American Express

Senior Associate-Digital Product Management

American Express$90K — $120K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years as a Product Owner or in Data Management for digital products
  • Bachelor's or Master’s degree in Computer Science, Mathematics, Statistics, or related fields
  • Proven experience with Product Lifecycle Management in Scaled Agile environments
  • Strong analytical skills for interpreting and simplifying complex data
  • Familiarity with Agile development principles and iterative methodologies
  • Excellent interpersonal skills for engaging and influencing diverse stakeholders
  • Ability to adapt to changing priorities and manage ambiguity effectively

Responsibilities

  • Lead user story definition and grooming sessions to shape product vision
  • Identify short-term and long-term product solutions to meet tactical needs
  • Establish acceptance criteria, testing strategy, and write user acceptance test cases
  • Prioritize scrum scope and manage backlog grooming sessions effectively
  • Maintain communication with stakeholders, partners, and technology teams
  • Support governance and control processes for assigned products
  • Collect and apply product feedback to drive continuous improvement

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% company match on retirement savings plan
  • Free financial coaching and support
  • Comprehensive medical, dental, and vision benefits
  • Flexible working arrangements based on role and business needs
  • 20+ weeks paid parental leave for all parents
  • Free access to global on-site wellness centers
  • Confidential counseling support provided through the Healthy Minds program
  • Career development and training opportunities
Full Job Description
Job Description

The Senior Associate Product Owner works with product managers and product directors to design solutions and strategies using ratified data sources, predictive and generative AI models, data visualization and UI development for American Express Global Financial Grimes Compliance. The role collaborates with partners within Global Risk and Compliance (GRC), Financial Crimes Investigations, Data Science, and Technologies to create world-class analytical and investigative capabilities that manage risk and improve customer experience in the are of regulatory compliance.

Responsibilities

Responsibilities
  • Lead user story definition and grooming sessions
  • Identify product solutions for short term tactical needs and long-term strategy
  • Establish acceptance criteria, test strategy, and write user acceptance test cases
  • Lead scrum scope prioritization sessions and backlog grooming
  • Maintain open communication channels with stakeholders, business partners, and technology partners.
  • Support governance & control processes for assigned product(s)
  • Seek and apply product feedback
  • Partner with Product Managers contributing to scope of product and capabilities


Qualifications

Minimum Qualifications
  • 2+ years Product Owner and/or Data Management in building and launching digital products
  • Bachelor's or master's degree computer science, mathematics, statistics, or relevant business or criminal sciences degree
  • Proven Track record of Product lifecycle Management, with specific application of Scaled Agile delivery.
  • Ability to think abstractly and deal with ambiguous/under-defined problems
  • Good understanding of iterative development, and Agile principles
  • Ability to adjust quickly to shifting priorities, multiple demands, ambiguity, and change
  • Excellent interpersonal skills with a focus to engage, influence, align and encourage partners and business partners across geographies to drive collaboration and alignment
  • Focus on understanding sophisticated business problem and analyze complex data to provide a simplified solution to business partners.


Preferred Qualifications
  • Financial Crimes business experience and related solution acumen
  • Experience in Machine Learning model development and deployment into a production environment
  • Experience in Generative AI, prompt engineering concepts, and implementation of GENAI production use cases and governance activities
  • Experience working in low code/no-code environments
  • Ability to evaluate product performance, define KPIs and monitor outcomes
  • Experience in evaluating data quality, performing data governance or implementing reporting tools


Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ

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