About the Role

As a Senior Associate on Sales Strategy & Operations, you'll take end-to-end ownership of the Canada SMB Inbound, Self-Serve Merchant Onboarding (SSMO), and Sales Development Representative (SDR) functions - the core engine behind restaurant acquisition for Canada. You will own the strategy, goaling, and forecasting infrastructure for these channels, manage relationships with stakeholders across sales, marketing, and vendor partners, and be accountable for day-to-day performance and ongoing improvement of the business. You'll be expected to operate with significant autonomy - identifying opportunities, shaping strategy, and leading initiatives that produce measurable outcomes - and you'll also help the team use AI and automation to scale its own productivity, building tools and workflows that create leverage well beyond your own workload. You will report into the Canada Pre-Sales RevOps Lead on our Pre-Sales S&O team in our Sales Strategy & Operations organization.
You're excited about this opportunity because you will...

• Own - Take full ownership of the Inbound, SSMO, and SDR functions for Canada, including goaling, forecasting, and pacing infrastructure
• Build - Design and encourage adoption of new sales products, processes, and tools (including AI-powered workflows) that scale team productivity
• Strategize - Partner with Sales leadership to build effective, cost-efficient go-to-market strategies and structural changes to the sales motion
• Analyze - Build and maintain models (walk-to-goal, forecasting, ROI) that evaluate performance and surface opportunities for improvement
• Influence - Work across Merchant S&O, Sales, Analytics, Planning, and other Sales S&O teams to scale business impact, and represent Canada's needs in broader regional/global conversations

We're excited about you because...

• You have a Bachelor's degree and 3+ years of experience in management consulting, tech, investment banking, corporate strategy, or business operations; high-growth or early-stage startup experience strongly preferred
• You have a track record of owning a function or workstream end-to-end - diagnosing problems, designing the fix, and carrying it through to measurable impact - and you can build models and frameworks (forecasting, ROI, walk-to-goal) from ambiguous inputs to inform decisions
• You have excellent Excel skills, are proficient in SQL and Snowflake, and are comfortable building your own tools and automations (e.g., with Claude Code or similar AI-assisted tools) to create leverage; this isn't a coding role, but a bias toward building over manual workarounds is important for success here
• You have strong communication skills, both verbal and written, can operate credibly across levels from reps to directors, and know when to flag risk early versus solve it quietly
• You are entrepreneurial and self-directed, requiring minimal oversight, and you're a strong cross-functional partner who has built alignment across teams with competing priorities

Nice to Haves

• Experience working with Salesforce or other CRMs, and working knowledge of Glean or similar internal AI knowledge tools
• Proficient in French

Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$88,400-$130,000 USD