American Express

Senior Associate-Digital Product Management

American Express$90K — $120K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Oracle HCM experience required
  • Strong analytical skills with experience in requirements gathering and testing
  • Enthusiasm for exceptional products and services, with a colleague-focused perspective
  • Excellent organizational and communication skills for global teams
  • Experience with AI-enabled HR technologies and decision-support tools
  • Familiarity with Jira for Agile management
  • Exposure to product management or business analysis in tech or HR systems context

Responsibilities

  • Support product manager in enhancing Oracle Career, Performance, Learning, and Recruiting systems
  • Collaborate with Scrum Masters and Product Owners to maintain project data accuracy
  • Assist in defining business requirements and refining product backlog
  • Perform data analysis to identify trends and opportunities
  • Support Agile ceremonies to drive productive delivery cycles
  • Help prepare roadmaps and product documentation for progress communication
  • Partner with cross-functional teams to ensure alignment with colleague needs

Benefits

  • Opportunities for professional development and skill enhancement
  • Collaborative and caring workplace culture
  • Supportive environment for innovative product management practices
  • Exposure to industry-leading technologies and tools
  • Flexibility in work arrangements to support work-life balance
Full Job Description
Job Description

Our Colleague Experience Group (CEG) is the heartbeat of our collaborative, caring and customer-based workplace culture. Inside CEG, The Colleague Services (CS) organization ensures our colleagues have the best services, capabilities, knowledge, and support that the industry has to offer, enabling them in turn to do their best work for our customers. Specifically, the CS organization manages the ecosystem of CEG platforms, applications, third party partners, colleague insights and reporting, and colleague-related risk, compliance, and governance. It's an organizational imperative that we give our colleagues the same flawless experience inside the company that they give externally to our customers. To strengthen this ecosystem, we are seeking a Senior Associate Product Manager who will champion product management best practices and Agile principles to deliver exceptional colleague experiences. This role is ideal for a tenacious, adaptable, and optimistic product leader who thrives on building solutions that remove friction and empower colleagues.

Responsibilities

What You'll Do:

As Senior Associate in the Colleague Product team, you will:

  • Support product manager in delivering and enhancing Oracle Career and Performance, Learning, and Recruiting systems.
  • Collaborate with Scrum Masters, Product Owners, and Project Managers to ensure project data is accurate and up to date.
  • Assist in defining business requirements, writing user stories, and refining the product backlog.
  • Perform data and process analysis to identify trends, opportunities, and areas for improvement.
  • Support Agile ceremonies (sprint planning, stand-ups, reviews, retrospectives) to drive iterative product delivery.
  • Help prepare roadmaps, metrics, and product documentation to communicate progress and results.
  • Partner with cross-functional teams to ensure products meet colleague needs and deliver measurable impact.


Who You Are:
  • Analytical and detail-oriented, able to break down complex challenges into actionable insights.
  • Familiar with Agile tools and methods and comfortable working in iterative, fast-paced environments.
  • A strong communicator who can gather input from stakeholders, document requirements, and support alignment across teams.
  • Curious and eager to learn about product management, colleague experience, and enterprise platforms.
  • Collaborative by nature, with the ability to build relationships and work effectively in cross-functional teams


Qualifications

  • Oracle HCM experience.
  • Strong analytical skills with experience in requirements gathering, testing, or process documentation.
  • Enthusiasm for exceptional products and services, with empathy for colleagues as end-users.
  • Excellent organizational and communication skills across distributed and global teams.
  • Experience with AI-enabled HR technologies and decision-support tools
  • Knowledge in Jira to manage Agile team boards, backlogs, sprints, and user stories.
  • Exposure to product management, product ownership, or business analysis in a technology or HR systems context.
  • Preferred: Experience in Learning systems.


Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ

Similar Jobs

More Jobs at American Express

More Enterprise Technology Jobs

Find similar Senior Associate-Digital Product Management jobs: