Qualifications

• 5-7 years of experience in enterprise account management within Cybersecurity services or technology.
• Deep knowledge of cybersecurity services like penetration testing and regulatory compliance.
• Demonstrated success in managing a complex client portfolio and achieving revenue targets.
• Experience with Salesforce and data analytics dashboards.
• Familiarity with compliance frameworks such as NIST and HIPAA.
• Bachelor's degree or relevant certifications (e.g., CISSP, CISM) preferred.
• Experience engaging with executive-level stakeholders, particularly C-suite.

Responsibilities

• Manage renewals, upsells, and new client acquisition to foster account growth.
• Build strong relationships with executive and technical stakeholders across client organizations.
• Lead strategic planning efforts for long-term growth within accounts.
• Collaborate with internal teams like Product and Operations to tailor solutions for clients.
• Advocate for customers, addressing issues urgently and effectively.
• Identify opportunities for cross-selling and upselling based on client goals.
• Leverage sales methodologies to maximize impact and efficiency in sales activities.
• Maintain accurate sales forecasts and customer health metrics in the CRM system.

Benefits

• Flexible working arrangements.
• Financial and investment support.
• 401k retirement savings plan.
• Contributions to health insurance costs.
• Life assurance coverage.
• Generous maternity and paternity leave policies.
• Opportunities for community and volunteering engagement.
• Employee referral program to reward successful hires.
• Lifestyle and wellness initiatives to support employee well-being.
• Access to continuous learning and development opportunities.