Gainwell Technologies

Senior Business Analyst

Gainwell Technologies$69K — $99K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of experience as a Business Analyst or requirements analyst
  • Experience supporting healthcare or Medicaid system implementations
  • Proven ability to develop structured requirements and design documentation
  • Strong knowledge of requirements elicitation and SDLC/PLC processes
  • Experience working with cross-functional teams across business and technical functions
  • Ability to analyze and document business processes and system impacts
  • Strong communication skills for technical and non-technical audiences
  • Strong attention to detail with a focus on high-quality deliverables

Responsibilities

  • Develop and own structured solution artifacts for system changes
  • Elicit, document, and manage business, functional, and non-functional requirements
  • Support the development of project deliverables, including documentation and user materials
  • Analyze business processes and system impacts to improve efficiency
  • Participate in requirements workshops and design sessions
  • Ensure adherence to established standards and templates
  • Maintain project communication activities and status updates
  • Provide mentorship to junior Business Analysts

Benefits

  • Flexible vacation policy
  • 401(k) employer match
  • Comprehensive health benefits
  • Educational assistance
  • Leadership and technical development academies
Full Job Description
Summary

As a Senior Business Analyst at Gainwell, you will support complex healthcare IT initiatives by translating business needs into well-defined, high-quality system solutions. In this role, you will contribute to requirements, design, and testing activities while partnering with project teams to ensure solutions are complete, accurate, and aligned with client expectations.

You will work closely with project leadership, technical teams, and client stakeholders to deliver outcomes that improve care delivery and operational effectiveness for Wisconsin Department of Health Services, Medicaid members, and providers.

Here are the details on this position.

Your role in our mission

Play a key role in delivering high-quality business analysis support across projects, contributing to the success of system implementations and enhancements.
  • Develop and own structured solution artifacts that define discrete system changes or work products, driving them end-to-end from initial definition through stakeholder review, build coordination, testing alignment, implementation, and closure
  • Elicit, document, and manage business, functional, and non-functional requirements, translating business needs into clear, actionable deliverables for technical and project teams
  • Support development of project deliverables, including requirements, design documentation, and user-facing materials
  • Analyze business processes and system impacts across functional areas, identifying opportunities to improve efficiency, accuracy, and alignment with project objectives
  • Participate in and support requirements workshops, design sessions, and client walkthroughs
  • Ensure adherence to established standards, templates, and naming conventions across deliverables
  • Maintain project coordination and communication activities, including capturing and distributing meeting minutes, tracking status of work items, and providing regular updates to Project Managers, Business Leads, and other stakeholders
  • Provide guidance and support to junior BAs, contributing to team consistency and development


What we're looking for

  • Six or more years of experience as a Business Analyst or requirements analyst
  • Experience supporting healthcare or Medicaid system implementations (required)
  • Proven experience developing clear, structured requirements and supporting design documentation for system implementations
  • Strong knowledge of requirements elicitation and writing, SDLC/PLC processes, and alignment of requirements to testing and validation activities
  • Experience working with cross-functional teams across business, technical, and QA/testing functions
  • Ability to analyze and document business processes and system impacts across multiple functional areas
  • Strong communication skills with the ability to translate complex concepts between technical and non-technical stakeholders
  • Strong attention to detail and ability to produce high-quality deliverables with minimal rework
  • Ability to work independently while collaborating effectively within a project team


What you should expect in this role

  • Work as a key contributor on complex system implementation or modernization initiatives
  • Collaborate closely with project leadership (PM, BA Leads, Technical Lead, and Test Lead)
  • Support delivery across multiple functional areas and system components
  • Engage with client stakeholders (DHS) in requirements, design, and testing discussions
  • Opportunity to grow into Project Business Lead responsibilities over time


  • Role requires residency and work location within the contiguous United States (48 states)
  • Video cameras must be used during all interviews and during the initial week of orientation
  • Working hours aligned to core business hours: 7:30 AM - 4:30 PM CST


Deadline to submit applications for this posting is June 18, 2026

#LI-HC1

#LI-Medicaid

#LI-SDLC/PLC processes

#LI-QA Testing

The pay range for this position is $69,400.00 - $99,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

About Gainwell Technologies

Gainwell Technologies offerings including Medicaid Management Information Systems (MMIS), fiscal agent services, program integrity, care management, immunization registry, and eligibility services. With over 50 years of proven experience, Gainwell carries forward a reputation for technological innovation, service excellence, and unparalleled industry expertise in offering clients scalable and flexible health and human services solutions for their most complex challenges.

Gainwell Technologies Careers

There has never been a more opportune time to join Gainwell Technologies, a leader in providing cutting-edge technology solutions. As a hub of innovation and diversity, Gainwell Technologies offers a plethora of job opportunities aimed at enhancing the digital landscape.

Work You’ll Do

Join Gainwell Technologies' esteemed team to assist some of the most prominent organizations in mastering their technological advancements and digital transformations. At Gainwell Technologies, the focus is on leveraging a unique blend of technology, industry expertise, and digital innovation to lead the market. Professionals at Gainwell Technologies are positioned uniquely at the crossroads of technology and consulting, driving leadership and growth in various sectors through transformative solutions.

Gainwell Technologies Professional Growth and Opportunities

The team is dedicated to building a leading-edge environment that fosters professional growth and innovation. Gainwell Technologies is not just about addressing the current needs of the market but also about foreseeing and shaping the future of technology.

Innovative Work

At Gainwell Technologies, employees engage in groundbreaking work at the intersection of technology and practical application. The company is home to a large group of dedicated professionals who are committed to delivering robust solutions on trusted platforms.

Career Advancement

Embark on a career journey with Gainwell Technologies where the sky is the limit. The company supports ambitious professionals with comprehensive training, development programs, and diverse certification opportunities designed to future-proof careers in the technology sector.

Explore Job Opportunities and Culture

Gainwell Technologies is committed to creating a workplace culture that promotes diversity and inclusion, where every team member’s contribution is valued. Explore various job opportunities, from internships to full-time positions, and become part of a team that values innovation and leadership.

The Gainwell Technologies Commitment to Diversity and Professional Development

Gainwell Technologies recognizes the importance of diversity training and professional development in creating a thriving workplace. The company is dedicated to providing employees with the resources they need to succeed in their careers and contribute to the industry effectively.

Stay Connected with Gainwell Technologies Careers

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