Capital One Financial Corporation

Senior Associate, Art Director — Brand Design & Identity

Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of design experience in a professional environment
  • 3+ years of proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign)
  • 1+ year experience with prototyping software like Figma, Sketch, or Adobe XD
  • Experience in brand design systems is preferred
  • Bachelor’s degree or military experience is a plus
  • Familiarity with UX/UI or wireframing is beneficial
  • Experience in financial services or in-house creative teams is advantageous

Responsibilities

  • Design and develop Capital One's brand identity and delivery systems
  • Evolve the visual language of the brand through market trend analysis
  • Manage a comprehensive library of design assets focusing on user experience
  • Act as a strategic partner, ensuring all creative decisions align with brand strategy
  • Maintain brand consistency across various channels and audience segments
  • Utilize consumer data to inform and enhance design solutions
  • Encourage process improvements to create outstanding customer experiences

Benefits

  • Comprehensive and competitive health benefits
  • Financial wellness programs
  • Performance-based incentive compensation that may include cash bonuses or long-term incentives
  • Inclusive benefits supporting overall well-being
  • Eligibility for benefits varies based on employment status and level
Full Job Description
Senior Associate, Art Director — Brand Design & Identity

​We are seeking an Art Director to join the Enterprise Brand Design and Identity team at Capital One. This role is for a designer with a strong branding and design background. You will be responsible for developing, and documenting through brand standards, the Capital One brand design system.

In this role, you must be a strategic systems thinker capable of balancing high-level brand needs with the specific nuances of individual audience segments. You won't just maintain what exists; you will imagine how our design system flexes and evolves to meet the needs of tomorrow, proactively identifying opportunities to make our brand identity more modern, relevant, and distinctive.

WHAT YOU’LL DO:

  • Design, develop, and document our brand identity and its delivery systems. You’ll ensure that every rule and asset is clear, accessible, and ready for enterprise-wide implementation.

    • Pivot between high-level conceptual "big ideas" and the meticulous documentation required to scale them effectively.

    • Proactively evolve our visual language. You’ll anticipate future market trends and technical needs to ensure our design system remains modern, relevant, and resilient.

    • Manage and improve a complex library of assets, specifically focusing on the user experience for our internal associates

    • Act as a strategic partner, rationalizing every creative decision through the lens of brand strategy, usability, and measurable business impact.

    • Maintain a holistic view of the brand, ensuring consistency and "integrated thinking" across diverse channels, products, and audience segments without losing the core brand essence.

    • Actively learn from consumer data and behavioral insights, allowing them to directly influence and sharpen your design solutions.

    • Be willing to push the process and mindsets of others to create great customer experiences and strengthen our brand.

  • Collaborate with a lot of smart people.

    • Work with your team—copywriters, creative directors, brand and marketing strategists.

    • Work with your partners—internal marketing and line-of-business.

  • Get stuff done. On time. Every time.

    • Manage multiple deadlines on numerous projects happening at the same time. 

    • Deliver error-free work, using best practices with keen attention to detail.

    • Listen to and incorporate feedback.

    • Determine when to use existing solutions or start from scratch, so you can invest your time where it matters.

    • Understand the goals of a project, take direction well, and ask questions when you need clarity. 

    • Present your work in a compelling way to create support across different audiences.

WHO YOU ARE:

You want to be an EVIDENCE-BASED MARKETER.

  • Your curiosity is endless. There’s always something else to learn.

  • You’re flexible and not afraid of change—in fact, you welcome the challenge.

  • You share your point of view but seek out what might be missing and listen.

  • You have big ideas and know the best ones are driven by proof, persistence and patience.

  • You’re a storyteller. You simplify the complex and compel your audience to act.

  • You know how to enjoy yourself. While fun isn’t mandatory, it certainly seems to follow you.

  • You care—about the work, your team and the customers you serve.  

Candidates must provide a portfolio of their creative work for consideration 

 BASIC QUALIFICATIONS:

  • At least 2 years of design experience in a professional setting

  • At least 3 years of experience in Adobe Creative Suite (Illustrator, Photoshop, InDesign)

  • At least 1 year of experience working with a prototyping software, such as: Figma, Sketch or Adobe XD

PREFERRED QUALIFICATIONS:

  • Brand design system experience 

  • Bachelor’s degree or military experience

  • Experience in UX/UI or wireframing

  • Experience in one or more of the following marketing areas: B2B, Experiential, Performance, or Direct Response

  • Experience in the financial services industry or in-house creative team

  • Experience with credit card design, manufacturing, testing, and prototyping

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $87,700 - $100,100 for Sr. Associate, Art Director


 

McLean, VA: $96,500 - $110,100 for Sr. Associate, Art Director


 

New York, NY: $105,300 - $120,100 for Sr. Associate, Art Director


 

Richmond, VA: $87,700 - $100,100 for Sr. Associate, Art Director


 


 


 


 


 


 


 

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

About Capital One Financial Corporation

Chevy Chase Bank is the greater Washington region's largest locally-owned banking institution providing a complete array of financial products and services to consumers and businesses in Maryland, Virginia, and the District of Columbia. The Bank, which is headquartered in Bethesda, Maryland, has approximately 250 branches and over 1,000 ATMs, more than anyone else in the greater Washington market. Chevy Chase Bank currently has over $16 billion in assets and services over 1 million customers. For more information about Chevy Chase Bank, please visit chevychasebank.com.

Capital One Financial Corporation Careers

Join the vibrant team at Capital One Financial Corporation, a leader in the financial services industry, where innovation meets purpose-driven leadership. As one of the most forward-thinking companies in banking, Capital One is the perfect place to jumpstart or advance your career with a myriad of job opportunities in various fields.

Work You’ll Do

At Capital One, we are committed to excellence and setting our team members up for success. By joining our dynamic team, you will engage in meaningful work that makes a real difference. From developing cutting-edge technology to crafting personalized financial solutions, every position at Capital One is geared towards redefining the future of banking.

Innovate and Lead

Capital One is not just a company; it's a hub of innovation and leadership. We empower our professionals to lead with their ideas and see them come to life. Our culture thrives on diversity and the unique perspectives each team member brings. Here, your skills in networking, problem-solving, and leadership will not only be valued but also nurtured through professional development and diversity training.

Grow Your Career

Capital One is deeply invested in the growth and development of its employees. With robust training programs, mentorship, and resources for professional enhancement, we ensure that your career trajectory aligns with your personal and professional goals. Whether it’s rising through the ranks or switching tracks via internal job opportunities, your growth is our priority.

Internship and Employment Opportunities

For those starting their journey, Capital One offers enriching internship programs that provide a glimpse into the culture and work ethic that drives our success. Interns gain hands-on experience, valuable insights, and the opportunity to network with leaders across the company. For seasoned professionals, we offer positions that challenge your expertise while encouraging balance and innovation.

Benefits and Culture

Choosing to work at Capital One means opting for a lifestyle where your well-being is prioritized. Our benefits package is designed to support you both at work and in your personal life, encompassing health, finance, and family. The inclusive culture at Capital One ensures that everyone, regardless of background, has the opportunity to thrive.

Join Our Team

Explore the various career paths available at Capital One and discover how your skills and passions can align with our mission. We are continuously hiring across multiple disciplines, eager to welcome curious, creative, and driven individuals to our team.

Stay Connected

Keep up to date with the latest in career opportunities and company news by joining our network. Tailor your job alerts to match your career preferences and get insider tips that can transform your application process, from crafting your resume to acing your interview.

Search Capital One Jobs

Ready to take the next step in your career? Search open positions that match your skills and interests. At Capital One, your next job opportunity could be the gateway to a fulfilling and prosperous career.

Read Careers Blog

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Capital One Financial Corporation is not just a company—it's a place where you can make an impact. Discover the opportunities waiting for you in a career at Capital One. Join us and shape the future of banking with your vision, skills, and enthusiasm.
Learn more about Capital One Financial Corporation
Size
51,500 employees
Market Cap
$34.1 billion
Industry
Net Income
$2.7 billion
Founded
1994
5 Year Trend
+2.4%
NASDAQ

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