MasterCard

Senior Analyst, Global Public Sector, Urban Mobility

MasterCard$83K — $132K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in technical solution implementation
  • Strong expertise in system integration and deployment lifecycles
  • Proven track record in customer and partner engagement
  • Exceptional collaboration skills across diverse teams
  • Ability to simplify technical concepts for various stakeholders
  • Proficient in managing multiple tasks and priorities
  • Excellent written and verbal communication skills.

Responsibilities

  • Lead technical implementation for urban mobility projects across the Americas
  • Act as the main point of contact between customers and internal teams
  • Facilitate localized market deployments and address technical challenges
  • Provide support for reporting and post-implementation activities
  • Work with product teams to ensure uniform application of solutions
  • Prioritize implementation requests based on regional needs
  • Identify deployment issues to enhance processes and products.

Benefits

  • Participate in a discretionary annual incentive program
  • Access to professional development resources
  • Opportunities for networking within a global organization
  • Flexible working arrangements.
Full Job Description
Title and Summary

Senior Analyst, Global Public Sector, Urban Mobility

Overview
The Global Urban Mobility team is looking for a Senior Analyst for the Americas region (North American, Latin America and the Caribbean), to support the successful deployment, upgrade, and ongoing optimization of Mastercard's Global Urban Mobility solutions, services, and markets. This role is primarily customer-facing, partnering closely with clients, agencies, and system integrators, while maintaining deep internal connections across global product teams, regional market experts, and internal country stakeholders. The ideal candidate combines strong technical implementation expertise in the Global Urban Mobility domain with the ability to coordinate complex, multi-market deployments and drive consistent, high-quality execution.

Role
• Serve as a technical implementation lead supporting urban mobility customer deployments and upgrades across the Americas market.
• Act as the primary technical liaison between customers, agencies, system integrators, and internal Mastercard product and regional teams.
• Support localized market deployments by coordinating technical requirements, resolving product constraints, and escalating issues as needed.
• Provide hands-on support for reporting, deployment readiness, and post-implementation stabilization activities.
• Partner with global product and mobility solution teams to ensure consistent application of core product capabilities across regions.
• Help prioritize implementation and support requests using defined frameworks to balance regional and global needs.
• Contribute to continuous improvement by identifying recurring deployment challenges and informing product and process enhancements.

All About You
Essential knowledge, skills, and experience:
• Advanced understanding of technical solution implementation, deployment lifecycles, and system integration concepts.
• Proven ability to work directly with customers and external partners in complex, multi market environments.
• Strong collaboration skills with internal and external product, engineering, and regional market teams.
• Experience translating technical concepts into clear, actionable guidance for diverse stakeholders.
• Demonstrated ability to manage multiple priorities while maintaining high delivery standards.
• Strong written and verbal communication skills, including stakeholder updates and reporting.

Desirable or additional capabilities
• Experience supporting payment, urban mobility, and platform-based technology solutions.
• Familiarity with payment product deployments across different regulatory environments.
• Comfort operating in a global, matrixed organization with distributed teams.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. This posting reflects one or more current openings on our team.

Pay Ranges
Toronto, Canada: $83,000 - $132,000 CAD

About MasterCard

Transactis transforms traditional paper billing and payment processing by enabling businesses of all sizes to replace paper bills, statements, invoices, payments and documents with more efficient digital alternatives. Transactis goes to market exclusively with resellers—financial institutions, technology companies, printers and business process outsourcers—to provide their customers with secure, configurable, white-label, industry-leading SaaS solutions. More than a technology provider to resellers, Transactis is a full-service business partner, delivering a broad and deep suite of sales, marketing, technical and operational support, empowering resellers to more successfully serve their clients. Transactis meets the strictest regulatory and compliance requirements including HIPAA, SSAE 16, PCI Level 1, and SOC 2. Transactis’ investors include ff Venture Capital, MacAndrews & Forbes, Metamorphic Ventures, Safeguard Scientifics, StarVest Partners, Capital One, Fifth Third Bank, PNC, TD Bank and Wells Fargo.

MasterCard Careers

Joining MasterCard offers more than just a job opportunity; it's a gateway to a career infused with innovation, leadership, and growth. As a global leader in payment solutions, MasterCard is at the forefront of the digital economy, driving transformation in the fintech sector.

Work You’ll Do

At MasterCard, your work impacts the global economy. Our team is dedicated to shaping the future of commerce with advanced payment technologies and robust security measures. By joining our team, you will collaborate with some of the brightest minds in technology and business, contributing to projects that enhance how people pay and get paid across the world.

Innovate and Lead

MasterCard is synonymous with innovation. We encourage our professionals to lead with creativity and vision, supported by our substantial investments in technology and research. Our leadership in the digital payments space is not just about technology, but also about the innovative minds that drive our company forward.

Grow Your Career

Career growth at MasterCard is dynamic and rewarding. With a plethora of job opportunities ranging from internships to executive positions, your potential for advancement is limitless. Our commitment to professional development is evident through comprehensive leadership and diversity training programs that prepare you for the next steps in your career.

Be Part of Our Diverse Team

Diversity and inclusion are the bedrock of our company culture. MasterCard’s global team is rich in diverse perspectives, and we believe this is key to our innovation. By joining us, you become part of a culture that values every individual’s unique background and experiences.

Benefits and Culture

MasterCard is committed to supporting our employees’ well-being both inside and outside of work. Our benefits package is designed to enhance your life and help you build a rewarding career. From health and wellness programs to flexible working arrangements, we ensure that our team members are well taken care of.

Explore Job Opportunities

Whether you’re starting out with an internship or seeking a leadership role, MasterCard offers positions that challenge your skills and push you towards personal and professional achievements. Our hiring process is thorough, ensuring that we match the right talent to the right roles.

Networking and Professional Development

Networking at MasterCard goes beyond connecting with colleagues; it involves engaging with industry leaders and innovators who are shaping the future of commerce. Our employees have access to a wide range of networking events, workshops, and seminars that enhance their skills and career trajectories.

Join Our Team

Search open positions that match your skills and interests on the MasterCard Careers page. We are looking for passionate, curious, and innovative team players who are ready to make a difference in the world of digital payments.

Stay Connected

Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. MasterCard is not just a company; it’s a place where you can shape your future and the future of commerce worldwide.

Apply Now

Ready to take the next step in your career? Update your resume, prepare for your interview, and apply for a position at MasterCard. Discover the exciting and rewarding opportunities that await you in a career at one of the world’s leading financial technology companies.

MasterCard Jobs and Careers

Empower your professional journey with MasterCard, where innovation, leadership, and growth come together to create transformative career experiences. Join us and make your mark in the evolving landscape of digital payments.
Learn more about MasterCard
Size
24,000 employees
Market Cap
$330.8 billion
Industry
Net Income
$6.4 billion
Founded
1966
5 Year Trend
+11.9%
Revenue
$15.3 billion
NASDAQ

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