The Home Depot

Senior Analyst, Customer Data Enablement

The Home Depot$85K — $110K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field or equivalent experience
  • 3+ years in data management or governance
  • Demonstrated ability to manage complex projects independently
  • Experience with data governance standards and practices
  • Proficiency in using data governance platforms like Collibra
  • Strong stakeholder management skills with IT and business partners
  • Hands-on experience with customer or marketing data

Responsibilities

  • Lead projects from initiation to rollout, defining business needs and requirements
  • Serve as a subject matter expert, conducting research and analysis
  • Establish metrics to assess business value of assigned initiatives
  • Drive standardization efforts and process improvements
  • Collaborate with cross-functional teams to embed governance capabilities
  • Oversee project team selection and performance evaluation

Benefits

  • Work in a comfortable indoor environment
  • Limited travel requirements (less than 10%)
  • Opportunity to influence change across the organization
  • Engage in strategic projects with high visibility
  • Collaborate closely with diverse teams across the company
Full Job Description
Position Purpose:

The Senior Analyst, Customer Data Enablement plays a key role in operationalizing data governance to improve how customer and marketing data is discovered, trusted, and reused across The Home Depot. This role partners with Data Product owners, Analytics, Marketing, and Technology teams to embed governance capabilities and standards into Foundational Data Products, Audience Governance, and enterprise data governance tooling. The Senior Analyst owns complex workstreams, drives standardization efforts, tooling & process maturation, and supports federated stewardship models that enable scale without slowing the business. This role is ideal for a self-directed problem solver with high attention to detail who can translate business strategy into action and influence change across an organization.

Key Responsibilities:
  • 50% Lead all phases of a project's life cycle including defining the business need, establishing criteria and business requirements, understanding the impact to the business and designing and rolling out the project
  • 25% Serve as a subject matter expert and perform research and/or analysis within assigned projects or category of business
  • 25% Establish and report on metrics of assigned projects or categories to gauge business value


Direct Manager/Direct Reports:
  • Reports to Manager
  • No associates report to this role on a permanent basis, but requires the technical leadership of a project work team: may select team members and assess capabilities, provide technical training, provide information necessary to meet work, project or program objectives, evaluate program or project performance.


Travel Requirements:
  • Typically requires overnight travel less than 10% of the time.


Physical Requirements:
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.


Working Conditions:
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.


Minimum Qualifications:
  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.


Preferred Qualifications:
  • Experience applying enterprise data governance standards (metadata, stewardship, lineage) in production environments.
  • Proven ability to operationalize governance through federated stewardship and enablement-focused models.
  • Experience using data governance platforms (e.g., Collibra or similar) to manage metadata and standards at scale.
  • Hands-on experience with customer or marketing data, including segmentation or audience-aligned use cases.
  • Ability to translate complex governance concepts into clear, business-friendly language.
  • Experience in data management and/or data governance
  • Demonstrable experience in stakeholder management with both business and IT partners
  • Demonstrated ability to initiate and self- manage complex projects


Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.


Minimum Years of Work Experience:
  • 3


Competencies:
  • Strong project management skills, including strong process orientation, ability to work and lead cross functional teams, strategic thinking and creative problem solving skills.
  • Analytical; Extensive knowledge of statistical methods and modeling
  • Ability to establish priorities and procedures for accomplishing work within established deadlines; ability to lead multiple projects and manage toward deadlines and deliverables
  • Strong communication and presentation skills, including ability to interact at Officer level; ability to negotiate and persuade
  • Proven success in increasing management roles handling multiple projects with competing deadlines.
  • Ability to assimilate extensive amounts of detailed data, analyze and summarize vast amounts of information as well as understand all of the detail supporting the analysis.

About The Home Depot

The Home Depot is a home improvement retailing company that combines its physical stores with an online presence to provide customers with innovative products at great value. The company specializes in the fields of retail, home improvement, and customer service. The Home Depot was founded in 1978 and is headquartered in Atlanta, Georgia.

The Home Depot Careers

Join the vibrant team at The Home Depot, the largest home improvement retailer in the U.S., where your career can flourish in an environment ripe with opportunities for growth and innovation. As a market leader, The Home Depot offers a variety of job opportunities that allow professionals to thrive in a culture that values leadership, diversity, and professional development. Work You’ll Do At The Home Depot, you’ll be part of a team that’s committed to helping homeowners, builders, and do-it-yourselfers bring their visions to life. Our extensive range of job opportunities spans from store operations to supply chain management, from IT to marketing. No matter where you start, you’ll be doing work that matters, impacting our customers' lives and experiences. Transform Your Career Step into a role within The Home Depot and join a network of over 400,000 associates who are as passionate about building their careers as they are about helping our customers. Leadership at The Home Depot means continuous improvement, embracing diversity, and fostering a culture of inclusion and respect that makes us stronger. Innovate with Us Innovation isn’t just a buzzword at The Home Depot; it’s the backbone of how we do business. We are constantly seeking out new technologies and tools to improve every aspect of our operations, from logistics to customer service. Join us, and bring your unique perspective and skills to a team that’s setting the standard for excellence in the retail industry. Grow and Develop The Home Depot is committed to the growth and development of its associates through robust training programs, leadership workshops, and opportunities for advancement. Whether you’re looking for a part-time position or a full-time career, The Home Depot nurtures your professional growth every step of the way. Internship Programs Dive into the professional world through The Home Depot’s internship programs, which offer a dynamic environment to gain hands-on experience and develop critical skills in various business areas. Our internships provide a platform to connect with leaders and peers, enhancing your resume and preparing you for future employment. Benefits and Culture Choosing to start your career at The Home Depot means more than just securing a job. It means you gain access to unparalleled benefits that support your life and well-being, from health insurance to educational assistance. Our commitment to employees is reflected in our open, supportive culture where everyone’s voice is heard, and every team member’s contribution is valued. Join Our Team Ready to take the next step in your career? Explore the wide range of positions available at The Home Depot, where we’re hiring passionate, curious, and innovative team players. Search open positions that match your skills and interests on our Jobs page. Stay Connected Keep up to date with the latest career tips, company news, and industry insights—all from the people who work here. Subscribe to our Careers Blog and personalize your subscription to receive updates that align with your career interests and goals. At The Home Depot, we don’t just offer jobs—we offer careers that make a difference. Join us, and be a part of something bigger as we continue to invest in your future and our shared success.
Learn more about The Home Depot
Size
490,600 employees
Market Cap
$323 billion
Industry
Net Income
$12.8 billion
Founded
1978
5 Year Trend
+9.8%
Revenue
$132.1 billion
NASDAQ

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