Position Summary
We are seeking an experienced Senior Analyst to support evaluation of a Federal Healthcare Agency's organization structure, programs, processes, and knowledge management practices. The Senior Analyst will lead execution of the tasks while also supporting implementation. This role blends hands-on analytical work with meeting facilitation and logistics support, keeping the engagement's most execution-heavy task area organized and on schedule. The ideal candidate with experience leading analytical work (e.g., current/future state process mapping, structured staff interviews). The Senior Analyst will also support project coordination, meeting facilitation, and documentation.

Essential Duties & Responsibilities
Reasonable Accommodations Statement
To succeed in this job, an individual must be able to satisfactorily perform each essential duty. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

Program/Process Assessment & Re-Engineering Leadership

• Lead execution of the Program/Process Assessment and Re-Engineering task by reviewing SOPs and work instructions, conducting structured staff interviews, and identifying throughput constraints across the priority programs/processes selected for assessment and redesign
• Develop current-state and future-state program/process maps, including flow diagrams identifying steps, decision points, handoffs, and responsible parties
• Support development of baseline metrics and help validate future-state designs against the SOW's cycle-time-reduction targets

Implementation Planning Support

• Support development of the phased implementation roadmap, sequencing recommended changes based on priority, dependencies, and resource availability
• Support identification of roles, responsibilities, dependencies, and scheduling for implementation activities

Meeting Facilitation & Logistics/Administration

• Facilitate meetings across the engagement, including scheduling, materials preparation, and logistics coordination
• Lead administrative support functions for the team, ensuring documentation, scheduling, and cross-task coordination run smoothly

Minimum Qualifications

• Bachelor's degree required
• 7+ years of experience in business process assessment, process re-engineering, and/or management consulting
• PMP certification (or similar) required
• Demonstrated experience developing current-state/future-state process maps and flow diagrams
• Strong meeting facilitation and organizational/logistics skills
• Authorized to work in the U.S. indefinitely without sponsorship.
• Ability to obtain public trust.

Preferred Qualification

• PMP certification strongly preferred (or equivalent)
• Prior experience supporting HHS, its subagencies, or another federal health/regulatory agency
• Experience supporting organizational assessment, program evaluation, or business process improvement engagements
• Working familiarity with FAR/HHSAR administrative and reporting requirements
• Experience coordinating integrated project teams that include subcontractor personnel

Compensation & Benefits

PFS offers a benefits package that may include health, dental, and vision coverage; flexible spending accounts; disability and life insurance; a retirement plan; paid time off; and other programs to support employees and their families. Learn more about PFS Benefits.

The posted salary range is the company's good-faith estimate for this role. PFS benefits and compensation are determined by various factors, including, but not limited to, location; the individual's particular combination of education, knowledge, skills, competencies, and experience; as well as contract and organizational requirements.
Salary Range: $135,000 - $145,000