Senior Account ManagerAs a world leader in the design and manufacturing industry,
Active Dynamics Novi is seeking an eager and enthusiastic
Senior Account Manager to join our successful
Novi team immediately. We are looking for a talent with solid professional skills.
Core Position ObjectivesDevelop customer strategies that promote sustained and profitable growth, maximizing repeat business and securing new business opportunities. Partner with program management and manufacturing to successfully launch business, enable continuous improvement and represent the voice of the customer within Active, ensuring a positive customer experience. Be an effective brand ambassador for Active to the customer and marketplace.Duties and Responsibilities:- Identify, target, and lead commercial opportunities with existing and new potential customers
- Develop retention strategies for existing customers and maximize share of wallet to all existing and prospective customers
- Build and maintain strong relationships within the customer organization including decision makers and influencers
- Identify and drive matched-pair relationships between Active and the customer organization, identifying opportunities and developing coaches/ advocates within the customer organization
- Remain current on technical/product capabilities, maintain a strong business acumen and understanding of Active's value proposition.
- Work closely and direct the company Program Management resources ensuring customer deliverables are met.
- Analyze markets and competitors to determine risks and opportunities.
- Assist in the establishment of strategic goals for products and services.
- Maintain quote models (CRM) to gain new business and focus on improved profitability.
- Assist in the development of Profit Plan and Strategic Plan.
- Monitor and continuously improve general Business Development activities such as document control, information systems, databases and product standards.
- Create an atmosphere and provide a positive vision that allows each person to utilize their full potential to accomplish objectives.
- Help build organizational capability by continuously improving departmental policies, procedures, personnel, and systems
- Be the principal point of contact and be "the owner" of assigned customers and prospects.
- Travel: up to 60%.
- Performs all other duties as assigned.
Educational Requirement: University degree in Mechanical Engineering or technical diploma.
Qualifications and Experience: - Bachelor's degree in Engineering, Business or Finance and a minimum of 5 years of relevant experience.
- Requires extensive knowledge in B2B sales to OEMs.
- Requires working knowledge of product design, manufacturing, and quality.
- Administrative knowledge regarding business case development, budgeting, data collection and capital equipment analysis, cost accounting, project cost analysis, and organizational techniques required.
- Administrative skills must include planning, coordinating, team building, communication, organization, and time management with the ability to direct the training, motivation, and development of personnel.
- Must be able to demonstrate excellent written and verbal communication skills, along with the ability to lead and motivate.
- Product quoting experiences in a manufacturing environment, preferably in metal fabrication, exhaust systems or fabricated tube business.
- Creative thinker helping customers to envision the potential of our solutions.
- Proven track record with sales engagements and new customer acquisition.
- Must have the ability to interact with various levels of management and staff internally and within customer organizations.
- Strong presentation skills.
- Proven negotiation skills.
- Results driven, competitive, persuasive and consistent with entrepreneurial focus.
- Passion for promoting integrity, big picture vision, and strategic development.
Other details:Our team includes members with a wide diversity of cultural and technical backgrounds, ages, and experiences. We understand that your work at Active should support you no matter what your current situation, and we offer several benefits to ensure that your work is fulfilling while respecting your work-life balance:
- Competitive compensation and vacation packages based on current industry norms.
- Group health benefits
- 401K matching
- Advancement opportunities and lateral movement based on personal interest and qualification.
Contact:We thank all applicants for their interest; however, only those selected for an interview will be contacted. To be considered, candidates must be able eligible to work in the USA. If you are interested in applying, please send us your resume demonstrating your qualifications, skills, and experience.
