The Business Banking Director, Sr is a senior leader responsible for the overall Business Banking sales strategy design, implementation and effectiveness of a defined business segment.  The ideal candidate will excel at collaborating across multiple lines of business to exceed sales expectations and successfully direct and drive the Business Banking strategy. This position is an experienced professional who is an excellent communicator with exceptional negotiation and leadership skills. 

The Business Banking Director – Growth and Market RMs leads two specific verticals, both focused on expanding existing client relationships, sourced from different internal channels. Each carries specific market, team and business-growth accountabilities aligned to its respective segment strategy. Growth Advisors are specialists focused on proactive client outreach to deposit-only clients to identify opportunities, build sales and deposit pipelines and increase wallet share.  Market RMs are aligned with geographic markets and receive referrals from banking centers and from the online application portal to develop loan, deposit, payment services and digital opportunities. 

Salary Range

The salary range for this position is $136,000/yr - $279,100/yr plus bonus. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate’s relevant skills and professional experience, educational qualifications, and geographic location

Key Accountabilities

Segment Strategy & Design

• Designs Business Banking sales and coverage strategies aligned to enterprise priorities.
• Sets segment production expectations, and service model standards.
• Determines success metrics beyond nearterm revenue (health of pipeline, talent depth, risk balance).

Performance & Risk Governance

• Oversees portfolio health and credit outcomes across the segment.
• Ensures consistent application of credit, pricing, and client standards.
• Anticipates market or economic shifts and adjusts strategy accordingly.

Leadership & Succession

• Builds a strong bench of Directors, Managers, and future enterprise leaders.
• Owns talent planning, succession readiness, and leadership capability development.
• Sets expectations for leadership behaviors, accountability, and culture.

Enterprise Partnership

• Partners with Community, Commercial, Credit, Treasury Management, Treasury, Risk, Wealth and Product leaders to align priorities.
• Represents Business Banking in enterprise planning and investment decisions.

Change & Scale

• Leads major transformations (coverage model changes, tool adoption, growth initiatives).
• Ensures scalability, consistency, and sustainability of the small business platform. 

Key Competencies for Position

• Execution Leadership - Establishes plans and priorities. Translates business strategies into clear objectives and tactics.  Orchestrates the pace and process of change to maintain operating effectiveness; assigns clear accountability backed by appropriate authority.  Makes sound decisions based on all available information, utilizing analysis, wisdom, experience, and judgment.
• Strategy in Action - Breaks down larger goals into smaller achievable goals and communicates how they are contributing to the broader goal. Actively seeks to understand factors and trends that may influence role. Anticipates risks and develops contingency plans to manage risks. Identifies opportunities for improvement and seeks insights from other sources to generate potential solutions. Aligns activities to meet individual, team and organizational goals.
• Promotes Change - Actively seeks information to understand the rationale, implications, and impact for changes. Remains agile by quickly modifying daily behavior, leveraging resources, and trying new approaches to effectively embrace change. Willing to act quickly, learn and adjust as needed. Identifies and recommends changes to leadership to improve performance. Aligns activities to meet individual, team and organizational goals.
• Compelling Communication - Effectively and transparently shares information and ideas with others. Tailors the delivery of communication in a way that engages the audience and that is easy to understand and retain. Unites others towards common goal. Asks for others' opinions and ideas and listens actively to gain their support when clarifying expectations, agreeing on a solution and checking for satisfaction.
• Makes Decisions & Solves Problems - Takes ownership of the problem while collaborating with others on a resolution with an appropriate level of urgency. Collaborates and seeks to understand the root causes of problems. Evaluates the implications of new information or events and recommends solutions using decisions that are sound based on what is known at the time. Takes action that is consistent with available facts, constraints and probable consequences. 

Qualifications and Education Requirements

• Bachelor’s degree in Accounting, Finance, Economics or Management and/or equivalent work experience.
• Minimum 10 years’ relevant commercial/business banking experience, with a super community or regional bank strongly preferred.
• Proven leadership experience at a senior level, including prior management of relationship managers and/or teams of relationship managers.
• Persuasive communication, negotiation, and sales skills.
• Thorough knowledge of current deposit products, treasury management solutions, loan standards, loan review administration, and banking/OCC procedures.