Summary

The Customer Supply Chain Senior Analyst plays a critical role in driving execution of replenishment strategies while proactively influencing inventory performance across assigned customers. This individual leverages advanced analytics and cross-functional collaboration to identify risks and opportunities, drive improvements, and support strategic decision-making. The role operates with increasing autonomy and serves as a key connector between internal teams and customer partners.

Responsibilities

The responsibilities of this position include:

• Support execution of customer supply chain strategies across assigned accounts, ensuring alignment to sales and inventory goals
• Analyze complex datasets (forecast, inventory, shipments, POS) to uncover insights and provide actionable recommendations
• Validate forecast accuracy and proactively identify risks, making adjustments or recommendations to improve alignment with demand and seasonality
• Review and manage customer orders, ensuring appropriate quantities and product flow timing to support sales priorities
• Lead and enhance reporting and KPI tracking; identify opportunities to improve reporting efficiency and insight quality
• Serve as a primary analytical partner for ad hoc customer and internal requests, delivering clear, data-driven insights
• Manage and optimize promotional allocations at the store level; analyze results and recommend improvements to maximize sell-through
• Support new item launches and product transitions (e.g., discontinuations), helping to minimize waste and improve execution
• Identify key drivers impacting service levels, inventory, and product flow; communicate risks and opportunities to stakeholders
• Build strong working relationships with internal teams (Sales, Supply Chain, Finance, Brand) and external customer partners
• Provide guidance and informal mentorship to junior analysts; elevate team analytics capabilities and best practices
• Support cross-functional initiatives and projects aimed at improving supply chain efficiency and customer performance
• Contribute to continuous improvement by enhancing tools, processes, and ways of working

Requirements

The requirements of this position include:

• Bachelor's Degree or years of experience in combination with education.
• 2-4 years of experience in sales analytics, supply chain, or customer-facing analytics roles
• Strong experience working with multiple data sources (e.g., POS data, shipment data, inventory systems, Nielsen/IRI, Customer Portals)
• Solid understanding of forecasting, inventory management, and replenishment processes preferred
• Advanced Microsoft Office skills including intermediate (minimum) Excel (e.g., pivot tables, lookups; ability to manipulate and analyze large datasets)
• Demonstrated ability to translate data into clear insights and business recommendations
• Proven ability to manage multiple priorities independently in a fast-paced environment
• Strong attention to detail and commitment to accuracy
• Excellent communication skills with the ability to influence cross-functional stakeholders
• Collaborative mindset with a proactive, solution-oriented approach

The salary range for this full-time position is $83,000.00 - $95,000, + bonus + equity + benefits. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Chobani provides a comprehensive benefits package, including medical, dental, vision coverage, disability insurance, health savings account, flexible spending accounts, and tuition reimbursement. To help save for the future, all employees are eligible for a 401k match of 100% on up to 5% of eligible pay. To support growing families, we provide fertility and childcare assistance, and 12 weeks of parental leave at full pay after six months of continuous employment. In addition, we provide wellness resources which include an employee assistance program, fitness discounts, a wellness reimbursement, on-site gym access (certain locations) and a monthly wellness newsletter to connect you with resources and timely information. We offer various types of paid time of including: 120 hours of paid time off, 11 holidays, and paid volunteer time off.