American Express

Senior Associate-Digital Product Management

American Express$100K — $120K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Strong project delivery capabilities in a collaborative setting
  • Excellent communication and problem-solving skills
  • Quick learner adept at navigating complex projects
  • Experience in customer-focused product development with global teams
  • Familiarity with APIs, JSON, and integrations
  • Understanding of business logic and technical architecture
  • Proficient in SQL, Java, and Microsoft Office tools
  • Bonus: Knowledge of Python or experience with Agile methodologies

Responsibilities

  • Implement risk management business logic and rules
  • Collaborate with cross-functional teams to enhance products
  • Drive product design and launches using low-code tools
  • Work in a Scrum team to develop and implement solutions
  • Develop expertise in API architecture and data flows
  • Troubleshoot complex technical issues using logs and APIs
  • Identify opportunities for process and product simplification

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% company match on retirement savings plan
  • Free financial coaching and well-being support
  • Comprehensive medical, dental, and vision benefits
  • Flexible work arrangements based on business needs
  • 20+ weeks of paid parental leave for all parents
  • Access to global on-site wellness centers
  • Confidential counseling support through the Healthy Minds program
  • Training and career development opportunities
Full Job Description
Job Description

Responsibilities

Job Responsibilities
  • Implement business logic and rules to address risk management needs.
  • Collaborate with Risk Strategy, Technology, and Product teams to build and enhance products.
  • Drive global, reusable, and configurable design, rule authoring, testing, integration, and product launches using low-code tools.
  • Work within a Scrum team to design, develop, test, and implement business logic.
  • Develop strong understanding of the API landscape, architecture, execution models, rule logic, data flows, integrations, and system dependencies.
  • Troubleshoot execution and production issues using logs, complex JSON payloads, API request/response data, and execution outputs to identify root causes and drive resolution.
  • Understand API capabilities and boundaries, including data storage, performance, resiliency, error handling, monitoring, dependencies, and SLAs.
  • Partner with Technology teams to resolve defects, improve production stability, and enhance API and rule execution.
  • Identify and implement product and process simplification opportunities.
  • Deliver prioritized functional and non-functional roadmap commitments on time and with high quality.
  • Identify and implement AI-driven solutions to reduce manual effort, accelerate troubleshooting, and improve time to market.


Qualifications

Qualifications
  • Ability to drive project deliverables and achieve business results in a collaborative environment.
  • Strong communication, interpersonal, analytical, and problem-solving skills.
  • Ability to learn quickly and independently navigate complex and unstructured initiatives.
  • Customer-centered product development experience working with global business and technology partners.
  • Working knowledge of APIs, JSON, API testing, execution models, logs, system integrations, and troubleshooting techniques.
  • Ability to understand business/rule logic, technical architecture, data flows, and system dependencies.
  • Knowledge of SQL, Java, MS PowerPoint, and Excel.
  • Knowledge of Python, SAS, Hive, Yellowbrick, Postman, or similar tools is a plus.
  • Experience with prototyping, iterative development, and Scaled Agile Framework (SAFe) is a plus.
  • Bachelor's degree in a relevant field; Master's degree is a plus.
  • 1-2 years of experience in product development or a related field.


Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

About the Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ

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