TD Bank

Senior Business Analyst

TD Bank$76K — $115K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience as a Business Analyst focusing on large programs/projects
  • CBAP and SAFe Certifications are considered assets
  • Knowledge of Personal Banking Products and Services is beneficial
  • Experience with regulatory projects (e.g., AML/KYC) is advantageous
  • Proficiency in Waterfall, Agile, and SAFe methodologies is required
  • Strong critical thinking, leadership, and relationship management skills
  • Ability to operate across multiple Pods simultaneously when necessary

Responsibilities

  • Plan, manage, and lead the end-to-end requirements process
  • Analyze impacts on customers and stakeholders to achieve business results
  • Drive validation of business benefits and alignment with OKRs
  • Elicit and document high-quality requirements ensuring traceability
  • Manage requirements-related risks and support decisions effectively
  • Provide thought leadership and challenge existing processes
  • Mentor and guide junior analysts and team members

Benefits

  • Comprehensive health and well-being benefits
  • Savings and retirement programs
  • Paid time off and banking benefits
  • Career development opportunities and training
  • Reward and recognition programs
Full Job Description
Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Enterprise Enabling Functions

Pay Details:
$76,800 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Senior Business Analyst (BA) plans, manages, and leads requirements activities to drive continuous value and support the achievement of business Objectives and Key Results (OKRs). The BA applies critical thinking and produces high-quality requirements that enable measurable business outcomes.

The Senior BA provides expertise in Requirements Management, alignment to OKRs, Operating Models, and Quality and Traceability Standards, while offering leadership that supports business benefits and operational efficiencies.

The Senior BA demonstrates the International Institute of Business Analysts' (IIBA) Core Competency Model standards.

Job Accountabilities:
  • Plans, manages, leads and oversees the end to end requirements process
  • Analyzes impacts to customers, colleagues, stakeholders, processes and technology solutions to achieve business results
  • Supports and validates the creation of the right problem (value proposition)/opportunity statements to solve for
  • Drives and validates tangible business benefits and success criteria to deliver value to customers/colleagues in conjunction with business segment OKRs
  • Ensures alignment to requirements management framework to hold the Pod accountable for aligning to expected outcomes
  • Elicits and documents high quality requirements with supporting documentation and end to end traceability that leads to increased pod velocity/value
  • Owns and influences requirements prioritization
  • Proactively identifies, documents and manages requirements related risks and key decisions
  • Understands the link between portfolio investment, business/technology strategy, and target state
  • Provides thought leadership and challenges the status quo
  • Provides support to the Product Owner for Program Increment Planning and Quarterly Business Review
  • Provides advisory support to Product Owner with the definition of goals, objectives, success criteria
  • Connects the dots within/across business, technology and biz-tech teams
  • Partners with Change/Channel partners and relevant teams to understand the perspectives of impacted groups on the change, potential gaps or resistance points
  • Effectively navigates through complexity and ambiguity
  • Impacts & influences to provide support to Leaders to make informed decisions
  • Positively impacts collaboration and relationship management between the business and technology and champions Psychological Safety
  • Reduces rework/wasted time through effective analysis
  • Contributes to Sprint goals and velocity targets as applicable
  • Leads requirements quality assessments to reduce risk, drive clarity and support effective delivery
  • Provides leadership guidance, makes recommendations, and collaborates with business and technology to ensure the solution meets the business needs
  • Demonstrates resiliency through change and ambiguity
  • Demonstrates flexibility to cover for Pod members as needed (PO, Scrum Master) for short term gaps or as representative in ceremonies
  • Mentors and guides Junior BAs, BSAs, Pod members and Partners
  • Participates in and contributes to the Analyst Practice Community of Interest


Additional Information:
  • Minimum 5-7 years as Business Analyst delivering on large programs/projects
  • CBAP Certification is an asset
  • SAFe Certification is an asset
  • Deep knowledge of Personal Banking Products and Services is helpful
  • Experience with Regulatory projects (AML/KYC, various Bills/Regulations) is an asset
  • Financial Institution/Banking experience is an asset
  • Experience with Waterfall, Agile and SAFe methodologies (and ability to quickly learn TD Scaled Agile Framework)
  • Strong collaboration, leadership, creative solutioning, critical thinking skills
  • Superior relationship management, ability to deal with challenges and help with solutions
  • Ability to operate in multiple Pods simultaneously when applicable


Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet

About TD Bank

TD Securities offers a range of advisory and capital market services to its clients. The company's range of services includes research, investment banking, capital markets, and global transaction banking. Research consists of commodity and equity research. Investment banking consists of mergers, acquisitions, industry expertise, and credit origination. Global transaction banking consists of trade finance, cash management, and correspondent banking. TD Securities was founded in 1855 and is based in Ontario.

TD Bank Careers

Join the vibrant team at TD Bank, one of North America's leading financial services organizations, where innovation, leadership, and growth go hand in hand. At TD Bank, we are committed to fostering a culture of diversity and inclusion, making it an ideal place for ambitious professionals to thrive. Work You’ll Do At TD Bank, your professional journey is bolstered by a robust support system. From your first interview to every career milestone, you will find opportunities for growth and leadership. Our team is dedicated to helping you develop the skills necessary for success in the ever-evolving financial sector. TD Bank offers a variety of job opportunities across multiple fields, from customer service to investment banking. Each position at TD Bank is a chance to contribute to our culture of innovation and exceptional client service. Internship Programs Kickstart your career with a TD Bank internship. Our programs provide invaluable industry exposure and hands-on experience, making them a perfect starting point for students and recent graduates eager to make their mark in the banking industry. Interns at TD Bank enjoy the unique opportunity to work alongside seasoned professionals, gaining insights that are crucial for future employment. Benefits and Growth TD Bank is deeply committed to the well-being and continuous growth of our team members. We offer competitive benefits packages that cover health, finance, and family care. Our employees enjoy comprehensive health insurance, retirement plans, and generous paid time off, among other perks. Moreover, TD Bank encourages professional development through various training programs, including leadership development and diversity training. These initiatives ensure that our team remains at the forefront of industry standards and best practices. Join Our Team Explore the numerous career paths available at TD Bank and discover how your skills and interests align with our mission. We are actively hiring and continually looking for talented individuals who are passionate about banking and customer service. Networking and Professional Development At TD Bank, we believe in the power of networking and collaboration. Our employees have access to a wide range of networking events, workshops, and seminars that promote career development and professional growth. These platforms not only enhance your professional skills but also expand your industry connections. Stay Connected Keep up to date with the latest at TD Bank Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get the latest news, insider tips, and job opportunities delivered straight to your inbox. Explore job opportunities at TD Bank and be part of a team that values hard work, creativity, and a diverse workplace culture. Your next great career move is just a click away. SEARCH TD BANK JOBS Join us at TD Bank and let your ambition lead you to a rewarding career filled with opportunities to learn, grow, and innovate.
Learn more about TD Bank
Size
90,000 employees
Market Cap
$117.9 billion
Industry
Net Income
-$6.9 million
5 Year Trend
+6.6%

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