FirstEnergy Corp

Senior Business Analyst

FirstEnergy Corp$85K — $110K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Associate's or Bachelor's degree preferred; 2-7 years relevant experience required depending on level.
  • Strong collaboration and stakeholder engagement skills.
  • Proficient in data analysis and interpretation for decision-making.
  • Excellent communication skills for articulating procedures and guidelines.
  • Proven ability to challenge existing processes and contribute to improvements.
  • Strong independent and team-oriented work ethic with decision-making capabilities.

Responsibilities

  • Organize meetings to discuss work plans for line shops.
  • Collect and log changes to work plans and absences in collaboration with stakeholders.
  • Prepare and distribute WMO reports as needed.
  • Champion planning systems and processes for operations.
  • Promote safety practices within the workplace.
  • Provide storm support outside regular hours when necessary.
  • Support management with consistent service and proactive involvement.

Benefits

  • Competitive pay with incentive compensation options.
  • Company-sponsored pension plan.
  • 401(k) savings plan with matching employer contributions.
  • Comprehensive medical, dental, vision, and life insurance programs.
  • Skills development training with tuition reimbursement.
Full Job Description
Job Description

This is an open position with FirstEnergy Service Company, a subsidiary of FirstEnergy Corp. and the successful candidate must be able to work out of any FE facility in the Potomac Edison or the Monogahela Power footprint.

This position is responsible for supporting Work Management Operations (WMO) Consolidated Planning responsibilities and processes. Major accountabilities are:
  • ensuring standardized long range planning processes are being utilized across the Utility Operations service area;
  • supporting and collaborating with operations leadership in using and understanding long range planning tools and reports;
  • presenting to and interacting with operations leadership up thru senior level on consolidated planning work plans and results;
  • providing updated work plans to short term planning personnel to facilitate completion of annual required work;
  • ensuring the use of booked man-hrs as it compares to budgeted hrs and any variances balance out and if not providing the proper level of reporting to operations and WMO leadership; and
  • championing change innovation that will drive improvement and work for efficiencies.

This position has accountability for supporting Work Management initiatives as well as implementing Work Management process and performance improvements.

Responsibilities:
  • Organizing and facilitating recurring meetings to discuss the work plans for all line shops within the area of responsibility. Attendees include the short term planning personnel, the Operations Manager (when available), and Engineering personnel with responsibility for the designers.
  • Collecting agreed upon target changes for remaining work and remaining absences via recurring meetings and collaboration with key stakeholders. Entering collected data into a change log and providing to the database administrator for implementation in the database.
  • Preparing, publishing, and/or distributing WMO Consolidated Planning reports as needed.
  • Supporting and championing Consolidated Planning systems and processes for FirstEnergy Utility Operations.
  • Promoting safety and safe work practices.
  • Providing storm support including off hours, weekends, and holidays.
  • Filling a supporting role to management and business partners following well-defined practices while providing a consistent level of service, continuous support and proactive involvement.
  • Recommending and developing solutions to issues and assignments.
  • Supporting process improvement activities through collaboration with other corporate departments (Engineering as an example)
  • Identifying process improvement opportunities and efficiencies to improve overall Work Management Consolidated Planning Functions.
  • Anticipating and meeting internal and external customer needs.
  • Conducting business-specific research, and analyzing work plan data, interpreting results, and assisting in implementation activities for corrective action when necessary.
  • Participation in the development of WMO Consolidated Planning programs and policies.
  • Travel to meetings, trainings, etc. is possible on occasion but should be considered very infrequent in nature


Qualifications at the Assistant Business Analyst level include:
  • Two or four year degree in a related discipline is preferred, with minimum 2 years relevant work experience preferred. In lieu of a degree, 2-4 years relevant experience required.
  • Strong collaboration skills and ability to build relationships with key stakeholders
  • Ability to analyze, interpret, and make recommendations based upon analytics
  • Excellent communications skills including the ability to implement and articulate guidelines and procedures
  • Questioning attitude and willingness to challenge the status quo
  • Must be able to maintain confidentiality, work independently and /or in teams, and demonstrate strong decision-making capabilities
  • Models FE core values and behaviors
  • Ability to deliver quality, accurate work within established guidelines
  • Basic analytical, critical thinking, problem-solving and decision-making skills are necessary with proven ability to work effectively in a team environment
  • Ability to research and utilize best practices
  • Actively seek ways to build challenges and add value within scope of assignments
  • Awareness of changes to tasks, processes, and procedures that impact the organization


Qualifications for the Associate Business Analyst level include all of the above plus:
  • Two or four year degree in a related discipline is preferred, along with a minimum 2 years relevant work experience required. In lieu of a degree, 4 years relevant experience required.
  • Deeper knowledge or requirements listed above.

Qualifications for the Business Analyst/Advanced Business Analyst level include all of the above plus:
  • Bachelor's degree with a minimum of 4 to 7 years relevant work experience or, in lieu of a degree, a minimum of 7 years of relevant work experience.
  • Advanced knowledge of analyzing data to deliver recommendations
  • Ability to communicate to different levels of upper leadership, representing the Voice of the Employee


Qualifications for the Senior Business Analyst level include all of the above plus:
  • Bachelor's degree with a minimum of 7 years relevant work experience or, in lieu of a degree, a minimum of 10 years of relevant work experience.
  • Independent thought driver that leads collaborative efforts


Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs.

Safety

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

FirstEnergy Human Resources Team

About FirstEnergy Corp

FirstEnergy is a diversified energy company headquartered in Akron, Ohio. Its subsidiaries and affiliates are involved in the generation, transmission and distribution of electricity, as well as energy management and other energy-related services. Its seven electric utility operating companies comprise the nation's fifth largest investor-owned electric system, serving 4.5 million customers within 36,100 square miles of Ohio, Pennsylvania and New Jersey; and its generation subsidiaries control more than 14,000 megawatts of capacity. Our Corporate Vision is to become a leading regional energy provider.

FirstEnergy Corp Careers

Join the dynamic team at FirstEnergy Corp, a leading energy company where innovation, leadership, and diversity are valued. As one of the most prominent energy providers, we offer unparalleled job opportunities that empower you to shape the future of energy.

Work You’ll Do

At FirstEnergy Corp, we are committed to enhancing the quality of life through sustainable practices and smart energy solutions. Our team is at the forefront of the energy sector, driving growth and transformation in an ever-evolving industry. By joining us, you will collaborate with skilled professionals dedicated to pioneering advancements in energy technology.

Explore a World of Opportunities

Whether you're seeking an entry-level position or a more senior role, FirstEnergy Corp provides a platform for professional growth and career advancement. Our diverse range of job opportunities in engineering, customer service, IT, and business management positions us as an ideal employer for ambitious candidates ready to make a significant impact.

Internship Programs

Kickstart your career with FirstEnergy Corp’s internship programs. These opportunities are designed to give you hands-on experience and insights into the energy sector, enhancing your skills and preparing you for future employment. Interns at FirstEnergy Corp gain valuable industry knowledge and practical skills, making them well-prepared for full-time roles within our company.

Culture and Benefits

FirstEnergy Corp is dedicated to fostering a workplace culture that embraces diversity and inclusion. We believe in providing our employees with a supportive environment where everyone can thrive. Our benefits package is comprehensive, including health, retirement plans, and continuous diversity training to ensure every team member can achieve their personal and professional goals.

Professional Development and Networking

We encourage continuous learning and development through a variety of training programs and leadership workshops. FirstEnergy Corp is committed to the professional growth of our employees, offering development programs that cater to enhancing leadership skills and expanding professional networks. Networking within the company and industry is supported and encouraged through various events and initiatives, helping you build valuable connections that can advance your career.

Join Our Team

Are you ready to make a difference? Search open positions that match your skills and interests on our Careers page. We are looking for passionate, curious, and innovative team players who are eager to drive change and excel in their careers. Prepare your resume, sharpen your interview skills, and get ready to join a company that values vision and hard work.

Stay Connected

Keep up to date with the latest news, insider perspectives, and career tips from FirstEnergy Corp. Subscribe to our job alert emails and never miss an opportunity to grow and excel with us. Explore the possibilities today and discover how you can contribute to the future of energy at FirstEnergy Corp. Join us in powering the future!

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Learn more about FirstEnergy Corp
Size
12,395 employees
Market Cap
$23.8 billion
Industry
Net Income
$1 billion
Founded
1997
5 Year Trend
+0.8%
Revenue
$10.7 billion
NASDAQ

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