Senior Associate - Strategy and Operations

DoorDash

$87K — $128K *
Food & Beverages
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in eCommerce or logistics
  • Strong cross-functional teamwork skills
  • Ability to manage multiple projects simultaneously
  • Proficient in data analysis and problem-solving
  • Experience in creating and implementing processes and playbooks

Responsibilities

  • Design playbooks to measure and grow new merchant volumes
  • Conduct comprehensive analysis to inform business strategy
  • Collaborate cross-functionally to scale new business quickly
  • Implement processes to enhance merchant customer experience
  • Build models and documents to support business deals

Benefits

  • 401(k) plan with employer matching
  • 16 weeks of paid parental leave
  • Wellness and commuter benefits
  • Medical, dental, and vision coverage
  • Flexible paid time off and sick leave
  • Mental health program and family-forming assistance
Full Job Description
About the Team

DoorDash Drive is looking for you to join as a Senior Associate for our GTM Growth team supporting new verticals.

DoorDash Drive is our company's hyper-growth platform team serving restaurants, grocers and retailers across the United States, Canada and Australia. The GTM team is focused on getting merchants launched quickly and efficiently, setting both parties up for long term success. The business line you'll be supporting is fast-growing, fast-paced, and is obsessed with efficiency.
About the Role

You will help design the playbook measuring and growing new Merchants volume for one of our newest business lines. You will quickly become an expert about our product, operations, and Merchants. You will be on the forefront of expansion; building models, creating documents, and implementing processes to win deals, increase wallet share and ensure our Merchants are having a great customer experience. You will perform comprehensive analysis and make insightful recommendations about our business strategy with the ultimate goal of helping DoorDash disrupt a new industry.
You're excited about this opportunity because you...
  • Build - Bring structure to undefined opportunities by creating and implementing high-impact playbooks, models, processes, and tools that help us grow new business more quickly and effectively
  • Influence - Work cross-functionally with our business development, account management, logistics, and operations teams to rapidly scale new business
  • Prioritize - Understand the needs of our partners, prioritize those needs by impact, assess tradeoffs, and design solutions to drive both speed and quality outcomes
  • Analyze - Solve key problems with a data-driven, first-principles approach (identification, sizing, pricing, impact, root causing, trade offs)
We're excited about you because...
  • Act with urgency and take ownership; you quickly jump on the most important issues and you are capable of driving multiple work streams simultaneously
  • Have strong cross-functional skills and experience with projects spanning multiple teams
  • You are organized and appreciate the importance of following process and thorough documentation
  • Have previous experience working in eCommerce and/or logistics
  • Are curious about the business and how things work; you ask great questions and are not afraid to challenge the status-quo


We expect this position to be filled by 9/26/2026.

Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:
  • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
  • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).


The national base pay range for this position within the United States, including Illinois and Colorado.

$87,000-$128,000 USD

Similar Jobs

More Jobs at DoorDash

More Food & Beverages Jobs

Find similar Senior Associate - Strategy and Operations jobs: