SAIC

Senior Business Analyst / Information Engineer

SAIC • $80K — $110K *
El Paso, TX 79925Hybrid
Information Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in IT or over 10 years of relevant experience without a degree.
  • Experience with ServiceNow implementations essential.
  • Familiarity with IT projects following PMI framework.
  • U.S. citizenship or green card with residency for at least 3 years required.
  • Capability to obtain a public trust clearance.

Responsibilities

  • Collaborate with FAA and SAIC stakeholders to gather requirements and communicate project timelines.
  • Implement new ServiceNow modules aligned with enterprise priorities and engage stakeholders.
  • Enhance existing ServiceNow functionalities to improve workflow and data quality.
  • Integrate ServiceNow with FAA systems for a unified operational record.
  • Apply Agile SDLC methodologies for iterative project delivery and stakeholder feedback.
  • Ensure system configurations comply with FAA governance and architecture frameworks.
  • Promote reengineering of business processes to reduce technical debt and drive service efficiency.

Benefits

  • Remote work flexibility within the United States.
  • Opportunity to work with high-profile federal projects.
  • Access to professional development resources and training materials.
  • Engagement with a diverse team of professionals in a critical sector.
Full Job Description
Job Description

The candidate will enhance platform capabilities and module functionality within the existing ServiceNow instance for the FAA, using agile development in a customer-facing role. Remote work within the United States.

Responsibilities
  • Collaborate effectively with diverse FAA and SAIC stakeholders to document requirements, set priorities, and communicate timelines and schedules efficiently.
  • Assist in implementing new ServiceNow modules and platform capabilities aligned with enterprise strategic priorities, ensuring appropriate stakeholder engagement and operational integration.
  • Mature and enhance functionality across previously implemented ServiceNow modules, driving improved workflow automation, data quality, operational transparency, and user experience.
  • Foster platform-wide interoperability through integrations with FAA systems and data repositories, promoting a unified system-of-record across AIT and enterprise stakeholders.
  • Apply Agile Software Development Life Cycle (SDLC) methodologies to manage ServiceNow enhancements and implementations, ensuring iterative delivery, continuous stakeholder feedback, and alignment with evolving mission and operational priorities.
  • Align all configurations and architectural decisions with the FAA's digital governance and enterprise architecture frameworks.
  • Help promote FAA business process reengineering and standardization to maximize business value from the Platform, improve service delivery efficiency, reducing technical debt and driving innovation.
  • Assist with providing all required documentation, process guides, governance artifacts, knowledge transition artifacts and training materials to support enterprise-scale operations and adoption.


Qualifications

Required Skills and Experience
  • Bachelor's Degree in Information Technology + 3 years of relevant experience; Associates in Information Technology + 10 years of relevant experience; High School + 11 years of relevant experience.
  • Experience with ServiceNow implementations.
  • Experience working on IT projects utilizing the PMI framework.
  • Candidate must be a U.S. citizen or green card holder who has resided in the U.S. for at least 3 years with the ability to obtain a public trust.

Desired Skills and Experience
  • ServiceNow certifications.
  • Scrum Master/Agile experience.
  • Experience supporting FedRamp authorized software.
  • Results-Oriented: Maintains a strong sense of urgency, consistently follows through, and delivers on goals with minimal oversight.
  • Entrepreneurial Mindset: Approaches challenges with resourcefulness and creativity, continuously seeking improvement and innovation.
  • Takes Ownership: Assumes responsibility for outcomes and demonstrates a high degree of accountability and follow-through.
  • Highly Motivated: Brings energy and enthusiasm to their work, setting ambitious goals and pushing boundaries to achieve them.


About SAIC

Science Applications International Corporation (SAIC) is a technology integrator in the technical, engineering, intelligence, and enterprise information technology markets. SAIC has approximately 26,000 employees and operates in more than 70 countries. The company was founded in 1969 and is headquartered in Reston, Virginia. SAIC provides services to the U.S. government, including the Department of Defense, the intelligence community, and civilian agencies. The company also serves commercial customers in the healthcare, energy, and financial services sectors.
Learn more about SAIC
Size
26,000 employees
Market Cap
$6 billion
Industry
Information Technology
Net Income
$206 million
Founded
1969
5 Year Trend
+10.7%
Revenue
$6.8 billion
NASDAQ
SAIC
* Ladders Estimates

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