City Of New York

Manager of Technical Services

City Of New York$100K — $120K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Four-year high school diploma or equivalent plus four years of relevant experience in investigation or law enforcement.
  • Bachelor's degree from an accredited institution is acceptable.
  • Equivalent education and/or experience will be considered.

Responsibilities

  • Supervise and support a team providing technical assistance to investigative units.
  • Deploy and maintain specialized surveillance and monitoring equipment.
  • Assist with electronic surveillance operations in compliance with legal requirements.
  • Support audio, video, and data capture operations for criminal investigations.
  • Troubleshoot and configure technical systems in various environments.
  • Prepare detailed reports and documentation related to operations.
  • Testify in court proceedings as needed.

Benefits

  • Opportunity to work in a high-impact unit within law enforcement.
  • Engagement in modern surveillance technology.
  • Contribution to crucial criminal investigations.
  • Requirements for ongoing professional development and collaboration with legal personnel.
Full Job Description
DOI seeks an experienced leader to oversee the Law Enforcement Technology (LET) Technical Services Unit (TSU). Reporting directly to the Assistant Commissioner of LET, you will supervise and support a team that provides technical assistance and operational support to investigative units. Responsibilities include deploying, operating, and maintaining specialized surveillance and monitoring equipment, and assisting with lawful electronic surveillance operations in strict compliance with court orders and legal requirements. You will support audio, video, and data capture operations for criminal investigations; troubleshoot, configure, and maintain technical systems in both field and controlled environments; and prepare detailed reports and documentation related to the operations. The ideal candidate will collaborate with investigators, supervisors, and prosecutors to ensure effective, compliant, and timely investigative support. You will also testify in court proceedings as needed. Due to the nature of the work, candidates may occasionally be required to work non-traditional hours to accomplish the unit's mission. If selected, the candidate will be fingerprinted and undergo a background investigation. SPECIAL INVESTIGATOR - 31130 Qualifications 1. A four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and four years of satisfactory full-time experience in an industrial or governmental agency in the field of investigation, auditing, law enforcement, security, inspections, or in a major operational area of the agency in which the appointment is to be made; or 2. A baccalaureate degree from an accredited college or university; or 3. Education and/or experience equivalent to "1" or "2" above. Additional Information

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