Job Description

Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.

Additional Qualifications/Requirements

• PCS Not Authorized/LSP Not Authorized
  Work - Onsite (HQ - Dallas, Texas)
• Remote/Telework not authorized per Presidential Memorandum "Return to In Person Work"

• Strong understanding of LLMs and agent architectures, including non-determinism and multi-step workflows.sierra+1
• Experience designing and implementing guardrails (input/outputfilters, policies, escalation rules) to prevent abuse, prompt injection,and unsafe content.sierra+2
• Knowledge of abuse patterns (fraud, phishing, harassment, socialengineering) and techniques for abuse and malware detection in AI-driven systems. youtubeobsidiansecurity+1
• Secure integration skills for connecting agents to both external systems and internal tools with strict auth, least-privilege access, and monitoring.
• Some hands-on experience with AI/LLM evaluation and monitoring(hallucination rates, reliability, safety violations, drift, and performance metrics).
• Ability to set up logging, monitoring, and audit trails for all agent actions to support compliance, forensics, and incident response.
• Familiarity with AI risk frameworks and concepts (trust, safety, privacy, accountability, and governance for AI systems).
• Experience defining and running incident response and postmortem processes for AI/agent failures or security events.
• Strong cross-functional collaboration skills with Security, Legal, Compliance, Data, and Product teams on AI risk decisions,

Job Qualifications

Six years of experience in retail operations/management, inventory management, procurement and/or developing business policies, programs and strategies. One year of experience at the pay band 4-2/4-3 level or equivalent industry experience is required.

Or

Bachelor's degree and four years of experience in retail operations/management, inventory management, procurement and/or developing business policies, programs and strategies. One year of experience at the pay band 4-2/4-3 level or equivalent industry experience is required.

Specific technical and/or business experience may vary as requested by the supervisor depending on location and unique application of the position filled.

Degree (one of):

BACHELOR OF BUSINESS ADMINISTRATION - Preferred

Major/Minor (one of):

BUSINESS ADMINISTRATION - Preferred

Major Duties

Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies.
Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.
Supervises assigned associates.
Performs other duties as assigned.