Senior Branch Manager

SIXT

$80K — $116K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent work experience in sales and customer service
  • 2-3 years' experience in supervisory roles or 5 years in car rental without a degree
  • Strong supervisory and communication skills, with added language proficiency as a plus
  • Highly organized with excellent customer service capabilities
  • Authorization to work in the U.S. without sponsorship required
  • At least 18 years old with a valid driver's license and clean driving record

Responsibilities

  • Manage budgets and increase revenue across multiple branches
  • Lead and develop team members through regular performance reviews
  • Recruit new team members and coach managers in recruitment processes
  • Oversee vehicle fleet management and operational tasks
  • Cultivate a premium customer service culture and handle complaints
  • Optimize operational processes in collaboration with regional managers

Benefits

  • Comprehensive healthcare coverage including medical, dental, and vision
  • Access to proprietary AI tools to enhance job performance
  • Company car, laptop, and phone provided for work
  • Paid time off, sick leave, and a balanced work-life schedule
  • Performance-based branch bonus plan
  • Full uniform with dry cleaning services at no cost
  • Exclusive employee rental rates and discounts
Full Job Description
Do you want to take on responsibility and fulfill customer wishes? As a Senior Branch Manager at SIXT, you will lead your team, manage the fleet, and ensure top-quality service. Use your sales experience and leadership skills to drive your branch to success. Look forward to attractive bonuses, a company car, and numerous development opportunities with a yearly salary of at least $80k plus bonus of $39,375, paid out monthly! YOUR ROLE AT SIXT • You are responsible for budgets, sales, and market penetration across multiple branches, as well as increasing revenue and profitability • You lead and develop Management Trainees, Rental Sales Agents, and Fleet Service Agents through regular performance reviews and meetings • You recruit new team members in collaboration with the Talent team and coach other managers in the recruitment process • You are responsible for the vehicle fleet, operational tasks (e.g., health and safety, corporate CI, defleets), and delegate tasks to ensure efficient workflows • You ensure a premium customer service culture, handle complaints, and work with regional managers to optimize processes YOUR SKILLS MATTER • Experience and Education You hold a Bachelor's degree with at least 2 (junior) or 3 (senior) 3 years of experience in sales and customer service, plus 2 years in a supervisory role (or 5 years work experience without a degree, including 2 years as a manager in car rental) or relevant experience • Supervisory and Communication Skills You possess good supervisory skills, strong communication skills, including the ability to communicate in other languages (as a plus), and have exceptional interpersonal and relationship-building abilities • Organization and Customer Service You are highly organized and have excellent customer service skills • Work Authorization You must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future • Age and License You are at least 18 years old, have a valid driver's license with a clean record, and can work day/evening shifts WHAT WE OFFER • Comprehensive Health & Insurance Healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and 401k for your financial future • AI at your fingertips From day one, you'll have access to Claude by Anthropic and SIXTgpt, SIXT's own AI platform, to supercharge your work. We invest in every team member's AI journey: encouraging experimentation, building knowledge, and making sure you're ahead of the curve • Company Car & Equipment Enjoy the use of a company car, along with a laptop and phone provided for your role • Paid Time Off & Sick Leave Benefit from PTO, sick leave, and a balanced work-life schedule • Branch Bonus Plan Participate in a performance-based branch bonus plan • Uniform & Dry Cleaning Receive a full uniform with weekly dry cleaning services at no cost • Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees Qualifications Additional Information

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