TD Bank

Senior Business Application Analyst

TD Bank • $96K — $136K *
Toronto, ON M3C 0E3In-Person
Business Services
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Undergraduate degree or technical certificate.
  • 5+ years of experience in business enablement, analysis, or operational excellence.
  • Proficient in data analysis and visualization tools such as Power BI and Excel.
  • Experience in governance, risk, compliance, or access management processes is an asset.
  • Demonstrated skills in leading process design and continuous improvement initiatives.

Responsibilities

  • Support BBIS core functions including application support and access governance.
  • Lead the planning and coordination of strategic initiatives and operational improvements.
  • Identify efficiency opportunities and implement sustainable solutions.
  • Facilitate collaboration across business and technology teams.
  • Develop and maintain operational dashboards and reporting solutions.
  • Translate complex data into actionable recommendations for stakeholders.
  • Drive documentation governance and process design for operational consistency.

Benefits

  • Opportunities for growth and skill development.
  • Chances to advance through the salary range based on role progression.
  • Support for work-life balance with a standard 37.5-hour work week.
  • Access to training programs and resources for continuous improvement.
Full Job Description
Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Enterprise Enabling Functions

Pay Details:
96,900 - 136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Job Description Summary

Support the core functions of BBIS by driving operational excellence through data analytics, process design, governance, project implementation, business readiness, and continuous improvement initiatives. Partners with business, technology, risk, and operational stakeholders to deliver scalable solutions, strengthen controls, improve service delivery, and provide actionable insights through reporting and visualization. Leads the development of business processes, operational frameworks, documentation, and implementation activities to support strategic business objectives and regulatory requirements

KEY ACCOUNTABILITIES

Enablement & Strategic Support

  • Serve as an enablement resource supporting BBIS core functions - application support, access provisioning and access governance.


  • Lead the intake, prioritization, planning, and coordination of strategic initiatives, enhancement requests, and operational improvement opportunities.


  • Partner with stakeholders to identify efficiency opportunities and implement sustainable solutions that improve service delivery and operational effectiveness.


  • Support business readiness, change management, and implementation activities for new processes, tools, applications, and governance frameworks.


  • Facilitate cross-functional collaboration between business, technology, risk, compliance, and operational teams.


Data Analytics & Visualization

  • Develop and maintain operational dashboards, scorecards, and reporting solutions to provide meaningful business insights and support decision-making.


  • Perform data mining, data analysis, and trend identification to measure performance, identify risks, and uncover improvement opportunities.


  • Translate complex operational data into actionable recommendations for leadership and stakeholders.


  • Establish and maintain key performance indicators (KPIs), service metrics, governance reporting, and executive-level reporting packages.


  • Leverage tools such as Power BI, Power Query, Excel, SharePoint, and other reporting platforms to enhance visibility and transparency.


Process Design & Documentation

  • Lead the design, documentation, maintenance, and continuous improvement of operational processes and procedures.


  • Develop business-owned artifacts, operating models, workflows, job aids, and governance documentation to support operational consistency and audit readiness.


  • Establish standards for process documentation and knowledge management across supported functions.


  • Ensure all documentation aligns with enterprise policies, regulatory requirements, and operational best practices.


  • Drive process simplification, automation opportunities, and documentation governance initiatives.


Project Delivery & Implementation

  • Support business initiatives throughout the project lifecycle, including requirements gathering, impact assessments, implementation planning, testing coordination, and deployment readiness.


  • Lead business implementation activities for projects impacting application support, access governance, and operational processes.


  • Coordinate user acceptance testing and business acceptance testing activities, ensuring successful integration into business-as-usual operations.


  • Identify, assess, and escalate project risks, dependencies, and implementation challenges while recommending mitigation strategies.


  • Act as a business SME and advisor during project planning and execution.


Governance, Risk & Controls

  • Support the development and execution of governance frameworks and control processes related to application support and access management.


  • Monitor control effectiveness and identify opportunities to strengthen compliance, audit readiness, and risk mitigation practices.


  • Ensure adherence to enterprise policies, privacy requirements, regulatory expectations, and data governance standards.


  • Provide analysis and reporting related to operational, access management, and compliance-related metrics.


  • Support remediation initiatives and continuous improvement activities resulting from audits, reviews, and assessments.


Breadth & Depth

  • Expert-level professional role requiring advanced knowledge in business enablement, operational excellence, governance, process design, analytics, and project implementation.


  • Recognized subject matter expert supporting multiple business functions and operational disciplines.


  • Strong analytical, problem-solving, and strategic thinking skills with the ability to synthesize complex information and translate it into business solutions.


  • Demonstrated ability to lead complex initiatives involving multiple stakeholders and competing priorities.


  • Deep understanding of operational governance, process management, change management, and data-driven decision-making.


  • Ability to influence outcomes without direct authority and build strong partnerships across business and technology teams.


Experience & Education

  • Undergraduate degree or technical certificate.


  • 5+ years of experience in business enablement, business analysis, operational excellence, governance, project delivery, process improvement, application support, or related disciplines.


  • Experience with data analysis, dashboard development, reporting, and visualization tools (Power BI, Power Query, Excel, SharePoint).


  • Experience supporting governance, risk, compliance, audit, or access management processes is considered an asset.


  • Demonstrated experience leading process design, documentation, implementation, and continuous improvement initiatives.


Language Requirement (Quebec only):
Sans Objet

About TD Bank

TD Securities offers a range of advisory and capital market services to its clients. The company's range of services includes research, investment banking, capital markets, and global transaction banking. Research consists of commodity and equity research. Investment banking consists of mergers, acquisitions, industry expertise, and credit origination. Global transaction banking consists of trade finance, cash management, and correspondent banking. TD Securities was founded in 1855 and is based in Ontario.

TD Bank Careers

Join the vibrant team at TD Bank, one of North America's leading financial services organizations, where innovation, leadership, and growth go hand in hand. At TD Bank, we are committed to fostering a culture of diversity and inclusion, making it an ideal place for ambitious professionals to thrive. Work You’ll Do At TD Bank, your professional journey is bolstered by a robust support system. From your first interview to every career milestone, you will find opportunities for growth and leadership. Our team is dedicated to helping you develop the skills necessary for success in the ever-evolving financial sector. TD Bank offers a variety of job opportunities across multiple fields, from customer service to investment banking. Each position at TD Bank is a chance to contribute to our culture of innovation and exceptional client service. Internship Programs Kickstart your career with a TD Bank internship. Our programs provide invaluable industry exposure and hands-on experience, making them a perfect starting point for students and recent graduates eager to make their mark in the banking industry. Interns at TD Bank enjoy the unique opportunity to work alongside seasoned professionals, gaining insights that are crucial for future employment. Benefits and Growth TD Bank is deeply committed to the well-being and continuous growth of our team members. We offer competitive benefits packages that cover health, finance, and family care. Our employees enjoy comprehensive health insurance, retirement plans, and generous paid time off, among other perks. Moreover, TD Bank encourages professional development through various training programs, including leadership development and diversity training. These initiatives ensure that our team remains at the forefront of industry standards and best practices. Join Our Team Explore the numerous career paths available at TD Bank and discover how your skills and interests align with our mission. We are actively hiring and continually looking for talented individuals who are passionate about banking and customer service. Networking and Professional Development At TD Bank, we believe in the power of networking and collaboration. Our employees have access to a wide range of networking events, workshops, and seminars that promote career development and professional growth. These platforms not only enhance your professional skills but also expand your industry connections. Stay Connected Keep up to date with the latest at TD Bank Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get the latest news, insider tips, and job opportunities delivered straight to your inbox. Explore job opportunities at TD Bank and be part of a team that values hard work, creativity, and a diverse workplace culture. Your next great career move is just a click away. SEARCH TD BANK JOBS Join us at TD Bank and let your ambition lead you to a rewarding career filled with opportunities to learn, grow, and innovate.
Learn more about TD Bank
Size
90,000 employees
Market Cap
$117.9 billion
Industry
Finance & Insurance
Net Income
-$6.9 million
5 Year Trend
+6.6%
* Ladders Estimates

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