Senior Account Manager - Parking Operations

Propark Mobility

$90K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of operational management experience in hospitality or parking
  • Exceptional leadership and team management skills
  • Strong communication skills, both written and verbal
  • Ability to navigate challenges and take initiative in a managerial role
  • Proficiency in Microsoft Office and ADP with strong organizational skills
  • Bachelor's degree in business preferred
  • Strong client relationship management skills.

Responsibilities

  • Train managers to resolve customer complaints and operational issues
  • Oversee customer service programs to ensure satisfaction
  • Manage equipment and uniform inventory for service needs
  • Prepare annual budgets for revenue and expense planning
  • Act as primary contact for client relations
  • Complete tasks assigned by management as needed.

Benefits

  • Career growth opportunities with internal promotions
  • Free parking at work
  • Generous time-off policies, including an extra birthday day off
  • Supportive and inclusive workplace culture
  • Opportunities for learning through internal training programs
  • Comprehensive medical, dental, and vision coverage, along with supplemental insurance options
  • Free 24/7 employee assistance program for support and resources.
Full Job Description
Senior Account Manager - Parking Operations

Salary Range: $90,000 Annually Commensurate with Experience

Work Modality: In Office

Schedule: Full-time, Tuesday - Staurday (12pm-10PM)

Location: West Hollywood, CA

Applications will be accepted until job is closed.

Experience Needed:
  • You have operational and financial acumen
  • Your team leadership skills are exceptional
  • You have impeccable conversational and written communication skills.
  • You are a motivated individual willing to take on new challenges, with management experience in the Hospitality industry, preferrably including parking experience.
  • You are self-sufficient, resourceful, and decisive.
  • You have an exceptional way with people, and you bring extraordinary results.
  • Minimum of 3 years of progressive management and operational experience in hospitality, parking or a related industry.
  • Bachelor's degree with a concentration in business is preferred.

Skills and Abilities Needed:
  • Ability to maintain flexible in schedule to meet operational needs.
  • Excellent organizational, problem solving, and time management skills.
  • Excellent interpersonal skills with client focus, and an ability to work with all staff levels.
  • Excellent written and verbal communication skills.
  • Excellent computer skills, including Microsoft Office Products including Word, Excel, Power Point, and Outlook, and ADP


What We Offer: Compensation and Benefits:
  • Fantastic opportunities for career growth - we always look to promote from within first!
  • Free Parking!!*
  • Competitive salary that is commensurate with experience, plus incentive bonus potential.
  • Very generous time off allowances - holidays, vacation, wellness and an extra day off for your birthday!
  • Priority driven culture that is supportive, engaging, empowering and celebratory.
  • A company that values diversity, inclusion, and belonging.
  • The ability to work in a fun and progressive environment in which everyone is provided with strong direction and then empowered to complete their objectives.
  • Learning opportunities through our internal training program - Propark Think
  • Phenomenal Benefits Package, including medical, dental, vision, and 8 supplemental insurances, including pet insurance!
  • Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7


As Senior Account Manager, you will:
  • Assist and train managers in handling customer complaints and day-to-day operational issues.
  • Oversee the customer service program at assigned locations to ensure customer and client satisfaction.
  • Organize and maintain all equipment and uniform needs, including shuttle buses, signs, key boxes, tickets, cones, jackets, etc.
  • Prepare annual budget to ensure that a proper plan for the generation of revenues, allocation of staff and operating expenses are established for the fiscal year.
  • Act as primary point of contact with client and maintain highest level of relationship satisfaction
  • Perform other tasks as developed and assigned by company management.


Are you ready to park your career here?

Apply today!

We can't wait to meet you!

*** Free parking while working at your assigned Propark location(s).

Similar Jobs

More Jobs at Propark Mobility

More Hospitality & Recreation Jobs

Find similar Senior Account Manager - Parking Operations jobs: