International Flavors & Fragrances

Senior Account Manager

Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Marketing, Chemistry, Biology, Arts & Fashion, or related discipline.
  • 5+ years in sales, marketing, or customer-facing commercial roles within fragrance or related industries.
  • Proven track record managing strategic B2B customer relationships.
  • Strong financial acumen in pricing and profitability management.
  • Knowledge of fragrance applications, particularly in body care and hair care.
  • Excellent communication and stakeholder management skills.
  • Strong project management capabilities.

Responsibilities

  • Develop and execute strategic account plans for sales growth.
  • Build multi-level relationships with key customer stakeholders.
  • Act as the primary customer contact for coordinating activities.
  • Collaborate with internal teams to create fragrance solutions.
  • Lead customer projects from development to commercialization.
  • Drive negotiations and pricing strategies to enhance partnerships.
  • Monitor market trends and competitor activities for growth opportunities.

Benefits

  • Medical, dental, and vision coverage.
  • 401k retirement plan.
  • 16 weeks paid parental leave.
  • Collaborative work environment with industry experts.
  • Career growth opportunities within a global organization.
  • Inclusive culture that fosters innovation and impact.
Full Job Description

Job Summary

Are you ready to lead strategic customer partnerships, drive fragrance innovation, and accelerate growth with one of the industry's most important global accounts?

The role is based in New York, (NY (Hybrid). Be part of a collaborative, innovative, customer-focused team where together we can achieve greatness and make a real impact. Your potential is our inspiration.

WhereYou'll Make a Difference

  • Developand execute strategic account plans that drive sustainable sales growth, profitability, and market share expansion.

  • Buildstrong multi-level relationships with key customer stakeholders, influencers, and decision-makers across regional and global teams.

  • Serveas the primary customer contact, coordinating commercial activities and ensuring exceptional customer satisfaction.

  • Partnerwith Creative, Marketing, Consumer Insights, Perfumery, and Innovation teams to deliver winning fragrance solutions.

  • Leadcustomer projects from brief development through commercialization, ensuring clear objectives, timelines, and successful outcomes.

  • Drivecommercial negotiations, pricing strategies, and value-creating initiatives that strengthen both customer partnerships and business performance.

  • Monitormarket trends, competitor activities, and consumer insights to identify growth opportunities and support strategic decision-making.

  • Collaboratewith Operations and Supply Chain teams to ensure service excellence, quality performance, and supply continuity.

  • Provideaccurate forecasting, performance reporting, and project reviews to support business planning and continuous improvement.

What Makes You the Right Fit

  • Bachelor's degree in Business, Marketing, Chemistry, Biology, Arts & Fashion, or a related discipline.

  • Approximately 5+ years of experience in sales, marketing, product development, or customer-facing commercial roles within fragrance, cosmetics, FMCG, flavors, chemicals, or ingredient industries.

  • Proven success managing strategic B2B customer relationships and delivering commercial growth.

  • Strong financial acumen with experience in pricing, profitability management, forecasting, and business planning.

  • Knowledge of fragrance applications with a particular interest in body care and hair care categories.

  • Excellent communication, presentation, negotiation, storytelling, and stakeholder management skills.

  • Strong project management capabilities with a demonstrated ability to lead cross-functional teams and influence outcomes.

  • Analytical mindset with the ability to leverage market intelligence, consumer insights, and business data.

  • Fluent business English with a global mindset and the ability to work effectively across cultures and regions.

How Would You Stand Out?

  • Advanced fragrance industry experience supporting global or multinational accounts.

  • Master's degree in Business, Marketing, or a related field.

  • Strong understanding of digital marketing, ecommerce trends, and their impact on consumer fragrance categories.

Why Choose Us?

  • Our benefit package includes medical, dental, vision, 401k, vacation, holidays, 16 weeks paid parental leave (maternity and paternity) and an annual bonus plan.

  • Opportunity to represent IFF as the regional lead within a key global account.

  • Exposure to world-class fragrance innovation, creativity, and technology platforms.

  • Collaborative environment with industry-leading perfumers, marketers, and innovation experts.

  • Career growth opportunities within a global organization committed to talent development.

  • Inclusive culture that empowers employees to innovate, lead, and make a meaningful impact.

Salary Ranges:

142,548.00ㅤ-ㅤ203,640.00ㅤUSD

About International Flavors & Fragrances

International Flavors & Fragrances Inc. is a innovator of sensorial experiences that move the world. At the heart of our company, we are fueled by a sense of discovery, constantly asking “what if?” That passion for exploration drives us to co-create unique scents and tastes in fine fragrances and beauty, detergents and household goods, as well as beloved foods and beverages. Our 6,700 team members globally take advantage of leading consumer insights, research and development, creative expertise, and customer intimacy to develop differentiated products.

International Flavors & Fragrances Careers

Join the vibrant team at International Flavors & Fragrances (IFF), a global leader in the creation of unique and appealing scents and tastes. At IFF, we are committed to driving innovation and excellence in the sensory experience industry, making it an exciting time to advance your career with us.

Work You’ll Do

At IFF, you will contribute to projects that transform businesses and enhance consumer experiences worldwide. Our team leverages a unique blend of creativity, science, and technology to meet the dynamic needs of our clients. With a focus on sustainability and innovation, your work at IFF will help shape the future of flavors and fragrances.

Explore Job Opportunities and Growth

We offer a variety of job opportunities that allow professionals to utilize their skills in different areas such as research, marketing, production, and sales. IFF is dedicated to professional growth and leadership development, providing employees with the resources and training needed to excel in their positions and prepare for future challenges.

Internship and Employment Benefits

Start your career at IFF with our internship programs designed to give you a comprehensive view of the industry while working alongside seasoned experts. Our internships provide practical experience that complements your academic learning. For full-time positions, IFF offers competitive employment benefits, including health, wellness, and retirement plans, ensuring a supportive work environment.

Join a Diverse and Inclusive Team

Diversity and inclusion are at the core of our company culture. IFF believes in fostering an inclusive workplace where diverse ideas and perspectives lead to innovative solutions. Our commitment to diversity training ensures that all team members feel valued and respected.

Networking and Professional Development

IFF encourages continuous learning and networking. Employees have access to a variety of professional development programs and are encouraged to engage in networking events that connect them with industry leaders and peers. This supportive network is vital for career advancement and personal growth within the company.

How to Apply

Ready to bring your passion for flavors and fragrances to IFF? Explore open positions that match your skills and interests. We are looking for passionate, curious, and innovative team players. Start by submitting your resume and preparing for an interview that could lead to a fulfilling career at IFF.

Stay Connected

Keep up to date with the latest industry trends, company news, and career tips by joining our community. Discover the exciting and rewarding opportunities that await at International Flavors & Fragrances.

Search IFF Jobs

Whether you are a seasoned professional or just starting out, IFF has a position that will match your skills and help you achieve your career goals. Join us in our journey of discovery and innovation in the world of scents and tastes.

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Learn more about International Flavors & Fragrances
Size
24,000 employees
Market Cap
$26.3 billion
Industry
Net Income
$363.2 million
Founded
1833
5 Year Trend
+30.2%
Revenue
$5 billion
NASDAQ

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