Senior Account Manager

Phiture GmbH

$100K — $140K *
US-AnywhereRemote in California, US
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in account management or project management, ideally in a marketing or creative agency setting
  • Proven ability to manage enterprise-level clients and navigate large corporate organizations
  • Strong project management and negotiation skills, including handling contract reworks
  • Background in growth marketing, performance marketing, or creative agencies
  • A consultative mindset: calm, inquisitive, and able to ask the right questions
  • Excellent written and verbal communication skills in English

Responsibilities

  • Build trust and become the go-to person for clients and internal teams
  • Manage a portfolio of 3-4 enterprise-level US clients from strategy to delivery
  • Run status meetings, manage scopes, and ensure project details are tracked
  • Facilitate roadmap development and encourage clients to think beyond immediate needs
  • Work confidently with large organizations and manage multiple stakeholders
  • Identify growth opportunities and help build proposals for new work
  • Engage with senior leaders at client companies and represent Phiture effectively

Benefits

  • Fully remote work with flexible hours and occasional travel for client visits
  • 26 days PTO annually plus all U.S. national holidays
  • Comprehensive health coverage fully paid for you, with optional family coverage
  • 10 weeks of fully paid parental leave after the first year
  • Competitive 401(k) matching and quarterly bonus opportunities
  • Free access to licensed therapists for mental wellness support
  • Yearly personal growth budget and dedicated learning hours per month
  • Monthly remote-work allowance for home office setup
  • Company-provided equipment including a MacBook and branded gear
  • Tailored career development plans and regular team connection events
Full Job Description
WHAT TO EXPECT:

We're looking for a Senior Account Manager to join Phiture's client services team and take ownership of a high-profile portfolio of enterprise US clients. Become the person our clients call when they need to think something through, not just get a status update. Day-to-day, you'll get deep into ASO and other Growth deliverables, lead quarterly contract conversations, navigate complex corporate structures, and bring a consultative lens to client roadmapping.

Please note that this role requires early availability to collaborate with our European team!

WHAT YOU'LL DO:
  • Be the first call. Build the kind of trust with clients and internal teams that makes you the go-to person when something needs thinking through, not just reporting out.
  • Own the accounts. Manage a portfolio of 3-4 enterprise-level US clients end-to-end, from strategy to delivery to renewals.
  • Get into the weeds. Run status meetings, manage scopes, chase down the details, and make sure nothing falls through the cracks across internal teams and client stakeholders.
  • Act as a strategic consultant. Facilitate roadmap development, push back when needed, and help clients think beyond the immediate brief.
  • Navigate complexity. Work confidently with large corporate organizations, manage multiple internal stakeholders, and keep projects moving without losing anyone along the way.
  • Scope and price new work. Identify growth opportunities within your accounts and help build proposals alongside the delivery team.
  • Represent Phiture at the table. You'll have real face time with senior leaders at some of the biggest names in tech and entertainment. Come prepared.

WHAT YOU'LL NEED:
  • 5+ years of experience in account management or project management, ideally in a marketing or creative agency setting
  • Proven ability to manage enterprise-level clients and navigate large corporate organizations with multiple stakeholders
  • Strong project management and negotiation skills, including experience handling contract reworks or commercial conversations
  • Background in growth marketing, performance marketing, or creative agencies - you don't need to be an ASO expert on day one, but you need to understand the business context your clients are operating in
  • A consultative mindset: calm, inquisitive, and able to ask the right questions rather than just deliver polished answers
  • Excellent written and verbal communication in English - with US-based clients and a European delivery team, clarity is everything

Nice to have:
  • Existing knowledge of ASO, app marketing, or mobile growth
  • Experience with business development or scoping new client work
  • Comfort with client-facing presentations at a senior level

Pay: $100,000 - $140,000 OTE per year (base salary + company performance bonus). Compensation within this range varies based on location and experience.

WHAT WE OFFER YOU:
  • Ultimate Remote Flexibility - Skip the commute. This role is fully remote and open to candidates across the US, with a preference for those based in California due to client proximity. Occasional travel for client visits and team meetups is part of the deal.
  • Generous Time Off - 26 days PTO annually (on top of all U.S. national holidays), ensuring you have ample time to recharge, travel, and live your best life.
  • Outstanding Health Coverage - Premium health insurance through Cigna (medical) and Guardian (dental & vision), fully covered (100%) for you, with optional family coverage available.
  • Parental Leave You Can Count On - 10 weeks of fully paid parental leave after your first year, plus an additional 4 weeks of unpaid leave available on request.
  • Financial Rewards and Stability - Competitive 401(k) with 100% matching on your first 3%, and 50% on the next 2%, plus quarterly bonus opportunities tied to our shared success.
  • Mental Wellness Support - Free, confidential access to licensed therapists via Oliva, putting your mental health first.
  • Personal Development Investment - Yearly €1,000 personal growth budget plus 10 dedicated learning hours per month, empowering your professional and personal ambitions.
  • Flexible Working Hours - Autonomy to shape your workday around your lifestyle and productivity.
  • Global Team Connection - Regular team events and an annual all-expenses-paid company offsite in Europe.
  • Career Advancement Clarity - Tailored career roadmap and continuous personal development plan to fuel your growth.
  • Home Office Allowance - Monthly remote-work allowance to enhance your workspace or cover internet expenses.
  • Top-notch Gear from Day One - Onboarding kit with branded Phiture gear and your own MacBook.
  • Thoughtful Celebrations - Responsibly sourced birthday, anniversary, and seasonal gifts, because milestones matter.


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