businesses to accept payments from customers around the world, with support for over 240 countries and 150 currencies. The company's solutions are used by a variety of industries, including education, healthcare, travel, and technology. Flywire has raised over $300 million in funding and has been recognized as one of the fastest-growing companies in the United States.
Learn more about Flywire
Size
500 employees
Market Cap
$2.4 billion
Industry
Founded
2009

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