Marsh McLennan

Oliver Wyman - Talent Manager - Dallas

Marsh McLennan • $95K — $115K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree and 3-5 years of relevant experience in a client services environment
  • Management consulting or Human Resources experience preferred
  • Proven ability to build relationships at all organizational levels
  • Excellent written and verbal communication skills
  • Self-motivated and proactive with strong ownership of work
  • Comfortable with data analysis and enterprise resource management tools
  • Strong attention to detail and ability to manage multiple tasks effectively

Responsibilities

  • Engage consultants on development needs through performance management processes
  • Build trusted relationships with consultants to guide their career paths
  • Assist consultants with employee relations issues and Human Capital operations
  • Monitor work-life quality and escalate issues as necessary
  • Collaborate with Human Capital Manager on training and performance initiatives
  • Communicate staffing outcomes empathetically to consultants
  • Prepare reports and analyses for senior leadership meetings

Benefits

  • Hybrid work model requiring 3 days in the office
  • Opportunity to work closely with a tight-knit team
  • Engagement in diverse project work within Human Capital
  • Access to professional development resources
  • Involvement in cross-Practice Group initiatives
  • Supportive company culture that values employee development
Full Job Description
Company:
Oliver Wyman

Description:

Job Overview:

Oliver Wyman is seeking a Talent Manager to manage a population of ~60 consultants across Oliver Wyman's offices and Practices. This role will be responsible for their scheduling and performance management, and for personally engaging with the consultants in your group to know and understand their strengths, development objectives, personal preferences and career goals. You will also interact with Partners and Talent Managers in other parts of the business to assemble consulting teams and to remediate any issues.

The successful Talent Manager will be able to proactively, delicately and empathetically balance the needs of the business alongside the preferences, career goals and development needs of the consultant to deliver appropriate staffing and talent management outcomes. You will work in a tight knit team against demanding timelines to help deliver Oliver Wyman's business model.

This is a hybrid role that will require a presence in the office 3 days per week. There is no option to be fully remote.

Key Responsibilities:

Talent Management:
  • Use the performance management process as a basis for engaging own consultants on development needs and areas for training
  • Develop relationships with each consultant and begin to be seen as a trusted advisor
  • Assist in directing consultants towards resources for career advice
  • Assist the consultants in escalating employee relations issues or questions around general Human Capital operations
  • Monitor for work-life-quality issues and escalate when needed
  • Collaborate with Human Capital Manager on managing the pyramid, training, onboarding, performance improvement initiatives


Project Staffing:
  • Understand at a high-level the nuances of the type of work / roles being filled
  • Liaise with project team leaders to understand staffing needs in your area
  • For assigned projects, collect all relevant details from Partners and Practice Group TMs on projects to be staffed
  • Anticipate capacity issues and manage consultants' and Partner expectations accordingly
  • Manage all staff for Business Development, Intellectual Capital and other beach work
  • Communicate staffing outcomes to consultants under your TM purview in an empathetic manner
  • Track mobility issues, holidays, trainings, background checks and other ad-hoc staffing enabling tasks


Consultant Development and Performance Management:
  • Understand consultant performance, skills and development needs to facilitate a smooth staffing process
  • Understand the performance management framework and competency model and how it applies to own consultant's situations
  • Read all performance appraisals and follow-up any issues / performance flags with project team and manager
  • Coordinate, attend and contribute to annual Career Review meetings in for own consultant populations


Data, analysis and reporting:
  • Review weekly utilization reports, cross reference with Retain to ensure latest information is captured
  • Assist with the assembly of the project pipeline and consultant availability reports
  • Help to prepare documents and exhibits for various senior leadership meetings (using Excel and PowerPoint)
  • Assist with the analysis of performance outcome results
  • Ad hoc analyses and reporting as needed
  • Demonstrate capability in using enterprise resource management tools and performance systems
  • Maintain all employee records and keep resource planning systems up to date
  • Prepare key weekly reports


Oliver Wyman Development:
  • Participate in project work within and adjacent to the broader Human Capital function on topics such as employee experience, retention, benefits, flexible working, utilization, performance, etc.
  • Organize own work and display ability to guide colleagues in building project deliverables
  • Work on cross-Practice Group, Market, Regional teams to deliver special / ad-hoc assignment in a collaborative manner
  • Be a firm citizen and embody Oliver Wyman values in day-to-day activities
  • Display a strong willingness to learn more about OW outside of the TM function by seeking out opportunities for broader involvement


Experience Required:
  • Bachelor's Degree and 3-5 years of relevant professional experience in a fast-paced and dynamic client services business environment
  • Management consulting and/or Human Resources experience preferred


Skills and Attributes:
  • Proven ability to establish and grow relationships at all levels within an organization
  • Credible, highly professional, able to communicate and negotiate effectively while managing diverse personalities, cultures and backgrounds
  • Excellent written and verbal communication skills; ability to tailor the message to fit the audience
  • Self-motivated and proactive; someone who takes full ownership of her/his work and is flexible to prioritize or reprioritize as needed
  • Comfortable working with data (excel, PowerPoint and enterprise resource management software)
  • Creative, strategic thinker who continually seeks ways to improve processes
  • Genuinely interested in the development and career success of the consultants with whom you work
  • A strong attention to detail and high level of accuracy is required to juggle multiple projects and tasks simultaneously; as well as the ability to organize, prioritize and manage one's day and schedule to effectively to meet deadlines
  • Comfortable working independently, but can thrive in a team setting; all while working in a fast-paced environment.

About Marsh McLennan

Marsh McLennan Careers

Join the exceptional team at Marsh McLennan, a global leader in professional services, offering unparalleled job opportunities in insurance, risk management, and consultancy. As the company propels forward, it invites dedicated professionals to contribute to a culture of innovation, leadership, and growth.

Work You’ll Do

At Marsh McLennan, you will engage with complex challenges that push the boundaries of your skills and knowledge. Our team thrives on diversity and the shared goal of delivering impactful solutions to our clients worldwide. By joining us, you will be part of a culture that values diversity training and leadership development, ensuring every team member is equipped for success.

Explore Professional Growth

Marsh McLennan is committed to the professional growth of its employees. Whether you are seeking a position that offers a path to leadership or looking for robust internship programs to kickstart your career, Marsh McLennan provides the resources and global platform to propel your ambitions into achievements. Our benefits package is designed to support the well-being and continuous professional development of all staff, from entry-level to senior leadership roles.

Innovative Work Environment

Our company is at the forefront of industry innovation. The collaboration between experienced professionals and fresh talent generates dynamic solutions that keep Marsh McLennan at the cutting edge of the industry. Our team is encouraged to lead with creativity and embrace new ideas, driving the company’s legacy of pioneering industry-first solutions.

Join Our Team

Marsh McLennan is hiring! Explore the multitude of job opportunities on our careers page, from strategic advisory roles to operational excellence positions. We look for passionate, curious, and solution-driven team players. Enhance your career with Marsh McLennan, where your skills will be honed through challenging projects and high-impact strategies.

Networking and Career Advancement

Networking at Marsh McLennan opens doors to enriching connections and countless opportunities within the industry. Our professionals benefit from an environment that fosters networking through events, professional groups, and collaborative projects. With Marsh McLennan, career advancement is not just a possibility—it is an expectation.

Prepare for Your Interview

Ready to apply? Make sure your resume highlights your most relevant experiences and skills tailored to the position you are applying for. Our interview process is designed to understand your capabilities and fit with our team’s goals and values. Prepare to discuss how your background, experiences, and professional aspirations align with the opportunities at Marsh McLennan.

Stay Connected

Keep up to date with the latest from Marsh McLennan: - **Career Insights**: Gain insider perspectives and industry-leading insights through our careers blog. - **Job Alert Emails**: Personalize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the rewarding career opportunities awaiting at Marsh McLennan, where your professional journey is just the beginning. Join us in shaping a future defined by insight, integrity, and innovation.
Learn more about Marsh McLennan
Size
83,000 employees
Market Cap
$82.6 billion
Industry
Net Income
$2 billion
Founded
1914
5 Year Trend
+8.5%
Revenue
$17.2 billion
NASDAQ

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