New York Life Insurance Co

Senior Associate - Release Train Engineer

New York Life Insurance Co • $100K — $143K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in software delivery and Agile Release Train management
  • Strong understanding of Lean-Agile principles and systems thinking
  • Proven experience coaching Agile teams and Scrum Masters
  • Excellent facilitation and communication skills across teams
  • Ability to track and interpret Agile metrics effectively
  • Experience in managing OKRs, dependencies, and delivery progress
  • Lean-Agile mindset with a focus on servant leadership

Responsibilities

  • Lead the execution of the Agile Release Train (ART), facilitating key events and resolving roadblocks
  • Champion transparency by tracking OKRs, dependencies, and Agile delivery metrics
  • Coach teams on Lean-Agile principles to improve effectiveness and continuous improvement
  • Establish consistent Agile practices across ART teams for better collaboration
  • Manage cross-team dependencies and facilitate Change Control and Risk Management
  • Collaborate with Product Managers and stakeholders for shared understanding
  • Promote modern software development practices and foster quality initiatives
  • Leverage digital tools to enhance clarity and facilitate deeper conversations

Benefits

  • Comprehensive benefits package tailored for modern workforce needs
  • Leave programs, adoption assistance, and student loan repayment options
  • Ongoing enhancement of benefits based on employee feedback
  • Support for work-life balance and personal growth opportunities
Full Job Description
Location Designation: Hybrid - 3 days per week

Role Overview

As a Release Train Engineer at New York Life, you'll enable an Agile Release Train (ART) to deliver valuable business outcomes by optimizing how teams plan, coordinate and execute using Lean, Product and Agile techniques.

You'll serve as the ART's chief Scrum Master and an outcome-focused servant leader-facilitating ART-level events, aligning teams around objectives and dependencies, removing barriers, and helping teams continuously improve how they deliver value.

This is a role for someone who can create alignment across complex, interdependent teams, coach leaders and teams through their Agile journey, and use transparent metrics and disciplined delivery practices to turn plans into predictable business results.

What You'll Do:
• Lead ART execution. Facilitate and align ART-level events and actively drive Scrum of Scrums to surface roadblocks early, coordinate follow-up and keep teams focused on delivery.
• Drive outcomes and transparency. Champion the syndication of OKRs, track attainment, dependencies and delivery progress, and use Agile metrics to identify where the ART needs to course correct.
• Coach the Agile journey. Assess Agile maturity and coach Scrum Masters and teams in Lean-Agile principles, practices and mindsets to strengthen team effectiveness and continuous improvement.
• Align ways of working. Establish consistent Agile practices across teams within the ART while creating the conditions for teams to collaborate effectively across product and platform boundaries.
• Manage dependencies, risks and change. Help teams identify and resolve cross-team dependencies and ensure Change Control and Risk Management processes are facilitated across products and platforms.
• Partner across the ART. Communicate effectively with Product Managers, Product Owners, Scrum Masters and other stakeholders to create shared understanding of priorities, status, risks and decisions.
• Strengthen delivery practices. Champion modern software development and quality practices, including build and deployment automation, unit-test coverage, test-environment management and shift-left practices.
• Use digital tools to create clarity. Role model effective use of digital delivery tools as a single source of truth and as a prompt for deeper conversations about progress, impediments and outcomes.
• Build communities of practice. Foster communities of practice among Scrum Masters and with other RTEs to share practices, elevate capabilities and improve delivery across the organization.

What You'll Bring:
• Deep experience in software delivery, ART management and stakeholder management, with the ability to coordinate work across multiple teams and complex dependencies.
• Strong knowledge of Lean-Agile principles and systems thinking, with a deep understanding of how Agile can be scaled across teams; familiarity with scaling frameworks is helpful.
• Experience working with Agile teams and coaching teams and Scrum Masters to improve Agile practices, mindsets and maturity.
• Strong facilitation, listening and communication skills, including the ability to present to teams and management and communicate effectively across ARTs and teams.
• Fluency with Agile metrics, including what to measure, how to interpret results and how to use insights to improve delivery and course correct.
• Experience tracking OKRs, dependencies, risks and delivery progress and creating transparency for stakeholders.
• A track record of coaching and mentoring teams and Scrum Masters while fostering communities of practice and stronger engineering and quality practices.
• A Lean-Agile, servant-leader mindset grounded in empowerment, collaboration, transparency and continuous improvement.
• Confidence and constructive assertiveness to surface issues, challenge when needed and advocate for what is best for the team and the ART.
• The ability to build trust and rapport and create an effective working environment across teams and stakeholders.
• Hands-on experience in corporate services such as HR, Finance, Procurement or Supply Chain is preferred.

Job Level: LEVELPF4

Pay Transparency

Salary Range: $100,000-$143,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits

We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Job Requisition ID: 94999

About New York Life Insurance Co

New York Life Insurance Company is a mutual life insurance company in the United States and one of the life insurers in the world, ranking #88 on the 2014 Fortune 500 list with over $540 billion in total assets under management, and more than $19 billion in surplus and AVR. New York Life and its subsidiaries provide insurance, investment, and retirement solutions. For 175 years, the company has been helping people put their love into action. It was founded in 1845 and is headquartered in New York.

New York Life Insurance Co Careers

Join the esteemed team at New York Life Insurance Co, a leader in the insurance industry, and propel your career to new heights with unparalleled job opportunities. As one of the most respected names in life insurance, we offer a platform where professionalism meets innovation, creating an environment ripe for personal and professional growth.

Work You’ll Do

At New York Life Insurance Co, you will be part of a culture that cherishes diversity and fosters leadership. Our team is composed of skilled professionals dedicated to providing financial security and peace of mind to our clients. By joining us, you will collaborate with top-tier experts in finance and insurance, leveraging your skills to make a meaningful impact.

Explore Career Paths

Whether you are seeking an internship, a full-time position, or a leadership role, New York Life Insurance Co provides a variety of career paths to help you achieve your professional goals. Our commitment to career development is evident through extensive training programs and continuous learning opportunities that ensure our team remains at the forefront of the industry.

Innovate and Lead

Embrace the opportunity to lead projects that drive innovation within the company and the insurance industry. New York Life Insurance Co is at the intersection of tradition and innovation, where we constantly strive to develop solutions that anticipate the needs of our clients.

Be Part of a Great Team

Our team at New York Life Insurance Co is our greatest asset. We thrive on collaboration and respect each other’s contributions, creating a supportive and inclusive workplace. Here, networking and mentorship go hand in hand with day-to-day operations, providing a robust support system for career advancement.

Future-Proof Your Career

With New York Life Insurance Co, your career is future-proofed with endless opportunities for advancement. Our comprehensive benefits package supports your life both inside and outside of work, while our leadership and diversity training prepare you to take on new challenges.

Join Our Team

Search for open positions that match your skills and interests. We are hiring creative, curious, and motivated individuals who are ready to drive their careers forward. Explore our job opportunities and find out how your talents can make a difference at New York Life Insurance Co.

Stay Connected

Keep up to date with the latest industry trends, career tips, and company news through our Careers Blog. Personalize your experience by subscribing to job alert emails, tailored to your preferences, and discover the exciting and rewarding opportunities that await at New York Life Insurance Co.

Prepare for Your Interview

Ready to join us? Prepare your resume and sharpen your interview skills to become part of a company that values vision, leadership, and a commitment to excellence. At New York Life Insurance Co, we are not just offering a job; we are offering a pathway to success.

New York Life Insurance Co – A Place Where Careers Are Made

From fostering innovation to encouraging diversity, New York Life Insurance Co is where you can pursue your passions and grow your career. Join us and make a difference in the lives of our clients and communities every day.
Learn more about New York Life Insurance Co
Size
11,960 employees
Industry
Founded
1845

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