The Duke Cancer Institute is seeking a Senior Analyst, IT to join a high-impact team supporting enterprise clinical analytics, Electronic Health Record (EHR) optimization, and large-scale workflow transformation initiatives.In this role, you will serve as a strategic partner to clinical, operational, and technical teams-helping translate complex data, workflow, and reporting needs into practical, scalable solutions. You'll work with limited supervision and a high degree of autonomy, leading initiatives that require strong analytical skills, systems thinking, and structured change management.
A major focus of this position is supporting the
electronic Patient Reported Outcomes (ePRO) PCORI Health System Implementation Initiative (HSII), including implementation of the
Epic eSym module across approximately 45 clinics. You will play a critical role in coordinating cross-functional teams, redesigning clinical workflows, developing training and support materials, and driving adoption of new tools across diverse clinical environments.
If you enjoy working at the intersection of data, technology, and clinical operations-and want to help drive meaningful improvements in care delivery-this role offers the opportunity to make a system-wide impact.
Minimum Requirements- Bachelor's degree in a relevant field, including but not limited to:
- Health Informatics
- Information Technology / Information Systems
- Industrial Engineering
- Computer Science
- Data Analytics / Data Science
- Public Health
- Healthcare Administration
- Nursing or other clinical discipline with informatics experience
- 3-5 years of relevant experience, including:
- Data analytics, reporting, or informatics work
- Experience working with Electronic Health Records, preferably Epic
- Exposure to healthcare or clinical environments
Preferred Qualifications- Master's degree strongly preferred (Health Informatics, Data Analytics, Public Health, Healthcare Administration, Business Administration, Nursing Informatics, or related field)
- 5+ years of progressive experience supporting or leading complex, cross-functional initiatives
- Demonstrated experience with:
- Clinical workflow analysis and redesign
- Change management for system or process implementations
- Grant-funded or large-scale health system initiatives
- Development and delivery of end-user training
- Translating technical solutions into operational practice
Other Requirements- This position is hybrid eligible.
Be Bold.You will:
- Partner with clinical, operational, and technical teams to understand EHR data, analytics, and workflow needs; gather requirements and translate them into technical, analytical, and process-based solutions.
- Lead and support EHR-related change initiatives, particularly those involving Epic enhancements, ePRO implementation, and clinical workflow transformation.
- Analyze current-state clinical workflows and design future-state workflows to support new systems and operational improvements in clinic settings.
- Design and implement analytical and operational solutions where none currently exist, including development of new processes, workflows, and support models.
- Determine optimal methods to collect, store, integrate, retrieve, and analyze data from multiple sources across health system platforms.
- Serve as a subject matter expert for assigned teams by applying deep knowledge of analytics assets, EHR functionality, informatics tools, and reporting solutions.
- Apply structured change management methodologies to support adoption of new tools, workflows, and processes across clinical environments.
- Coordinate and execute complex projects with minimal direction, ensuring milestones, deliverables, and deadlines are met.
- Contribute expert input during project initiation, including guidance on clinical workflows, data sources, data elements, and relationships across systems.
- Perform quality assurance testing and validation of analytical, reporting, and operational solutions; assess results and implement corrective actions prior to production deployment.
- Ensure compliance with departmental standards, including change management processes, naming conventions, documentation requirements, and maintenance of the enterprise reporting library.
- Write, maintain, and document code and technical solutions supporting analytics, reporting, and operational workflows.
- Develop and deliver training programs for clinic staff related to EHR enhancements, informatics tools, and workflow changes-including patient-facing education related to electronic patient reported outcomes.
- Serve as a liaison between clinical, operational, and technical stakeholders, clearly communicating needs, risks, status updates, and solutions.
Job Code: 00002426 ANALYST, IT, SR
Job Level: D
