Senior Business Analyst

Capitalize

$110K — $140K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Strong analytical ability and business judgment to connect data analysis to performance outcomes
  • Proficient in SQL and data analysis, comfortable querying data and building analytical models
  • Experience in analyzing end-to-end funnels or pipelines, familiar with key funnel metrics and analytical approaches
  • Cross-functional collaboration skills, working effectively with partnerships and operations teams
  • Effective communicator, able to translate complex trends into understandable insights
  • Strong structured thinking, capable of organizing ambiguous data into actionable insights
  • Familiar with AI-assisted analytical tools to enhance data analysis efficiency

Responsibilities

  • Own weekly business performance reviews by synthesizing various data streams into actionable leadership updates
  • Act as a liaison between partnerships, operations, and analytics, translating data insights into actionable strategies
  • Build and maintain a demand and revenue forecast that informs business planning
  • Identify underperformance in the sales funnel and collaborate on solutions with other teams
  • Provide analytical support for high-priority business challenges as they arise and evolve

Benefits

  • Competitive compensation and equity in the company
  • Medical, dental, and vision insurance with 100% premium coverage for employees
  • 401k plan access to support retirement savings
  • Unlimited paid time off for flexible work-life balance
  • 12 weeks of fully-paid parental leave to support family growth
Full Job Description
What You'll Do:

Our business is growing quickly, and that growth requires a clear view of moving pieces and how to optimize our platform in real-time. We're looking for someone who can turn data into actionable insights. In this role, you'll work closely with the data analytics lead, partnerships, operations, and members of the leadership team to connect partner activity, pipeline trends, and operational capacity so the business can scale predictably and efficiently.
  • Own the weekly business performance review by synthesizing pipeline trends, partner activity, and operational data into clear, decision-ready updates for the leadership team
  • Be the connective tissue between partnerships, operations, and analytics - translating what's happening in the data into actions each team can actually use
  • Build and maintain a forward-looking demand and revenue forecast.
  • Spot where the funnel is underperforming, whether in conversion, throughput, or partner effectiveness, and partner cross-functionally on the right solutions.
  • Bring generalist analytical horsepower to high-priority business problems as they arise. The scope of this role will grow with the company.

If you're the kind of person who reads a dashboard and immediately starts asking "why" - this role is for you. You'll sit at the intersection of data, strategy, and execution, with direct visibility into how the business is performing and real influence over where it goes next. This isn't a reporting function. The work you do here will shape how leadership makes decisions, how partners operate, and how the company scales.

What You'll Bring:
  • Strong analytical ability and business judgment. You're comfortable working with data and able to connect analysis to real business outcomes, focusing on the factors that truly drive performance.
  • Solid SQL and data analysis skills. You can query data, explore patterns, and build analytical models. You won't need to build pipelines - the data infrastructure already exists.
  • Experience analyzing end-to-end funnels or pipelines. You're familiar with key funnel metrics and analytical approaches such as cohort analysis, funnel stage conversion, drop-off analysis, and growth or lifecycle analytics.
  • Cross-functional collaboration experience. You've worked closely with teams such as partnerships, operations, and analytics to translate insights into actions that deliver measurable business outcomes.
  • Clear and effective communication. You can explain trends and insights in a way that helps stakeholders quickly understand what matters and what to do next.
  • Strong structured thinking. You're comfortable working with ambiguous or imperfect data and can organize messy inputs into clear frameworks and actionable insights.
  • Familiarity with AI-assisted analytical tools. You're comfortable using modern AI tools to accelerate analysis, explore data more efficiently, and surface insights faster.

Benefits We Offer:
  • Competitive compensation and equity in the company
  • Medical, dental, and vision insurance, with 100% premium covered for staff and 50% for dependents
  • 401k plan access
  • Unlimited paid time off
  • 12 weeks of fully-paid parental leave

Compensation range: $110k-$140k base salary, depending on experience

Note: This role is hybrid based in NYC, with a requirement of at least 3 days in-office.

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