Role Description

GV&I is seeking a process-driven Senior Associate to manage day-to-day risk operations, governance workflows, and credit risk frameworks. The individual will collaborate with partners across the Lines of Business, Product, Technology, Operations, and Risk to drive operational excellence, maintain a well-managed control environment, and optimize data-driven risk reporting processes. 

This opportunity provides for significant professional growth and exposure to senior management. The ideal candidate must be able to effectively communicate and influence partners across multiple functional areas and levels of the organization. Strong data and analytical skills, attention to detail, and the ability to adapt in a dynamic environment are essential to succeeding in this role. 

Specific responsibilities include, but are not limited to:

• Serving as the primary Business Area Contact (BAC) to ensure seamless execution of the credit policy lifecycle

• Identifying process improvement opportunities and leveraging AI tools to implement workflow optimizations that enhance team efficiency and operational excellence

• Governing the day-to-day administration of Credit Approval and Credit Exception frameworks

• Overseeing the the end-to-end Policy Adherence process, including recurring reporting routines

• Validating and maintaining the inventory of Risks, Requirements, and Controls which are owned and/or applicable to CR&A

• User Acceptance Testing of enhancements to supporting credit risk technology

• Drafting release materials and developing communications related to change initiatives

• Leveraging data to provide insights that enable GV&I to make data-based decisions

• Supporting ad-hoc initiatives for broader GV&I frameworks and workstreams

Desired Skills:

• Self-starter with a background in risk management and/or process management

• Understanding of commercial banking activities and the three lines of defense framework

• Strong data and analytical competencies, specifically around data reconciliation and reporting

• Experience or strong interest in leveraging AI tools to optimize day-to-day workflows, reporting routines, and process efficiencies

• Effective verbal and written communication skills, including the ability to prepare presentation materials

• Aptitude for synthesizing complex issues into a clear and concise summary

• Strong organizational skills, keen attention to detail, and process integrity

• Proactive, execution-focused, and results-oriented

• Independent problem-solver with ability to navigate ambiguity

• Ability to establish credibility, trust, and support within all levels of the organization

• Willing to learn, adapts easily to change, and confident with diverse thinking

• Knowledge and experience using Google Workspace (e.g., Sheets, Slides, Docs)

Basic Qualifications:

• Bachelor’s degree or military experience

• At least 2 years of experience in risk management or process management at a financial institution or consultancy firm

Preferred Qualifications:

• MBA or Master's degree

• 3+ years of experience in credit risk administration, risk management, or process optimization

• 2+ years of experience working with SQL databases

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.