The Goodyear Tire & Rubber

Senior Business Operations Lead

The Goodyear Tire & Rubber • $110K — $130K *
Akron, OH 44312In-Person
Retail & Consumer Goods
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Finance, Marketing, Supply Chain, or related field; MBA preferred.
  • 8+ years of experience in sales operations or business operations within commercial analytics or finance.
  • Proven experience with large retail customers and cross-functional teams.
  • Advanced skills in Microsoft Excel and business reporting/analytics tools.
  • Strong business acumen with expertise in financial analysis and KPI reporting.
  • Proven ability to translate data into actionable insights and recommendations.
  • Demonstrated project management and leadership skills in cross-functional settings.

Responsibilities

  • Drive topline revenue and margin by supporting pricing, promotions, and volume planning.
  • Collaborate with account teams to produce selling tools and customer performance insights.
  • Manage forecasting and analysis of revenue, shipments, and profitability, providing corrective action recommendations.
  • Support customer joint business plans and revenue-building initiatives.
  • Liaise between field sales teams and headquarters' departments for coordinated execution of initiatives.
  • Facilitate clarity in priorities and decision-making for customer projects.
  • Lead meetings to maintain accountability and follow-through on operational initiatives.

Benefits

  • Opportunities for continuous improvement and professional development.
  • Collaboration with cross-functional teams and external partners.
  • Potential for high-impact project leadership and strategic initiatives.
  • Exposure to various departments such as Finance, Marketing, and Supply Chain.
Full Job Description
The Sr. Business Operations Lead is responsible for overseeing day-to-day operational execution and financial discipline across the Mass Retail & Clubs channel. This role oversees the development and implementation of annual operating plans for key customers, sales and demand forecasting, customer and trade activation programs, POS ordering, policy development and expense tracking and management.

This role works cross-functionally and facilitates effective communication with Goodyear HQ and Field Account teams including: sales support, marketing, supply chain, customers, and external partners to ensure programs and projects are executed on time and within budget.

What you'll do

  • Drive topline revenue and margin performance by supporting pricing, promotions, assortment optimization, and volume planning activities.
  • Partner with account teams to develop fact-based selling tools, customer scorecards, and performance insights that directly support customer negotiations and growth initiatives.
  • Own forecasting, tracking, and analysis of revenue, shipments, mix, and profitability versus plan; identify risks and opportunities and recommend corrective actions.
  • Support annual operating plans, customer joint business plans (JBPs), and incremental revenue-building initiatives.
  • Act as the central liaison between field sales teams and Akron-based functions including Finance, Supply Chain, Marketing, Demand Planning, Category Management, and Pricing.
  • Ensure alignment on priorities, timelines, and decision-making to enable fast, coordinated execution of customer initiatives.
  • Translate customer needs and field feedback into clear action items for cross-functional partners, while communicating Akron-driven strategies to the field.
  • Lead recurring operating rhythms (weekly/monthly business reviews) to ensure clarity, accountability, and follow-through.
  • Lead high-impact projects and strategic initiatives aimed at improving revenue performance, operational efficiency, or customer execution (e.g., assortment resets, pricing architecture changes, new product launches, or system/process improvements).
  • Develop project plans, manage timelines, and hold cross-functional teams accountable for deliverables.
  • Identify process gaps and inefficiencies within sales operations and design scalable, sustainable solutions.
  • Support change management efforts to ensure successful adoption of new tools, processes, and ways of working.
  • Own coordination and continuous improvement of dashboards, scorecards, and reporting that track KPIs such as revenue, share, mix, inventory, in-stocks, and promotional effectiveness.
  • Leverage internal systems and data sources to provide actionable insights, not just reporting.
  • Ensure data accuracy, clarity, and consistency across all Walmart and Club reporting.


What We're Looking For

  • Bachelor's degree in Business, Finance, Marketing, Supply Chain, or related field. MBA preferred.
  • 8+ years of experience in sales operations, business operations, commercial analytics, finance, or related functions.
  • Experience supporting large retail customers and cross-functional commercial organizations.
  • Advanced proficiency in Microsoft Excel and business reporting/analytics tools.
  • Strong business acumen and commercial analytics capabilities.
  • Expertise in forecasting, financial analysis, KPI reporting, and business planning.
  • Ability to translate data into actionable insights and business recommendations.
  • Strong project management and cross-functional leadership skills.
  • Experience leading process improvements and change initiatives.
  • Excellent communication, presentation, and stakeholder management abilities.


Additional Details
  • Relocation Available: No
  • Sponsorship Available: No
  • Travel: Yes


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About The Goodyear Tire & Rubber

Goodyear is one of the world's largest tire companies, with operations in most regions of the world. Together with its subsidiaries and joint ventures, Goodyear develops, markets and sells tires for most applications.

The Goodyear Tire & Rubber Careers

Join the dynamic team at The Goodyear Tire & Rubber Company, a global leader in tire manufacturing, where innovation drives us forward and a commitment to excellence is shared across our global network. This is an unparalleled opportunity to advance your career with a company that is at the forefront of technological and environmental advancements in the industry.

Work You’ll Do

At The Goodyear Tire & Rubber Company, you will be part of a culture that thrives on diversity, leadership, and professional growth. Engage in work that pushes the boundaries of what's possible in tire technology and services, contributing to a safer, more efficient world.

Innovate and Lead

Join our team of over 30,000 dedicated professionals worldwide, in an environment where your skills in innovation, leadership, and problem-solving can shine. You will lead projects that transform the very nature of vehicle mobility, making significant contributions to the industry and the environment.

Career Growth and Opportunities

Whether you are looking for job opportunities, seeking to participate in a professional internship, or aiming to climb the leadership ladder, The Goodyear Tire & Rubber Company offers a path for everyone. Our commitment to professional growth is evident in our robust training programs, including diversity training and leadership development, designed to empower you to reach your full potential.

Be Part of a Great Team

Our team at The Goodyear Tire & Rubber Company is driven by a shared passion for achieving great results. We value collaboration and the unique contributions of each team member. With a focus on nurturing talent through mentorship and networking, we provide a supportive environment where careers flourish.

Future-Proof Your Career

Embrace a career that’s as dynamic as it is rewarding. With The Goodyear Tire & Rubber Company, you are not just taking a job; you are opening yourself up to a lifetime of opportunities and career paths. Our industry-leading benefits support both your professional and personal life, helping you to excel at work and beyond.

Explore Job Opportunities and Hiring Processes

Ready to accelerate your career? Explore the various positions available, from engineering to marketing, and discover how your skills and interests align with The Goodyear Tire & Rubber Company. Our hiring process is designed to find not just the right skills but also the right fit for our company’s culture.

Prepare for Your Interview

Prepare your resume and ready yourself for an interview where you can showcase your unique abilities and learn more about the benefits and culture of our company. At The Goodyear Tire & Rubber Company, we seek curious, creative, and solution-driven team players who are ready to drive their future.

Stay Connected

Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players.

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at The Goodyear Tire & Rubber Company. Join us in shaping the future of mobility, driven by excellence and innovation, at The Goodyear Tire & Rubber Company.
Learn more about The Goodyear Tire & Rubber
Size
72,000 employees
Market Cap
$2.7 billion
Industry
Manufacturing & Automotive
Net Income
-$1.2 billion
Founded
1998
5 Year Trend
+2.9%
Revenue
$12.3 billion
NASDAQ
GT
* Ladders Estimates

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