Capital One Financial Corporation

Senior Associate, Process Manager- Pulse

Capital One Financial Corporation • $80K — $92K *
Houston, TX 77084In-Person
Business Services
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • High School Diploma, GED, or equivalent certification
  • 1+ year experience with Microsoft Office or G Suite
  • 2+ years experience in Business Process Management, Project Management, Relationship Management, or Risk Management
  • Bachelor's Degree or military experience preferred
  • Certifications in Lean, Agile, Six Sigma, or Project Management preferred

Responsibilities

  • Collaborate with business owners to create roadmaps based on capacity planning and forecasts
  • Align multiple stakeholders to consolidate competing priorities into a clear actionable plan
  • Facilitate the intake process for new projects, ensuring alignment with business goals
  • Ensure adherence to enterprise governance for effective risk management and decision-making
  • Provide portfolio metrics to inform strategic decisions
  • Manage product area backlog prioritization in compliance with Portfolio Management standards
  • Utilize strong communication and partnership skills to engage with stakeholders across all levels

Benefits

  • Comprehensive health benefits
  • Financial benefits including performance-based incentives
  • Inclusive workplace fostering well-being
  • Opportunities for professional development and certifications
  • Diverse and supportive work environment
Full Job Description
Senior Associate, Process Manager- Pulse

The Market Readiness team is responsible for ensuring organizational readiness for product enhancements and launches across PULSE. We partner with Product, Operations, Sales, and Marketing teams to enhance products and services/processes. Through operational impact assessments, portfolio visibility, and cross-functional coordination, we ensure stakeholders understand upcoming changes, are prepared to support them at launch, and have clear measures in place to evaluate success.

Responsibilities:

  • Collaborate with the business owner to build roadmaps through forecasting grounded in capacity planning, high-level estimates of work and target dates

  • Harmonize competing priorities into a single, unified and actionable path forward by working with multiple stakeholders.

  • Facilitate the intake process for new work entering the portfolio, ensuring the work is aligned to goals and has clearly defined scope and value.

  • Adhere to Enterprise & GPN governance during intake, ensuring strong risk management, operational excellence, and transparent decision-making

  • Provide portfolio metrics, providing actionable insights to drive strategic decision making.

  • Facilitate the prioritization of the Product Area / Family backlog in adherence to the GPN Portfolio Management standards.

  • Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes

Basic Qualifications:

  • High School Diploma, GED or equivalent certification

  • At least 1 year of experience in Microsoft Office or G Suite

  • At least 2 years of experience in Business Process Management, Project Management, Relationship Management or Risk Management

Preferred Qualifications:

  • Bachelors Degree or military experience

  • Lean, Agile, Six Sigma, Business Process Management, or Project Management certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Houston, TX: $80,800 - $92,200 for Sr. Process Manager










Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

About Capital One Financial Corporation

Chevy Chase Bank is the greater Washington region's largest locally-owned banking institution providing a complete array of financial products and services to consumers and businesses in Maryland, Virginia, and the District of Columbia. The Bank, which is headquartered in Bethesda, Maryland, has approximately 250 branches and over 1,000 ATMs, more than anyone else in the greater Washington market. Chevy Chase Bank currently has over $16 billion in assets and services over 1 million customers. For more information about Chevy Chase Bank, please visit chevychasebank.com.

Capital One Financial Corporation Careers

Join the vibrant team at Capital One Financial Corporation, a leader in the financial services industry, where innovation meets purpose-driven leadership. As one of the most forward-thinking companies in banking, Capital One is the perfect place to jumpstart or advance your career with a myriad of job opportunities in various fields.

Work You’ll Do

At Capital One, we are committed to excellence and setting our team members up for success. By joining our dynamic team, you will engage in meaningful work that makes a real difference. From developing cutting-edge technology to crafting personalized financial solutions, every position at Capital One is geared towards redefining the future of banking.

Innovate and Lead

Capital One is not just a company; it's a hub of innovation and leadership. We empower our professionals to lead with their ideas and see them come to life. Our culture thrives on diversity and the unique perspectives each team member brings. Here, your skills in networking, problem-solving, and leadership will not only be valued but also nurtured through professional development and diversity training.

Grow Your Career

Capital One is deeply invested in the growth and development of its employees. With robust training programs, mentorship, and resources for professional enhancement, we ensure that your career trajectory aligns with your personal and professional goals. Whether it’s rising through the ranks or switching tracks via internal job opportunities, your growth is our priority.

Internship and Employment Opportunities

For those starting their journey, Capital One offers enriching internship programs that provide a glimpse into the culture and work ethic that drives our success. Interns gain hands-on experience, valuable insights, and the opportunity to network with leaders across the company. For seasoned professionals, we offer positions that challenge your expertise while encouraging balance and innovation.

Benefits and Culture

Choosing to work at Capital One means opting for a lifestyle where your well-being is prioritized. Our benefits package is designed to support you both at work and in your personal life, encompassing health, finance, and family. The inclusive culture at Capital One ensures that everyone, regardless of background, has the opportunity to thrive.

Join Our Team

Explore the various career paths available at Capital One and discover how your skills and passions can align with our mission. We are continuously hiring across multiple disciplines, eager to welcome curious, creative, and driven individuals to our team.

Stay Connected

Keep up to date with the latest in career opportunities and company news by joining our network. Tailor your job alerts to match your career preferences and get insider tips that can transform your application process, from crafting your resume to acing your interview.

Search Capital One Jobs

Ready to take the next step in your career? Search open positions that match your skills and interests. At Capital One, your next job opportunity could be the gateway to a fulfilling and prosperous career.

Read Careers Blog

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Capital One Financial Corporation is not just a company—it's a place where you can make an impact. Discover the opportunities waiting for you in a career at Capital One. Join us and shape the future of banking with your vision, skills, and enthusiasm.
Learn more about Capital One Financial Corporation
Size
51,500 employees
Market Cap
$34.1 billion
Industry
Finance & Insurance
Net Income
$2.7 billion
Founded
1994
5 Year Trend
+2.4%
NASDAQ
COF
* Ladders Estimates

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