Company:Mercer
Description:Mercer's Career Consulting Team is seeking a
Senior Associate, Change Management Consulting.This hybrid role can be based in
Toronto, Vancouver, Calgary, Ottawa or MontrealAs a
Senior Associate, Change Management Consulting, you will have the opportunity to help organizations transform the way they work and how their people experience work. At Mercer, people and data are at the core of our thinking and action, and we guide our clients to define and navigate the journey of constant change they need to remain competitive in today's market.
Join an experienced team of 25,000 colleagues globally, with 1,000+ focused on transformation around the world!
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, retirement programs as well as employee assistance programs.
We will count on you to:- Manage project delivery for change management workstreams for large-scale transformation and M&A engagements: Develop and maintain plans, timelines, budgets, resourcing and trackers to keep milestones and deliverables on schedule
- Maintain issue, risk, and decision logs; escalate blockers and drive timely resolution across change, communication and integration activities
- Coordinate logistics and facilitation for workshops, governance, and working sessions (agendas, materials, minutes, action follow-up) to align clients and teams
- Support change execution by coordinating impact assessments, stakeholder maps, communications and training schedules, and tracking adoption metrics and feedback
- Prepare, review, and maintain client-facing materials (status reports, heat maps, integration checklists, slide decks, comms) and manage review and compliance cycles
- Coordinate cross-functional SMEs (HR, legal, comp/benefits, IT) and delegate to analysts/associates to deliver integrated, timely outputs
- Contribute to proposals and bids by drafting SOWs, project plans, resourcing/pricing inputs and pitch materials
- Serve as primary or secondary client contact on engagements: Manage expectations, respond to requests, and ensure delivery within scope and budget
What you need to have:- 5 to 10 years of relevant work experience
- Experience in project management, meeting facilitation and presentation design - using data to tell a story
- Strong analytical skills, both quantitative and qualitative
- Flexibility, adaptability and the ability to work under tight deadlines or changing client needs
- Excellent interpersonal, verbal, and written communication skills
- Intellectual curiosity, seeking opportunities to develop new skills
- Superior organizational skills and strong attention to detail
What makes you stand out?- You have a passion for change and solving complex problems
- Fluency in English (French is a nice-to-have)
- Completing a bachelor's degree majoring in HR, psychology, commerce, business or journalism
- Consulting, business and/or HR experience preferred
Why join our team:- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
The applicable base salary range for this role is $81,000 to $135,000.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, retirement programs as well as employee assistance programs.
