Segra is searching for a qualified and experienced Senior Business Analyst to join us in a full-time capacity. We are only considering candidates for one of the following offices: Kansas City, MO; Columbia, SC; or Charlotte, NC.

Location Requirement:

The work arrangement for this role is a hybrid position, requiring a minimum of three (3) days in the office, with flexibility to work remotely two (2) days each week.

Role Overview:

The Senior Business Analyst will be responsible for collection and documentation of all As Is processes. They will work with Department Leaders to collect business requirements for process revisions, enhancements, and the creation of To Be processes. This includes identifying and evaluating a business's current processes involving analyzing existing workflows, systems, and practices to understand how work is currently being done. They will work with IT to project manage process/requirement work, assist with budget management, and manage all end-to-end coordination and communication with internal stakeholders to ensure process changes do not negatively impact other organizations. The Senior Business Analyst will also proactively monitor end-to-end processes to recommend and communicate gaps and areas of improvement.

Qualifications

Education:

• Bachelor's Degree and/or equivalent experience

Experience:

• Minimum of 5 years of experience pertaining to the telecommunications industry desired
• Process management experience required
• Project management experience desired
• MS Office knowledge
• Knowledge and experience with telecommunications network technologies, protocols, and operations

Key Competencies:

• Ability to develop and coordinate multiple processes and business requirements
• Ability to manage associated budgets
• Demonstrated clear, informative, persuasive and collaborative verbal and written communication skills
• Must have the ability to work independently and effectively in a fast-paced environment
• Must exhibit honesty, integrity and courtesy in all interactions
• Must possess strong work ethic in supporting customer needs, responding promptly and consistently

Benefits Overview:

Segra offers a very robust benefits package to our full-time employees, some of which include:

• Medical, dental, vision insurance
• Life insurance
• 401(k) match
• Flexible Spending/Health Savings Accounts
• Tuition and gym reimbursements
• Vacation/PTO, paid holidays, floating holidays
• Volunteer days, parental leave
• Legal, accidental, hospital indemnity, identify theft, pet insurance

Salary Range: $74,340 - $93,000

Beyond competitive health and retirement benefits with immediate 401(k) vesting, Segra also invests in your total well-being through programs supporting physical, mental, financial, and social wellness.