City Of New York

Senior Advisor, Digital Strategy

City Of New York$120K — $145K *
Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 8 years of senior leadership experience in technology and digital strategy in government or regulated environments.
  • Minimum 8 years of project management experience with complex technology solutions.
  • Proven ability to align IT initiatives with organizational goals.
  • Strong skills in program analysis, including drafting business requirements and process workflows.
  • Exceptional communication and stakeholder management skills, especially in government contexts.

Responsibilities

  • Lead technology strategy and implementation for child care programs across multiple agencies.
  • Collaborate with stakeholders to identify operational needs and translate them into tech strategies.
  • Develop persuasive use cases supporting NYC's child care and educational goals.
  • Evaluate technology proposals for feasibility and alignment with program needs.
  • Oversee design and governance of digital tools and data systems aiding city programs.
  • Manage cross-functional teams to address common challenges and meet shared objectives.
  • Establish performance metrics for evaluating technology initiatives' impact on service delivery.

Benefits

  • Opportunity to shape child care technology strategies in a major city.
  • Lead innovative projects that directly impact child care and early education services.
  • Work in a collaborative environment engaging multiple governmental agencies.
  • Supervisory role with potential for team development and mentorship opportunities.
  • Engagement in broader policy discussions at a senior leadership level.
Full Job Description
The Senior Advisor for Digital Strategy reports to the Executive Director and supervises the Data Manager. The Senior Advisor for Digital Strategy leads strategic planning and implementation of technology solutions that strengthen child care program delivery across multiple agencies and offices. This role works at the intersection of child care policy, operations, and digital innovation to ensure that proposed technology investments are feasible, actionable, and strongly aligned with New York City leadership's priorities and goals. This position also provides oversight to enterprise technology implementation projects, though implementation itself may be driven by City agency partners, and ensures that the technology being developed remains aligned with the program goals and needs throughout the life cycle of the project. Responsibilities will include, but are not limited to: -Partner with program leads, executive leaders, and external stakeholders to understand operational and policy needs and translate them into actionable technology initiatives. -Actively contribute to ideation, efficiency, and research workstreams that address program needs with technology solutions. -Articulate robust and persuasive use cases for new IT solutions and features that further New York City's child care and early childhood education goals. -Analyze and score technology proposals and recommendations by estimating their feasibility and alignment with program need and intention. -Oversee the design, deployment, and governance of digital tools, data systems, and infrastructure supporting City programs. -Lead multi-disciplinary teams across IT, data, product, program operations, and legal/policy counsel to solve common problems and achieve shared goals. -Establish performance metrics and in partnership with agency teams, evaluate the impact of technology initiatives on service delivery, equity, and operational efficiency. -Identify opportunities to modernize legacy systems, streamline workflows, and introduce user-centered digital solutions; this includes increased adoption of automation to further the Administration's goals and objectives. -Create and administer robust technology and project governance processes that facilitate continuous collaboration, prioritization, and informed decisions by technology and program stakeholders. -Champion child care innovation, change management, and continuous improvement across multiple agencies and offices. -Engage in broader child care policy work and discussions as a senior leader within the Office. -Supervise the Data Manager, providing oversight, management, and coaching. -Perform other relevant duties as directed. About You: -You have an understanding of policy, legal, operational, technology, and security constraints that may impact the scope and feasibility of proposed projects and products. -You have a proven success aligning technology initiatives with organizational goals before, during, and after the project develops. -You have strong program analysis and documentation skills, including the drafting of business requirements, user stories, process workflows, and journey mapping. -You have substantial experience in tracking and evaluating return on investment of technology initiatives and products. -You have exceptional communication and stakeholder relationship management skills. -You have experience working within NYC government or other comparable government ecosystems. -You have a familiarity with Citywide IT policies, NYC Cyber Command guidelines, and digital accessibility requirements. -You have a background in product management, project management, service design, operational analysis, or technology modernization. -You have a demonstrated ability to lead cross-functional teams in a collaborative, mission-driven environment. Minimum Required Qualifications: -8+ years of senior leadership experience in directing and synchronizing technology, digital strategy, and program operation workstreams. -8+ years of project management experience in implementing complex technology solutions in government, public sector, or highly regulated environments. Additional Information -In addition to the resume, a cover letter is required to apply. RESEARCH PROJECTS COOR(MA)-MGR - 0527A Qualifications 1. Do you have a baccalaureate degree from an accredited college or university? 2. Do you have an associate degree from an accredited college or university along with two (2) years of experience with administrative, analytic, coordinative, supervisory or liaison responsibilities? 3. Do you have a four-year high school diploma, or its educational equivalent approved by a state's Department of Education or a recognized accrediting organization along with four (4) years of experience as described in question "2" above? 4. Do you have a satisfactory combination of education and/or experience equivalent to that described in questions "1," "2," and/or "3" above? Additional Information

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