Senior Associate, Sales Strategy & Operations, Commercial Operations

DoorDash

$88K — $130K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or higher
  • 3+ years of experience in management consulting, tech, strategy, or business operations; high-growth or tech experience preferred
  • Ability to understand and document complex processes using tools like Lucidchart and Google Slides
  • Strong project/program management skills with a structured approach to problem-solving
  • Proficient in data extraction and analysis using CRM, SQL, and AI tools (e.g., ChatGPT, Claude)
  • Experience in generating insights from data sets and building models for resource estimation

Responsibilities

  • Analyze data through CRM reports, SQL, and AI to derive actionable insights
  • Strategize solutions by conducting deep dives into problem statements and defining product recommendations
  • Collaborate with various partners and stakeholders to facilitate cross-team relationships and influence decisions
  • Execute projects and programs efficiently using both scrappy and structured methodologies
  • Inform stakeholders by communicating relevant insights at appropriate levels and times
  • Own capacity planning and ensure alignment with the team's strategic goals
  • Deliver impactful projects that enhance sales processes across all business lines

Benefits

  • 401(k) plan with employer matching
  • 16 weeks of paid parental leave
  • Wellness benefits and commuter benefits match
  • Flexible paid time off and paid sick leave
  • Medical, dental, and vision benefits
  • 11 paid holidays
  • Disability and basic life insurance
  • Family-forming assistance and mental health program
Full Job Description
About the Role

As a Senior Associate on the Commercial Operations team, you will play a critical role driving the current and future state success of our team and the sales business. In this role, help build and execute our team strategy, own team capacity planning, be the subject matter expert on our data, generate deep insights and recommendations on how to improve deal velocity and accuracy, and own the delivery of projects and programs that impact sales across all lines of businesses.
You're excited about this opportunity because you...
  • Analyze - Harness data through CRM reports, SQL, spreadsheets, and AI (e.g. Claude, Chat GPT) to convert data into insights into action
  • Strategize - Conduct deep dives to products recommendations, define and quantify problem statements, and take a structured approach to solving problems
  • Collaborate - Build strong relationships with a wide array of partners and stakeholders and help connect dots between teams and influence decision making
  • Execute - Get things done to deliver impact through scrappy and/or structured methodologies
  • Inform - Communicates the right things to the right people at the right level and the right time
You're excited about this opportunity because you...
  • You have a Bachelor's degree or higher
  • You have 3+ years of experience in management consulting, tech, strategy, business operations or related experience; high-growth or experience in a technology company preferred
  • You can deeply understand complex processes and produce end to end documentation and processes and workflows (Lucidchart, Google Slides, etc, or similar process mapping tooling)
  • You are a versatile problem solver who takes a structured approach in identify, sizing, and solving problems through strong project/program management capabilities
  • You can manually extract data from disparate sources leveraging CRM reporting, SQL, AI (e.g. ChatGPT, Claude + Snowflake Integrations)
  • You analyze data sets to generate insight, conduct sizing of estimated impact of current and future states, and can build data models to estimate future work

We expect this position to be filled by 10/14/26.

Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:
  • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
  • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).


The national base pay range for this position within the United States, including Illinois and Colorado.

$88,400-$130,000 USD

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