Royal Bank of Canada

Senior Business Analyst, Digital

Royal Bank of Canada • $80K — $110K *
Toronto, ON M3C 0E3In-Person
Finance & Insurance
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years of experience as a Business Analyst or Business Systems Analyst, ideally in large Financial Institutions.
  • Hands-on experience with Digital banking projects and agile methodologies.
  • Strong business and technical analysis skills to connect business needs with technical solutions.
  • Proficiency in creating user stories, specifications, context diagrams, process maps, use cases, and story maps.
  • Skilled in various requirements elicitation techniques including document analysis and facilitated workshops.

Responsibilities

  • Develop requirements plans and accurate completion estimates, enhancing detail and accuracy over time.
  • Manage risks, assumptions, and constraints related to requirements and communicate effectively.
  • Lead prioritization of requirements, employing techniques to identify business priorities.
  • Facilitate sessions with diverse stakeholder groups for requirements discovery and prioritization.
  • Act as a liaison between business and technical teams, ensuring project alignment and communication.
  • Analyze and document detailed business and system requirements using established methodologies.
  • Verify quality of requirements and validate them with stakeholders through collaboration.
  • Maintain a repository of reusable requirements documentation aligned with enterprise standards.

Benefits

  • Comprehensive Total Rewards Program including bonuses and flexible benefits.
  • Supportive leaders focused on your development and growth opportunities.
  • Flexible work/life balance options to accommodate personal needs.
  • Collaborative and high-performing team environment.
  • Opportunity to make a significant difference and lasting impact within the organization.
Full Job Description
Job Description

What is the opportunity?
In this role you will get the opportunity to join RBC's Digital BA team in delivering exceptional digital banking experiences to our clients across different platforms. You will be responsible for requirements analysis activities on medium to large size projects where you will drive requirements planning, elicitation, analysis, documentation, and management. The ideal candidate will have a proven track record of success in both business and systems analysis, a deep understanding of agile methodologies, strong agile experience, digital product experience, a background in financial services and a passion for digital banking platforms.

What will you do?
  • Develop requirements plans and accurate estimates for completion of requirements, continuously improving the level of detail and accuracy of estimates.
  • Manage risks, assumptions and constraints for requirements, and communicate to appropriate parties
  • Lead requirements prioritization and leverage techniques to identify business priorities.
  • Facilitate collaborative sessions with large and diverse business stakeholder groups to drive requirements discovery, analysis, review and prioritization.
  • Act as a liaison between business and technical teams, ensuring alignment and effective communication throughout the project lifecycle.
  • Analyze and document detailed business requirements and system requirements using enterprise standard requirements methodology.
  • Verify requirements for quality and validate requirements with the impacted stakeholders.
  • Build and maintain a repository of reusable requirements documentation to support future initiatives, following the enterprise and digital standards.
  • Support Design, Development, and QE activities by providing requirements clarifications.


What do you need to succeed?

Must-have:
  • 5+ years of experience as a Business Analyst and/or Business Systems Analyst, preferably within large Financial Institutions.
  • Experience working on Digital banking projects and hands-on experience with agile methodologies and working on agile projects
  • Strong experience in both business and technical analysis, with the ability to bridge the gap between business needs and technical solutions.
  • Experience with user stories, business and systems specifications, business context diagrams, business process maps, use cases and user story maps.
  • Experience in requirements elicitation techniques such as Document analysis, Interviews, facilitated workshops, Observation, Prototyping, Focus groups, Surveys


Nice-to-have:
  • Certified Business Analysis Professional (CBAP)
  • Agile certifications such as Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO), or similar
  • Experience in Loyalty programs


What's in it for you?

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Flexible work/life balance options
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Ability to make a difference and lasting impact


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Job Skills

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-07-13

Application Deadline:

2026-08-03
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

About Royal Bank of Canada

Royal Bank of Canada Careers

Join the dynamic team at Royal Bank of Canada (RBC), a global leader in financial services and a company committed to excellence and innovation. At RBC, we offer a wide range of job opportunities that empower professionals to shape their career paths with leadership, diversity training, and continuous growth.

Work You’ll Do

At Royal Bank of Canada, we are not just hiring; we are building a culture of innovation and leadership. Our team members are at the forefront of the financial industry, driving transformation and delivering targeted solutions that meet the evolving needs of our clients and communities.

Explore Job Opportunities and Employment at RBC

Whether you are starting your career or looking to take it to the next level, RBC offers positions that challenge your skills and fuel your ambition. From entry-level positions to leadership roles, our job opportunities span across various functions and regions. Join us and be part of a team that values professional growth and diversity.

Internship and Professional Development

Kickstart your career with an internship at Royal Bank of Canada. Our internships provide invaluable hands-on experience, networking opportunities, and insights into the financial services industry. Interns at RBC gain the skills necessary to excel and are often considered for full-time positions within the company.

Benefits and Culture

At RBC, we prioritize the well-being and satisfaction of our employees. Our benefits package is designed to support our team members at every stage of their life and career. RBC’s culture is built on a foundation of respect, integrity, and responsibility, fostering an environment where everyone can thrive.

Career Growth and Innovation

We believe in nurturing the potential of our employees through continuous learning and career development programs. At RBC, you will find endless opportunities to grow professionally through on-the-job experiences, formal training programs, and leadership development initiatives. Our commitment to innovation means we are constantly seeking out new ideas and perspectives, making RBC a perfect place for those who aim to lead and innovate.

Diversity and Inclusion

Diversity is our strength. At Royal Bank of Canada, we are committed to building an inclusive workplace where every employee feels valued and respected. Our diversity training programs are designed to educate and inspire, creating a more inclusive and equitable workplace.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with RBC today and be part of a world-class team known for its commitment to client service, community involvement, and innovation.

Stay Connected

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Job Alert Emails

Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities awaiting you at RBC. Explore the possibilities with Royal Bank of Canada, where your future is filled with potential and the path to success is paved with countless opportunities for professional and personal growth. Join us and shape not just your career but the future of the financial industry.
Learn more about Royal Bank of Canada
Size
86,007 employees
Market Cap
$130.3 billion
Industry
Finance & Insurance
5 Year Trend
+8.7%
NASDAQ
RY
* Ladders Estimates

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