Senior Backend Engineer

Phonely Ltd

$130K — $180K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of Python programming experience, focusing on async web apps and testing frameworks.
  • Familiarity with large language models (LLMs), APIs, Cloud services, and CI/CD methodologies.
  • Ability to interpret and work with technical specifications effectively.
  • Knowledge of software architecture and security best practices.
  • Strong communication skills alongside technical proficiency.
  • Hands-on experience with AWS and Kubernetes.

Responsibilities

  • Build and maintain Python-based state systems for voice AI interactions.
  • Integrate multiple LLM providers with effective prompt design and routing.
  • Write clean, high-performance Python code using asyncio and OOP principles.
  • Develop automated tests to ensure system resilience and correctness.
  • Monitor and debug production systems for optimal agent performance.
  • Implement logging and alerting systems for reliability and availability.
  • Design and manage both SQL and NoSQL database schemas and optimize queries.

Benefits

  • Collaborative work environment focused on making a real impact.
  • Opportunity to work with cutting-edge voice AI technologies.
  • Focus on high-performance and scalable system architecture.
  • Potential for professional growth and development within a technically diverse team.
Full Job Description
Senior Backend Engineer (Python)

NOTE: This is an engineering position. You will be writing code, a lot of it and it will be a lot of work... if you're looking for a cushy corporate job where nothing get done, I recommend checking out some of our competitors. If you're looking to be a part of a winning team and to make a real difference read on. This role is in office 5 days a week in San Francisco.
Your day to day:
  • Build and maintain Python-based state systems that drive what the voice AI says and does across complex, real-time conversations.
  • Integrate and orchestrate multiple LLM providers, including prompt design, tool/function calling, routing, and fallbacks.
  • Write clean, maintainable, high-performance Python code, leveraging asyncio, OOP, and best practices.
  • Write automated tests and validation suites to ensure correctness, resilience, and safe iteration of agent logic and state transitions.
  • Monitor production systems, debug agent behavior, and continuously improve reliability and conversation quality.
  • Implement comprehensive metrics, logging, and alerting to validate correctness, detect failures early, and maintain extremely high availability.
  • Desgin database schemas, optimize queries, and operate both SQL and NoSQL databases in production.
  • Build and operate authentication and authorization mechanisms with strong security guarantees.
  • Design and build microservices-based architectures.
Qualifications:
  • 5+ years writing python, experience writing async web apps using fast api, testing frameworks
  • Understanding of LLMs, APIs, Cloud, CI/CD pipelines
  • Comfortable with understanding technical specifications,
  • Understanding of good architecture, security practices
  • Strong technical and communication skills
  • Experience with AWS & Kubernetes
Our Software Stack:
  • Backend: Python, microservices, async programming
  • Cloud & Infrastructure: AWS, GCP, Kubernetes, Redis
  • Databases: Firebase, Supabase
  • Frontend: Next.js
  • Observability & Monitoring: Datadog, logging, metrics, tracing
  • Telephony & Voice AI: SIP, voice APIs, real-time call handling
  • Other tools & practices: CI/CD, automated testing, resilient architecture

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