Blue Cross Blue Shield of Rhode Island

Senior Benefits & Wellbeing Analyst

Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in employee benefits administration and analysis
  • Strong knowledge of benefits compliance and regulatory requirements
  • Hands-on experience administering benefits in Workday (strongly preferred)
  • Digital fluency with HR technology, data, and automation
  • Ability to balance analytical rigor with employee empathy
  • Effective communication skills with multiple stakeholders
  • Bachelor's degree in HR, Business, or related field; professional certification (e.g., SHRM-CP, CBP) is a plus

Responsibilities

  • Design and improve health, retirement, and wellbeing programs for clarity and accessibility
  • Champion benefits understanding through communication and data insights
  • Act as a trusted advisor, providing empathy and judgment in complex situations
  • Manage configuration and maintenance of benefits in Workday for accuracy and user experience
  • Collaborate on Workday improvements and enable self-service features
  • Align wellbeing initiatives with broader people and business strategies
  • Monitor compliance with benefits regulations and manage audits efficiently
  • Provide mentorship to HR colleagues for consistent benefits administration

Benefits

  • Remote work option with occasional in-person requirements
  • Support for associate well-being and work/life balance
  • Flexible work schedules including hybrid and remote options
  • Convenient location near public transportation in downtown Providence
  • Process for reasonable accommodations in application and interview stages
Full Job Description
Pay Range:
$93,600.00 - $140,400.00
Please email if you are a candidate seeking a reasonable accommodation for the application and/or interview process.

Remote, but must be commutable distance to Providence, RI to attend quarterly meetings.
What you will do:

Put the employee experience first
  • Design, administer, and continuously improve health, retirement, voluntary, and wellbeing programs with a strong focus on clarity, accessibility, and ease of use
  • Champion employee understanding and adoption of benefits through thoughtful communication, data-driven insights, and strategic partnerships
  • Act as a trusted advisor to HR colleagues and employees, bringing empathy, judgment, and strong problem-solving skills to complex situations


Lead Workday benefits administration
  • Own the ongoing configuration, testing, maintenance, and enhancement of benefits programs in Workday, ensuring accuracy and a seamless employee experience
  • Partner on Workday releases, improvements, and digital enablement efforts that reduce friction, improve self-service, and increase transparency
  • Use technology, analytics, automation, and emerging AI capabilities to improve operational efficiency and employee support.


Align wellbeing to strategy-and make it stick
  • Ensure wellbeing programs are clearly aligned to broader people and business strategy
  • Increase awareness and perceived value of existing benefits-especially no-cost or employer-paid offerings-through targeted campaigns and insights from engagement or utilization data
  • Collaborate with HR and key stakeholders to ensure wellbeing initiatives are relevant, measurable, and responsive to workforce needs


Ensure compliant, trusted benefit administration
  • Maintain strong oversight of benefits compliance across federal, state, and local regulations (including ERISA, ACA, HIPAA, and related requirements)
  • Coordinate audits, filings, required notices, and reporting with vendors and external partners, ensuring timeliness and accuracy
  • Monitor legislative and regulatory developments, assess impact, and provide clear recommendations to leadership on required or optional program changes


Lead with influence and expertise
  • Manage vendor relationships to ensure programs are administered efficiently, compliantly, and in alignment with organizational goals
  • Provide mentorship and subject-matter guidance to HR colleagues, supporting consistent, high-quality benefits administration
  • Use benchmarking, trend analysis, and workforce insights to inform future benefits and wellbeing strategy


What you need to succeed:
  • 5-7 years of experience in employee benefits administration and analysis
  • Strong knowledge of benefits compliance and regulatory requirements
  • Hands-on experience administering benefits in Workday (strongly preferred)
  • Digital fluency and comfort leveraging HR technology, data, automation, and emerging AI capabilities
  • A balance of analytical rigor and employee empathy-you can handle complexity without losing sight of the human experience
  • Ability to translate strategy into action and communicate clearly with multiple stakeholders
  • Bachelor's degree in HR, Business, or a related field (or equivalent experience); professional certification (e.g., SHRM-CP, CBP) a plus

Location:
BCBSRI is headquartered in downtown Providence, conveniently located near the train station and bus terminal. We actively support associate well-being and work/life balance and offer the following schedules, based on role:
  • In-office: onsite 5 days per week
  • Hybrid: onsite 2-4 days per week
  • Remote: onsite 0-1 days per week. Permitted to reside in the following states, pending approval from the Human Resources Department: Arizona, Connecticut, Florida, Georgia, Louisiana, Massachusetts, North Carolina, Oklahoma, Rhode Island, South Carolina, Texas, Virginia

About Blue Cross Blue Shield of Rhode Island

Blue Cross Blue Shield of Rhode Island is a non-profit health insurance company that provides medical, dental, and vision coverage to individuals and businesses in Rhode Island. The company also offers Medicare Advantage plans and prescription drug coverage. Blue Cross Blue Shield of Rhode Island was founded in 1939 and is headquartered in Providence, Rhode Island.
Learn more about Blue Cross Blue Shield of Rhode Island
Size
800 employees
Industry
Founded
1939

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