USAA

Senior AI & Machine Learning Engineer

USAA$143K — $273K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or 4 years of relevant education/experience
  • 6+ years in machine learning engineering or data engineering
  • Extensive programming experience in Python, SQL, Java, etc.
  • Experience delivering AI/GenAI solutions end-to-end
  • Agile methodology experience in implementing ML models
  • Expertise in ML Ops and automated workflows
  • Strong technical leadership experience and mentoring ability

Responsibilities

  • Consult with data scientists and business partners on ML model development
  • Provide technical feedback on ML solutions to technical leaders
  • Lead full machine learning engineering life cycle including analysis and deployment
  • Configure and manage AI/ML infrastructure in cloud/on-prem environments
  • Influence ML model implementation patterns with architects
  • Design and implement complex AI/ML solutions including prototypes
  • Set technical direction for the team and mentor junior members
  • Manage risks associated with business activities per compliance procedures

Benefits

  • Comprehensive medical, dental, and vision plans
  • 401(k) and pension plans
  • Life insurance and parental benefits
  • Adoption assistance and paid time off programs
  • 16 paid volunteer hours and various wellness programs
  • Career path planning and continuing education assistance
Full Job Description
The Opportunity

The Senior Artificial Intelligence and Machine Learning Engineer will be part of a dedicated AI engineering team that focuses on developing and implementing AI/ML solutions for all lines of business within USAA. This role provides excellent opportunities to learn and contribute to a variety of exciting areas including sentiment analysis and agentic AI applications to enable USAA to provide best in class service to our members with cutting edge technology. Responsibilities include data preprocessing, model training, building APIs, and building data pipelines.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, or Plano, TX. Relocation assistance is not available for this position.

What you'll do:
  • Consults with data scientists and business partners on approaches involving ML model development and implementation.
  • Provides technical feedback on ML solutions within technical lead community.
  • Leads the full life cycle of machine learning engineering to include analysis, solution design, data pipeline engineering, testing, deployment, scheduling, application integration, production support, API development, and application integration in support of GenAI applications, ML frameworks/libraires, and ML models.
  • Configure, manage, and set up AI/ML infrastructure components in cloud/on-prem environments for projects and the AI/ML community stakeholders. This includes AWS, GCP, graph databases.
  • Works with architects to influence and define ML model implementation patterns in complex environments.
  • Understand complex model implementation requirements and how to recognize and apply appropriate design patterns throughout solution design and implementation.
  • Designs and implements complex technical solutions for machine learning, artificial intelligence, GenAI, Creates proof of concepts and prototypes on highly complex solutions and presents to leadership to deliver on vision for solution.
  • Assists in setting technical direction for the team and serves as a mentor to team members.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.


What you have:
  • Bachelor's degree; OR 4 years of relevant education and/or experience; and
  • 6+ years of machine learning engineering, data engineering, or software development experience implementing data solutions.
  • Extensive programming experience using Python, SQL, Java etc.
  • Extensive data engineering experience.
  • Experience with end to end delivering of machine learning and AI/GenAI solutions that includes building, integrating, and optimizing data pipelines; curating and modeling the data for various types of consumers/products and their pattern of usage to include data marts, data lake, and operational analytic applications.
  • Experience completing multiple projects leveraging the agile methodology in implementing ML models.
  • Experience leveraging ML Ops principles and implementing automated workflows.
  • Demonstrated technical leadership experience
  • Demonstrated ability to mentor junior members of the technical team in area of expertise.
  • Knowledge of Data Science principles and methodologies.
  • Knowledge of stochastic modeling, machine learning, or other advanced mathematical techniques.
  • Effective communication skills, with the ability to present complex technical concepts to both technical and non-technical audiences.
  • Expert knowledge of at least one cloud platform and relevant components e.g., AWS Sagemaker.


What sets you apart:
  • Programming skills using FastAPI, OpenShift, Snowflake (or any similar platform), Java, etc.
  • Financial services, insurance, banking, or other highly regulated industry experience.
  • Experience mentoring junior developers and providing technical leadership.
  • US military experience through military service or a military spouse/domestic partner


Compensation range: The salary range for this position is: $143,320 - $273,930.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

About USAA

United Automobile Insurance Company (UAIC) was incorporated on March 2, 1989 in Miami Gardens, FL to provide a high quality and low cost insurance product to the non-standard automobile insurance market. The company is family owned and it is one of the largest privately held property and casualty insurance companies in the United States.UAIC has a world class information technology department. Their web technology is rated year after year as the easiest to use and most dependable by our agents.

USAA Careers

Joining USAA means becoming part of a family that welcomes diversity and is built on a culture of service and innovation. Our team of professionals is dedicated to providing exceptional service to our members, and we are always looking for passionate individuals to join our dynamic team. Whether you're starting your career or looking to grow professionally, USAA offers a range of job opportunities across various fields. Work You'll Do At USAA, we offer more than just jobs; we offer careers that make a difference. With a variety of positions available, from customer service to IT, you can find the perfect fit for your skills and interests. Our commitment to professional growth means we support your journey through leadership development programs, professional networking opportunities, and diverse career paths. USAA's commitment to innovation and leadership in the financial services industry makes it the ideal place to advance your career. We empower our employees to lead projects and initiatives that transform our services and operations. Internship Programs Kickstart your career with a USAA internship. Our internships provide invaluable workplace experience and a chance to see what a career at USAA really looks like. Interns at USAA gain hands-on experience, working alongside seasoned professionals on real projects that affect our members' lives. Benefits and Culture USAA recognizes that job satisfaction extends beyond the office. That's why we offer competitive benefits packages that support the health, well-being, and financial security of our employees and their families. Benefits include comprehensive health care, retirement plans, and generous paid time off. Moreover, our inclusive culture is one of our greatest strengths. We are committed to diversity training and creating an environment where all employees can thrive. USAA's culture is built on a foundation of respect, integrity, and responsibility. Join Our Team Ready to take the next step in your career? Explore the employment opportunities at USAA today. We are hiring creative, curious, and motivated individuals who are ready to make a difference. Check out our open positions, tailor your resume, and prepare for an interview where you can showcase your unique skills. Stay Connected Keep up to date with the latest career tips, insider perspectives, and industry-leading insights—all from the people who work at USAA. Subscribe to our careers blog and personalize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the rewarding career opportunities awaiting you at USAA. Join a company that values leadership, innovation, and commitment to service. Start your journey with USAA today, where your future is waiting to be written.
Learn more about USAA
Size
35,700 employees
Industry
Founded
1989

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