Senior Associate, New Verticals - Fulfilment Strategy & Operations

DoorDash

$87K — $128K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1-3+ years of experience in consulting, strategy, operations, technology, or startups.
  • Data-driven mindset and strong analytical skills, with proficiency in Excel.
  • Familiarity with SQL is a plus, enhancing data storytelling abilities.
  • Ability to operate at both detailed and strategic levels of a business.
  • Completed Bachelor’s Degree in a relevant field.

Responsibilities

  • Analyze data to drive business decisions and improve product offerings.
  • Strategize and create plans to enhance key business metrics.
  • Lead cross-functional teams including Engineers, Data Scientists, and Designers.
  • Own and manage end-to-end problem-solving initiatives for product quality.
  • Collaborate with customers to gather feedback and identify improvement opportunities.

Benefits

  • 401(k) plan with employer matching.
  • 16 weeks of paid parental leave.
  • Comprehensive wellness benefits.
  • Paid time off and paid sick leave, including flexible vacation.
  • Medical, dental, and vision insurance options.
  • 11 paid holidays each year.
  • Disability and basic life insurance available.
Full Job Description
About the Role

We are looking to build out our team with a Senior Associate who will focus on a variety of strategic and operational initiatives on the New Verticals Central Ops pod. You will lead the scoping, go-to-market, and iteration of cutting-edge product features to help DoorDash improve order quality and selection across our Convenience, Grocery, Alcohol, and Retail businesses. You will work on high-impact operational and product initiatives - from improving in-store tooling and technology to strengthening selection coverage and inventory accuracy. Your work will be highly visible, and involves partnering with the Machine Learning, Engineering, Product, and Data Science teams. You will sit in the Central Ops group within our New Verticals Strategy & Operations organization and report into a Manager. This is an individual contributor position.
You're excited about this opportunity because you will...
  • Analyze: You love working with data and using data to drive business decision-making. You love talking to customers, unpacking their feedback, coming up with improvement opportunities and are familiar with SQL.
  • Strategize: You will own and deliver on improving key metrics. You will create quarterly and annual plans that push our business forward and are aligned with our product capabilities. You will help these teams identify opportunities for enhancing our existing product offering and methods to improve delivery quality.
  • Lead: You will help lead cross-functional work streams of Engineers, Data Scientists and Designers to develop best in class product features that will enhance the quality of New Vertical deliveries
  • Own: You love owning problems end-to-end. You display ownership for the products and business lines that you are responsible for. You never shy away from raising your hand to solve ambiguous problems and are able to motivate and empower your teammates to go above and beyond.
We're excited about you because...
  • You're analytical. You have a data-driven mindset, live and breathe numbers, and use them to understand problems and tell stories. You're very comfortable using Excel and visualizing data (SQL experience is a bonus!)
  • You are an operator. You don't hesitate to get in the weeds and operate at the lowest level of detail, but you're also able to think long-term. You are excited to experience our operation firsthand to inform your strategy.
  • You have 1-3+ years of experience. Ideally in consulting, strategy, operations, technology, banking, food & beverage, high-growth startups, etc.
  • You solve problems from first principles. You're excited to think innovatively, and you resist "this is how it's always been done" thinking.
  • You have a completed Bachelor's Degree.

We expect this position to be filled by November 10,2026.

Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:
  • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
  • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).


The national base pay range for this position within the United States, including Illinois and Colorado.

$87,000-$128,000 USD

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