American Express

Senior Agentic AI Engineer II - Global Infrastructure

American Express$120K — $150K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Machine Learning, or Data Science; advanced degree preferred
  • Proficient in Python and Big Data technologies (Hadoop, Spark)
  • Experienced in natural language processing techniques and models (e.g., BERT, Transformers)
  • Deep expertise in machine learning selection and optimization
  • In-depth knowledge of modern AI architectures and scalable orchestration patterns.

Responsibilities

  • Supervises and mentors AI engineers and cross-functional teams to foster professional growth
  • Ensures seamless integration of AI models into production systems
  • Monitors compliance with model governance and security standards
  • Provides support and guidance to junior AI engineers
  • Drives the design of advanced AI/machine learning frameworks for large-scale data processing
  • Captures complex business requirements to develop AI-driven solutions
  • Establishes and maintains machine learning operations pipelines for model deployment.

Benefits

  • Competitive base salaries and bonus incentives
  • 6% Company Match on retirement savings plan
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements
  • 20+ weeks paid parental leave for all parents
  • Free access to wellness centers and counseling support
  • Career development and training opportunities.
Full Job Description
Job Description

The Sr. AI Engineer II leads the development of advanced AI/machine learning frameworks and innovative natural language processing models, translating complex business needs into scalable models, optimizing Big Data pipelines, ensuring compliance, and foster growth of individuals on the team.

Responsibilities

  • Supervises and mentors AI Engineers and cross-functional team of colleagues in specific tasks or projects, fostering their professional growth and ensuring adherence to best practices
  • Ensures seamless integration of AI models into production systems, collaborating closely with cross-functional teams to facilitate smooth integration and ensure alignment and functionality
  • Monitors and ensures compliance with model governance, security, and compliance standards, continuously monitoring models to ensure adherence to standards and proactively addressing issues
  • Provides guidance and support to junior AI engineers, fostering professional growth and development within the team
  • Drives the design and development of sophisticated AI/machine learning frameworks for large-scale data processing, focusing on prompt engineering and generative AI technologies
  • Directs innovative approaches to apply machine learning algorithms for prompt engineering and natural language processing, solving complex problems and improving model performance
  • Captures complex business requirements and translates them into sophisticated AI/machine learning-driven solutions, gathering and interpreting intricate business needs to develop advanced models and solutions
  • Enhances and automates critical business processes by building and optimizing advanced Big Data pipelines and AI-based systems
  • Leads implementation of new natural language processing models to classify and analyze complex business-related text data, ensuring accurate classification and insightful analysis
  • Establishes and sustains comprehensive machine leanring operations pipelines that support scalable deployment, monitoring, and maintenance of AI models
  • Leads design and evolution of complex, distributed AI systems, integrating multiple models, LLMs, and data services into cohesive platforms
  • Drives development of advanced AI capabilities including multi-stage retrieval pipelines, autonomous workflows, orchestration frameworks, and system-level evaluation
  • Establishes and enforces standards for AI reliability, safety, explainability, observability, and regulatory compliance across projects
  • Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives
  • Manages complex tasks, requiring an in-depth evaluation of variable factors of moderate to substantial complexity
  • Impacts multiple projects across multiple teams, influencing technical areas within the function
  • Makes critical decisions that directly impact project success and operational efficiency


Qualifications

Education and Knowledge
  • Bachelor's degree in Computer Science, Machine Learning, Data Science, and/or comparable experience; advanced degree preferred
  • Knowledge of Python and data processing technologies such as Big Data (Hadoop, Spark)
  • Knowledge of natural language processing techniques like fuzzy wuzzy and models such as BERT, Transformer models, and their real-world applications
  • Deep expertise in machine learning, including tradeoffs in model selection, evaluation, and optimization
  • Expert-level understanding of modern AI architectures, including LLM systems, agentic workflows, retrieval strategies, and scalable orchestration patterns


Work Experience
  • Experience in software development with a focus on machine learning, generative AI, Big Data, and prompt engineering
  • Experience in working with large language models (LLMs), especially GPT-3.5/4 or similar AI models
  • Experience in languages such as Python, R, Java, or C++
  • Experience in deploying AI models and pipelines using machine leanring operations tools
  • Experience in machine learning algorithms and experience applying them to real-world problems
  • Experience in continuous integration/continuous deployment pipelines and containerized deployments
  • Experience in building and maintaining data pipelines and extract, transform, and load processes
  • Extensive experience architecting and deploying large-scale AI systems in production environments
  • Experience leading development of distributed AI platforms, real-time inference systems, and cloud-native AI services
  • Advanced expertise in a technical domain, and moderate expertise across several different domains


Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

About the Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ

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